Ericsson Nigeria Job in Lagos for Business and Operations Consultants
Ericsson is the world’s leading provider of technology and services to
telecom operators. With more than 110,000 professionals, and customers
in 180 countries, we combine global scale with technology
and services
leadership. Our services, software and infrastructure – especially in
mobility, broadband and the cloud – are enabling the communications
industry and other sectors to do better business, increase efficiency,
improve their users’ experience and capture new opportunities.
Job Title: Business and Operations Consultant
Ericsson sub-Saharan Africa is looking for senior and principal
consultants with strong telecommunications industry experience in the
operations consulting and transformation domains. Your role will be to
sell and deliver enterprise transformation and business process
improvement projects to telecoms clients. Work with CIOs to improve
operations across IT, OSS, BSS and Marketing Sales business domains to
ensure our customers maximize their technology investments.
The Following Experience Is Essential
- Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and network technology
- Working knowledge of using and supporting ITIL and/or eTOM standards
- Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs
- The ability to create robust value propositions and business cases for systems and process transformation
- Prior consulting experience from within a consulting practice
If
you are interested in getting exposure to Africa, like to travel, be
exposed to cutting edge technology that makes a difference to our
continent, then apply to join our growing and dynamic consulting team.
Ericsson
Consulting has 12,000 Strategy, Operations & Technology
consultants, delivering more than 1,500 consulting and systems
integration engagements a year. Serving clients for 10 years across 180+
countries we are building a great track record. This is a great
opportunity to work for a dynamic company with global career options.
Role Description
- Sell and deliver enterprise transformation and business process improvement projects to telecoms clients
- Shape and lead holistic programs that translate operational shortfalls into transformation programs
- Define roadmaps for organization change and process development
- Undertake capability and assessments across processes and systems
- Support operators in defining data requirements and leveraging real time data to drive improved customer experience
Required skills
- Analytical and problem solving skills
- Excellent communications skills (both oral and written) – able to explain complex concepts
- Consultative selling knowledge
- Team and stakeholder management
Required experience
- Deep telecommunications industry knowledge
-
Excellent working knowledge of ICT, network and business processes in
the areas of OSS, BSS and Network technology in wireline or wireless
environments.
- Proven sales and delivery record with a focus
on transformation and/or operational transformation and efficiency
programs for telecommunications companies.
- Working knowledge
of using and supporting ITIL, eTOM and security standards. Certification
in one or more of these standards is a plus. TOGAF and Frameworx
knowledge beneficial.
- Understanding of processes and architecture related to fulfilment, assurance and billing
- Managing cross functional teams
- Experience and ability to interact with senior (C-Level) stakeholders
Your profile
- 4 years + experience in consulting
- 3 years + experience within telecommunications industry architecting end-2end solutions or leading transformation projects
- Willingness and ability to travel in Africa up to 75% of the time
- Minimum relevant 3 year Bachelor’s degree (postgraduate qualification recommended)
- Location: South Africa, Ghana, Kenya, Nigeria, Senegal
LI-NC1
Ericsson
provides equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion, sex,
sexual orientation, marital status, pregnancy, parental status, national
origin, ethnic background, age, disability, political opinion, social
status, veteran status, union membership or genetics.
Ericsson
complies with applicable country, state and all local laws governing
nondiscrimination in employment in every location across the world in
which the company has facilities. In addition, Ericsson supports the UN
Guiding Principles for Business and Human Rights and the United Nations
Global Compact.
This policy applies to all terms and conditions
of employment, including recruiting, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence, compensation,
training and development.
Ericsson expressly prohibits any form
of workplace harassment based on race, color, religion, sex, sexual
orientation, marital status, pregnancy, parental status, national
origin, ethnic background, age, disability, political opinion, social
status, veteran status, union membership or genetic information.
Primary country and city: Nigeria (NG) || Lagos
How to Apply
Interested and qualified candidates should
Click Here to Apply