Front Desk Officer at CIG Motors Limited


CIG Group is a parent company to the three subsidiary firm CIG Motors, E-Homes and Lontor. It is an enterprise strategically positioned to bridge the economical gap between Africa and China. It has been at the forefront of bringing some of top brands in China to Africa, to expedite rapid growth in Africa’s burgeoning economy. Choice International Group is an equal opportunity employer that is committed to diversity and inclusion in our workplace. We are a company with diversified pool of talents that continuously make CIG Group a dynamic and competitive industry.

We are recruiting to fill the position below:



Job Title: Front Desk Officer

Location: Garki, Abuja (FCT)
Employment Type: Full-time

Responsibilities
What you would do:

  • Responsible for receiving customers while ensuring good customer experience from meeting customer and signing off customers;
  • Manage aftersales clerical duties, including filing paperwork creating protocols for team members that drive efficiency
  • Embrace existing clerical duties and learn to take on new ones by participating in training opportunities
  • Produce progress reports for presentation to the team regularly
  • Buy office supplies and other materials for the car dealership, as needed
  • Communicate with new car customers and increase auto group brand visibility by coordinating community events;
  • Manage front desk clerical duties such as documentation, and offering non-technical advisory consultation service to customers’
  • Direct incoming calls and customer complaints to the appropriate person in a timely and professional manner

Requirements
What you should have:

  • Bachelor's Degree in Office Management, Business Administration or a related field;
  • 2 - 4 years’ work experience with proven track record;
  • Good administrative skills and keen attention to details;
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization;
  • Excellent customer service and persuasive skills;
  • Prior experience dealing with customers;

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  15th April, 2023.