Front Desk officer at HPLink Travels and Tours Limited

HPLink Travels and Tours Limited is a dynamic travel agency known for its commitment to providing exceptional travel experiences. With a customer-centric approach, HPLink specializes in offering comprehensive travel services including flight bookings, hotel accommodations, tour packages, and visa assistance. Renowned for reliability and personalized service, HPLink aims to make travel seamless and memorable for its clients. Whether for leisure or business travel, HPLink Travels and Tours Limited is dedicated to exceeding expectations and ensuring satisfaction with every journey

We are recruiting to fill the position below:

Job Title: Front Desk officer

Location: Lagos
Employment Type: Full-time

Job Description
Greeting and Welcoming Visitors:

• The front desk officer is usually the first point of contact for anyone entering the office or building.
• They greet visitors warmly, announce their arrival to appropriate personnel, and ensure they feel welcomed.

Answering and Directing Calls:

• Managing incoming calls is a significant part of the role.
• The front desk officer answers phone calls promptly, directs calls to the appropriate person or department, and takes messages when necessary.

Handling Inquiries and Providing Information:

• They respond to inquiries from visitors and callers about the organization, its services, and its personnel.
• This includes providing basic information and directing inquiries to the right department or individual.

Scheduling Appointments and Meetings:

• Front desk officers manage schedules and appointments for executives, managers, and other personnel.
• They coordinate meeting room bookings and ensure all parties are informed about scheduled appointments.

Handling Emergencies:

• In case of emergencies or security incidents, front desk officers may be required to take appropriate actions, such as contacting emergency services or alerting relevant personnel.

Updating Records and Information:

• They may be responsible for updating contact lists, employee directories, and other organizational records as needed.

Customer Service:

• Ensuring excellent customer service by assisting visitors and callers courteously and efficiently, addressing their needs or concerns promptly.

Managing Mail and Deliveries:

• They receive and distribute mail, packages, and deliveries to appropriate recipients within the organization.
• They may also handle outgoing mail and shipping arrangements.

Maintaining Security and Access Control:

• Front desk officers often monitor and control access to the premises.
• This includes verifying visitors, issuing visitor badges, and ensuring security procedures are followed.

Administrative Support:

• Providing administrative support to various departments and personnel as needed.
• This may include typing, filing, photocopying, and other clerical tasks.

Maintaining Cleanliness and Organization:

• Keeping the front desk area tidy and organized is important for creating a professional and welcoming environment.

Requirements

• Candidates should possess OND / HND / Bachelor's Degrees with 1 - 2 years relevant work experience.

Salary
N60,000 - N70,000 Monthly.

How to Apply
Interested and qualified candidates should send their CV to: info@hplinktravels.com using the Job Title as the subject of the mail.

Note: For more enquires, call: 08148323832

Application Deadline  31st July, 2024.