Experienced Job Positions at ENYO Retail & Supply Limited

⏲ Jan 14, 2019, 8:47 PM
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ENYO Retail & Supply Limited is a customer-focused, technology-driven, fuels retailing company. Poised to deliver best-in-class retail experiences, leveraging complimentary brands and optimized returns to investors. Poised to challenge some of the key tenets of Nigeria's fuels retailing industry, ENYO retail is founded on the premise that the customer is the most important factor to be considered in the development and execution of service delivery. We are recruiting to fill the positions below: Job Title: Senior Station Manager Location: Nigeria Job Level: Experienced level Job Summary

The role is responsible for coordinating sales area operations with a view to improving financial performance and retail station service quality to grow the retail and B2B networks in assigned geography.
He/She will oversee the operations of Station Managers, coordinate business development and marketing activities as well as manage stakeholder relationships and conflicts.
Amongst other KPIs, role will be assessed on percentage increase in retail and B2B sales, active customer database, percentage increase in size of customer wallet enjoyed by Enyo Retail and consistent achievement of budget margins on all products sold by the organization.
Holder must display and cascade core values that are consistent with the standards of the business.
The SSM will also be required to perform financial audits, carry out on-the-spot training and coaching as well as all other functions as may be assigned by the Business Optimization Officer.
In addition, the SSM will execute actions towards deepening organizational understanding of competitor activities and maintain a steady pipeline of qualified and motivated workforce to enhance succession planning for his/her territory.

Principal Duties and Responsibilities Sales Planning and Operations:

Execute all initiatives for accomplishment of marketing goals.
Effective territory supervision to consistently attain desired financial and qualitative results at retail, NFR and B2B points of sale.
Consistent provision of intelligence for expansion of retail footprint and growth of B2B portfolio to grow the company’s market share.

Standards and Control:

Effectively manage station managers and all other personnel to ensure full compliance with all policies, procedures and programs for effective station management.
Ensure the highest standards are maintained at retail stations to enhance customer service experience across territory

Data Management:

Maintain data integrity on SBR/EE to ensure sales, inventory and P&L monitoring to boost performance and reduce financial loss.
Ensure robust and consistently reliable back office as it pertains to personnel records, business reporting and intelligence, financial reconciliation and audits etc.

People Management:

Coordinate succession planning and personnel development activities and provide relevant feedback to HQ on personnel motivation.

Stakeholder Management:

Ensure proper stakeholder management to increase goodwill and minimize the company’s exposure Protects company’s corporate image and reputation by maintaining product, service and environmental integrity

Other Requirements Education:

Minimum Higher National Diploma (HND) or its equivalent

Knowledge Requirement:

Relationship and Stakeholder Management
Proficient use of MS word, PowerPoint and Excel
Good appreciation of local industry dynamics
People Management
Excellent Verbal & Written Communication

Experience:

Minimum of 5-7 years relevant work experience

Job Title: Retail Station Manager Location: Nigeria Job Level: Graduate Trainee Job Summary

The SM is the key driver of station operations. He/she is the chief EHSSQ, sales and customer service officer at the retail station. The role coordinates all financial and human assets towards the attainment of set goals.

Principal Duties and Responsibilities Safety, Standards & Control:

Ensure station operates in a consistently clean, safe and customer friendly environment.
Ensure the highest standards are met with respect to product quality, customer service and experience.
Ensure smooth running and maintenance of acceptable standards at NFR.

Sales, Operations and Business Development:

Ensure that all sales and financial objectives are attained consistently.
Ensure proper inventory management and product receipt to reduce exposure to stock loss.
Coordinate marketing activities for attainment of marketing goals.

Data Management:

Ensure accurate and consistent use of SBE/EE or any other platforms to track sales, inventory and P&L on SBE® or as may be advised by the company.
Ensure timely reporting and reconciliation of sales/expenses and cash reports.
Prepare relevant periodic reports and carries out other duties that may be assigned by the SML.

Stakeholder Management:

Ensure effective liaison with relevant internal and external stakeholders.
Protect company’s corporate image and reputation by maintaining product, human and environmental integrity.

People Management: