Job Vacancies at eHealth Africa
eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings and uses data to drive decision-making by local governments and partner agencies to get optimum results.
We are recruiting to fill the position below:
Job Title: EOC Administrative Coordinator
Location: Damaturu, Yobe
Department: Operations
Employment Type: Full-Time National Employee
Purpose of the Position
- The EOC Administrative Coordinator Oversees a variety of administrative and technical services to support activities of the Emergency Operations Center (EOC).
- S/he ensures quality services are rendered at the front desk and points of contact for internal and external stakeholders.
What You’ll Do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
- Organizes and facilitates meetings, conferences, and other special events. Sets up meeting rooms with appropriate technology and arranges lunches, dinners, and refreshments for meetings.
- Oversees all secretarial/clerical duties including recording and transcribing minutes of meetings, photocopying, and mailing. Assists in managing all technical equipment (printers, computers, projectors, etc.)
- Responsible for assigning daily tasks and oversee the maintenance of electronic and Physical copy filing systems, and modifies documents including correspondence, reports, drafts, and emails.
- Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities.
- Supervises entries, and/or updates data to maintain departmental records and databases, as appropriate; establishes and maintains files and records for the EOC. Organizes and maintains electronic and paper filing systems for EOC resources, tools, and materials, including files on the shared drive.
- Ensure general administrative/Technical support to the EOC Office staff and Partners as required are provided.
- Maintains a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, VPN, Email routing and HTTP. Investigates, diagnose and solves computer software and hardware faults.
- Installs, maintains, configures and troubleshoot telecommunication infrastructure, including VOIP phones, AP’s, WLAN controllers including servers, printers, computers workstations, etc.
- Performs any other duties assigned by Management.
- Provides technical support to troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.
Who You Are
- Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
- Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a member of a team and possess good problem solving skill.
- Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.
- Proficiency working within specialized software utilized in program
- Bachelor’s degree from a recognized academic institution in Business Administration, Computer Science, Management or any related field.
- Minimum of Five (5) years Technical administrative support experience preferably in an International NGO or an equivalent combination of education and experience.
- Demonstrated knowledge of software and troubleshooting.
- Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
- Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a member of a team and possess good problem solving skills.
Language Ability:
- English is the spoken and written language. Fluency in local Hausa is an advantage.
- Ability to read, analyse and interpret general business periodicals, professional journals, or government regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, employees and the general public.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.
Physical Demands:
- The employee is occasionally required to stand and walk.
- The employee is frequently required to sit and use a computer and reach with their hands and arms.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk and hear.
Job Title: Senior Coordinator, Monitoring, Evaluation & Research
Location: Kano
Department: Project Support Unit
Employment Type: Full-Time National Employee
Purpose of the Position
- The Senior Coordinator, MER develops standards, processes, tools and systems to monitor and evaluate the success of eHA projects and programs and their impact on public health outcomes in Africa.
- S/he defines and tracks key performance indicators to continuously analyze progress towards programmatic and business targets and support data-driven decision making across the organization.
- The Senior MER Coordinator is a key technical resource for her/his immediate colleagues in eHA Programs and across all departments at eHA for data collection, analysis, and visualization in support of high quality project design, delivery, and reporting.
What You’ll Do
To perform this job successfully, you must be able to perform the below tasks and activities satisfactorily and with minimal supervision. Other tasks may be assigned as needed:
- Manage all M&E processes and activities for assigned project portfolio, including results logic design, routine monitoring, and systematic impact evaluations, throughout the project lifecycle.
- Formulate project performance indicators and baselines in close collaboration with project managers to formulate and track the project’s expected impact on beneficiaries.
- Identify and communicate to program management quality and compliance challenges, concerns, issues and/or risks in a timely manner, and proactively propose possible solutions.
- Support program management and project delivery teams in defining project data collection needs during project design and throughout the project lifecycle.
- Provide M&E technical input for proposal development as needed.
- Conduct regular data verification exercises and project field visits, as required, to
- Ensure data quality and accuracy for reporting and decision making
- Identify strengths and weaknesses in existing data collection systems
- Suggest ways to optimize data collection and data flow for successful project delivery
- Collect, analyze, visualize and publish project data as required
- Design custom surveys for all internal and external use cases for eHA projects, and for eHA functional teams as needed.
- Support user, market and scientific research on eHA projects as detailed in the project plan, and for eHA functional teams as needed.
