Employment Opportunities at The International Federation of Red Cross and Red Crescent Societies (IFRC)
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.
We are recruiting to fill the position below:
Job Title: Program Officer (British Red Cross)
Vacancy No: IFRC04676
Location: Abuja
Duration: 12 Months
Category of Staff: National Staff
Grade: Not applicable
Organizational Context
- The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies.
- The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
- The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.
- The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services. The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas.
- The IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
- The British Red Cross (BRC) opened an office in Abuja in January 2019. Focus of BRC activities are around strengthening the Nigeria Red Cross Society (NRCS) through capacity building and the development of a business plan for the commercial activities of the NRCS. Programmatically, the focus of BRC work in Nigeria is the implementation of a disaster management programme in the states of FCT, Imo and Lagos (others to be added as the programme progresses).
Job Purpose
- Under the direct supervision and the guidance of the Head of Country Cluster, the Programme Officer will ensure implementation of the BRC/ NRCS Disaster Management programme (and possibly additional programmes in future) in a timely, effective and efficient manner.
- He / she will be working closely with the National Society to build preparedness and response capacity in order to enable the NS improve their disaster management programming.
- He/she assures ongoing collaboration with all relevant partners in the region in the field of disaster risk management and will also work on further developing these relationships.
- The job will require travel to the project locations in Lagos and Imo of about 50% of the total work hours. In addition, another 25% of time is likely to be spent with community-based work within FCT. Work locations might change as the programme will be expanded over the coming years.
Job Duties and Responsibilities
- Build capacity and competencies in The Nigerian Red Cross Society on Disaster Management and support NRCS in becoming a relevant partner of SEMA in the states where the programme will be implemented.
- Ensure effective working relationships with the relevant departments of NRCS as well as technical advisors and other counterparts of the British Red Cross headquarters.
- Build and maintain effective working relationships with the relevant NRCS branches and divisions
- Provision of technical guidance and support implementation of activities related to all phases of the Disaster Management Cycle.
- Provision of technical guidance and support implementation of activities related to other technical areas of the project, mainly related to logistics and information management
- Conduct monitoring and supervisory visits to the DM programme activity sites in the field.
- Organize and facilitate training sessions for National Society technical staff and volunteers in various areas of disaster risk management.
- Participate in relevant meetings with Red Cross Movement partners, Governments, donors, NGOs and UN Agencies co-financing and implementing initiatives for disaster risk management where needed.
- Perform other duties in addition to the above responsibilities, commensurate with background and experience as deemed necessary by Supervisor; especially contributing to development and management of additional programmes in future
- Actively work towards the achievement of the Federation Secretariat’s goals
- Abide by and work in accordance with the Red Cross and Red Crescent principles
- Perform any other work-related duties and responsibilities that may be assigned by the line manager
Requirements
Education:
- University degree in Development Studies, International Studies or relevant field
- Certificate in Project Management or Programme Management.
Experience:
- Experience of working for the Red Cross and Red Crescent Movement
- At least 2 years of working for a humanitarian aid organisation
- Involvement in response and/ or recovery operation.
Knowledge, Skills and Languages:
- Knowledge of the Disaster Management Cycle
- Proven literacy in software relevant for Programme Management purposes: MS Project or similar project management software, Excel, PowerPoint, Word X
- Analytical skills Operational management and reporting skills
- Fluently spoken and written English is required.
Competencies and Values:
- Accountability
- National Society Relations
- Teamwork-interpersonal skills
- Integrity and personal conduct
- Professionalism
- Initiative and direction.
Interested and qualified candidates should:
Click here to apply
Job Title: Program Assistant (British Red Cross)
Vacancy No: IFRC04674
Location: Abuja
Duration: 12 Months
Category of Staff: National Staff
Grade: Not applicable
Organizational Context
- The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies.
- The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.”
- The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC).
- The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. The IFRC is led by its Secretary-General, and has its Headquarters in Geneva, Switzerland.
- The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services. The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
- The British Red Cross (BRC) opened an office in Abuja in January 2019. Focus of BRC activities are around strengthening the Nigeria Red Cross Society (NRCS) through capacity building and the development of a business plan for the commercial activities of the NRCS. Programmatically, the focus of BRC work in Nigeria is the implementation of a disaster management programme in the states of FCT, Imo and Lagos (others to be added as the programme progresses).
Job Purpose
- Under the direct supervision and the guidance of the Head of Country Cluster, the Programme Assistant (Nigeria) will support the IFRC Country Cluster office in matters relating to National Society development, Programme Development and implementation, reporting, administration, and the overall organization of the office.
- While formally reporting to the Head of Country Cluster, he/ she will be operationally managed by the Country Manager, British Red Cross and the Programme Officer, British Red Cross.
Job Duties and Responsibilities
He/ she will have the following responsibilities:
- Provide support to issues related to the Development of the Nigeria Red Cross Society, including:
- Coordination with the National Society and other relevant RC/RC movement partners on the follow-up of the findings of the due diligence process to ensure that identified organizational weaknesses will be addressed
- Support in preparing for meetings related to National Society Development (review of documents, drafting of position papers)
- Support in accompanying the National Society in the process of operationalizing the NRCS country strategy
- Provide support to the setting up and supervision of an external entity in charge of selected commercial activities which previously were managed by the Nigerian Red Cross Society
- Support the BRC Programme Officer in planning, implementation and reporting related to the Disaster Management programme (and possibly additional programmes in future), as well as administrative management
- Prepare regular reports and organize records
- Provide support in the development of programme proposals
- Organize a filing system for important and confidential documents: - Policies and procedures - Financial documents - Programmatic and strategy related documents - Contracts and agreements
- Maintain the office calendar: - Keep an overview of relevant meetings and events - Maintain an overview of staff on visits to Nigeria
- Support in the procurement of items and services according to office procedures
- Follow up on other office services and maintenance when needed (plumbing, painting, etc)
- General office administration
- Adhere to the RC/ RC movement values
- Undertake other duties as are reasonably required.
