Front Desk Officer at FIA Home Creations Limited

FIA Home Creations Limited, RC 1784459 is an innovative-driven enterprise that explores the value-chain of space creation and re-creation. As a full-service interior firm, we major in Furniture Manufacturing, Aluminium Fittings, Interior Design, Tiling, and AC Installation. We don’t stop until we bring our client’s imaginations to life.

Located at 13 Church Street, Fola Agoro Somolu, Lagos State, Nigeria, we believe in an ambience that allows all to thrive. With the right ambience, we believe customer-satisfaction can be reached every day.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time

Job Description

• We are looking for a pleasantFront Desk Representativeto undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receiveletters, packages etc. and distribute them
• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

• Candidates should possess a Bachelor's Degree qualification with 2 - 3 years work experience.
• Proven experience as front desk representative, agent or relevant position
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)

How to Apply
Interested and qualified candidates should send their CV to: hr@fiahomecreations.com using the Job Title as the subject of the mail

Application deadline  17th January, 2022.