Front Desk Officer at GreenField Health Management Limited


GreenField Health Management Limited is a National Health Maintenance Organization (HMO) with Headquarters at Enugu and branches across the six geopolitical zones of the country.

We are recruiting to fill the position below:

 

Job Title: Front Desk Officer

Location: Enugu
Employment Type: Full-time

Responsibilities and Attributes

  • Assisting with administrative tasks
  • Receives the guest and answers questions in person by telephone
  • Provide client support services in an accurate and timely fashion.
  • Maintain a high level of professionalism and competence in every client interaction.
  • Build positive and productive relationships with clients.
  • Identify and develop new business opportunities with client contacts.
  • Responds to inquiries and refers when necessary to the appropriate official or department.
  • Prepares outgoing mail, sorts and distributes incoming mails.
  • Utilize effective problem solving and time management skills in client service operations.
  • Assist in risk assessment and mitigation activities.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex client issues and resolutions.
  • Maintain a client-focused working environment for the team.
  • Work in compliance with company policies and procedures.

Requirements
Candidate must possess the following:

  • Minimum of OND / HND in any discipline with 0 - 2 years work experience.
  • Must be computer literate
  • Must be proficient in typing
  • Must have good communication and interpersonal skills
  • Previous experience in a Secretarial position is an added advantage.

 

 

How to Apply
Interested and qualified candidates should send their Applications with a detailed Resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to:
Head, Administration and Human Resources Department,
Green Field Health Management Limited,
Plot 14, Market Garden Pocket Layout,
Isiadinso Close, G.R.A,
Enugu State.

Or
Email us via: [email protected] using the Job Title as the subject of the mail.

Note: Only shortlisted candidates will be invited for an interview. All applications must be received on or before the closing date

 

Application Deadline  18th March, 2022.