- Routinely collect and provide to product management team user feedback on Aya, eHA’s central M&E database and tool.
- Support the eHA Communications Team by advising on key programmatic indicators for impactful external communication and story-telling.
- Provide in-house capacity building on M&E and research-related topics and tools as needed.
Who You Are
The list below represents the required or strongly preferred education, training, professional experience and skills we are looking for in the person who will fill this role:
- College or university degree in Statistics, Business Administration, Economics, Public Health, Social Sciences or a related field. A Master’s degree will be preferred.
- Any standard project management certification will be considered a strong asset with preference given to PRINCE2 and agile methods such as CSM.
- Minimum 5 years of work experience with demonstrated results in the following areas: M&E tools and systems, research, data analysis, survey design, proposal writing, project design, and management. Demonstrated research management experience is a plus.
- A combination of work experience in both the for-profit and non-profit sectors will be considered a plus along with familiarity with M&E technical and reporting guidelines of key international development stakeholders such as USAID, CDC, EU, BMGF, WHO, UN, etc.
- Demonstrated high proficiency in Excel and experience working with at least one other statistics or data analysis software (e.g. Tableau, SPSS, SAS, MATLAB). Advanced knowledge of standard office software is expected.
- Any graphic design experience and knowledge of an additional spoken language or any programming language will be considered an asset. Fluency in spoken and written English as the working language at eHA is expected.
- Experience with onboarding, training or mentoring more junior colleagues or colleagues from other functional or technical teams.
- Willingness to travel to remote, sometimes insecure environments if required for successful project delivery.
We hire people, not CVs. For eHA to be a match for you, you should:
- Be comfortable with fast-paced, dynamic work environments that require multitasking, attention to detail, clear communication, teamwork, and dedication to impact and quality.
- Be a self-starter with no need for micromanagement, prepared to ask questions, anticipate challenges, and proactively propose solutions.
- Be excited about working with a diverse, international team, both in-person and remotely.
Job Title: Consultant - Senior Software Engineering
Location: Remote
Department: Software Engineering
Employment Type: Consultant - National
Purpose of the Position
- The Senior Software Engineering, Consultant is responsible for developing and supporting projects, functions and completing specific client work, projects, and miscellaneous tasks.
- This highly responsible position involves using established work procedures to analyze, design, develop, implement, maintain, re-engineer and troubleshoot applications.
Keywords:
- JavaScript, Git, ReactJS, Android, Java, Node.js, Python, Django
What You’ll Do
- Directs technical aspects of operations related to client accounts or high severity issues
- Participates in the evolution of company-level software best practices, standards, and policies
- Defines objectives by analyzing user requirements; envisioning system features and functionality
- Works closely with developers and end-users to ensure technical compatibility and user satisfaction
- Collaborates with product owners, technical architects, and other software developers to plan, design, develop, test, and maintain web and mobile-based applications
- Provides thought-leadership as to emerging technologies and integrate them into business operations
- Assists in the estimation and assessment of the feasibility of solutions for upcoming projects
Who You Are
- Bachelor’s degree from a college or university in Computer Science, Computer Engineering, Information Systems Technology or a related field. A postgraduate degree is desirable.
- Minimum of 5 years of experience in Software Development or an equivalent of education and experience.
- Well familiar with the whole software development life cycle (e.g. requirements, analysis, design, implementation, testing, and documentation) and execution models (e.g. Waterfall, Agile, etc.).
- Strong understanding of data structure and algorithms and how it affects application performance.
- Strong understanding of JavaScript, its module loaders and frameworks such as AngularJS and ReactJS.
- Strong understanding of Python and desirably Django.
- Thorough understanding of RESTful API design, usage, and best practices.
- Good understanding of asynchronous request handling, partial page updates, and AJAX.
- Good understanding of databases and SQL. Exposure to NoSQL Databases ideal.
- Familiarity with front-end build tools, such as Grunt, Webpack, and Gulp.js.
- Understanding of accessibility and security compliance.
- Knowledge of user authentication and authorization between multiple systems and environments.
- Understanding of fundamental design principles behind a scalable application.
- Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform.
- Strong unit test and debugging skills as well as a proficient understanding of code versioning tools (Git).
- Experience in the creation and review of software and architecture designs.
- Fluent in English.
Supervisory Responsibilities:
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervises assigned Project Management staff.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is occasionally required to stand and walk.
- The employee is frequently required to sit and use a computer and reach with their hands and arms.