Front Desk Officer at Genesis Group

Genesis Group is a hospitality conglomerate with over three decades of service. Our journey has been characterized by excellence in a wide range of services, including Catering, Hotels, Restaurants, and Cinemas. With a team of over 10,000 dedicated professionals and 30 locations spanning across Nigeria and beyond, we take pride in delivering exceptional experiences to our valued customers.

We are recruiting to fill the position below:

Job Title: Front Desk Officer
Location: Port Harcourt, Rivers
Employment Type: Full-time

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Maintain updated records of bookings and payments
• Communicate with guests to better understand their individual needs to provide them with the best service possible
• Welcome guests upon their arrival and Assigning rooms to them and informing them of any specials offered by the hotel
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner

Salary
N90,000 - N100,000 Monthly.

How to Apply
Interested and qualified candidates should send their CV to: vacancies@genesisgroupng.com using the Job Title as the subject of the mail.

Note: For inquires, send a Whatsapp message to: 08052198438

Application Deadline  8th October, 2024.