- Actively work towards the achievement of the Federation Secretariat’s goals
- Abide by and work in accordance with the Red Cross and Red Crescent principles
- Perform any other work-related duties and responsibilities that may be assigned by the line manager.
Requirements
Education:
- Bachelor's Degree in a field relevant for the position
Experience:
- Work experience in assistant positions (not necessarily in the Red Cross)
- Work experience within a multi-cultural environment
- Working experience with Disaster Management programming
- Knowledge and Skills
- Knowledge of the Disaster Management Cycle
- Strong communication skills
- Computer Literate (especially excel, word, PowerPoint
- Ability to work under pressure and to deadlines
- Initiative and flexibility Accuracy and attention to details.
Knowledge, Skills and Languages:
- Fluently spoken and written English.
Competencies and Values:
- Accountability
- National Society Relations
- Teamwork-interpersonal skills
- Integrity and personal conduct
- Professionalism
- Initiative and direction.
Interested and qualified candidates should:
Click here to apply
Job Title: Senior Community Engagement & Accountability Officer
Vacancy No: IFRC04681
Location: Abuja
Duration: 6 Months
Category of Staff: National Staff
Grade: Not applicable
Organizational Context
- The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies.
- The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
- The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.
- The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.
- The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat. The Abuja based office is the hub to support West Coast Cluster and has a status agreement with Nigerian government. This job is to support the IFRC West Coast country cluster support team CCST in their support to the national societies in the fight against Covid19 and other natural disasters.
Job Purpose
- Reporting to the West Africa CEA Delegate the, Senior Community Engagement and Accountability officer will be responsible for supporting West Africa National Societies to integrate Risk communications and community engagement (RCCE) activities and approaches into the current COVID-19 operations.
- The holder will also building the Community Engagement and Accountability capacity of Red Cross National Societies in West Coast and working with them to integrate CEA into long-term programmes and emergency response processes.
Job Duties and Responsibilities
Community Engagement and Accountability development and capacity building:
- Responsible for driving the roll out of a more systematic and integrated approach to CEA within the IFRC and across the 7 Red Cross and Red Crescent Societies in the cluster through mainstreaming CEA in National Societies and IFRC plans, processes and procedures.
- Work closely with National Societies and IFRC sectoral colleagues to help them identify gaps in their approach to CEA and then supporting them to address these by integrating and/or scaling up an appropriate mix of approaches and activities to communicating and engaging with affected people and communities within their programmes and operations.
- Drive the inclusion of CEA in Development and emergency operations and plans within the cluster,
- Provide support and training to NS and IFRC staff on how they can:
- Ensure assessments are transparent and participatory, and capture people’s information needs and trusted and preferred communication channels.
- Build community participation into operational planning, design and implementation.
- Strengthen and/or help set up feedback mechanisms, including processes to make sure feedback is analysed and acted upon by operational teams.
- Strengthen and/or help set up systems for sharing life-saving, useful and actionable information with affected people about Red Cross and Red Crescent services, from selection criteria to health advice, as part of information-as-aid activities.
- To increase their reach and impact by helping teams, such as health, water and sanitation and disaster risk reduction, to set up methods to gain a deeper understanding of local perceptions, beliefs, culture, practices and values and to implement innovative behaviour and social change communication activities.
- To find ways to involve affected people in assessing the impact of the operational response.
- To ensure women, children, the elderly, people with disabilities and other vulnerable groups have equal access to information channels and feedback mechanisms particular to their needs, and taking into account any specific protection issues.
- Plan and deliver CEA trainings to IFRC and NS staff and volunteers and for the various networks and working groups they support , providing people with the skills and knowledge to launch and manage CEA tools and approaches within their programmes and operations
- Develop evidence-based learning demonstrating the impact of community engagement on the quality and effectiveness of programming by supporting the rolling out of research, impact surveys, perceptions studies and case studies.
- Work closely with West Coast National Societies senior management, programme and operations departments to develop an appropriate and practical CEA strategies that will support the long-term integration of CEA activities and approaches into their programmes, operations and ways of working
- Provide CEA training and mentoring support to National societies CEA focal points , staff and volunteers
- Support the rolling out and adaptation of CEA Movement tools, methodologies and activities to West Coast National Societies context, using the CEA Movement guide and toolkit.
COVID-19 Responsibilities:
- Act as the RCCE technical support focal point for identified National Societies, supporting them to develop appropriate and context specific RCCE strategies and response plans, including ongoing guidance to implement activities.
- Guide NS to collect, analyze and use community feedback to gain a deeper understanding of community perceptions, beliefs, suggestions, questions, rumors and complaints about COVID-19 and the Red Cross Red Crescent response.
- Support regional approaches to provide accurate information to counter major rumours and misinformation, through channels such as social media and rumour fact sheets for National Societies.
- Support the development/adaptation and rolling out of RCCE tools, methodologies, trainings and activities for COVID-19 response in coordination with health colleagues.
- Assist with collecting information on National Societies actions, identifying gaps and needs and preparing reports and analysis of key challenges and gaps.
- Support the mapping of RCCE capacity and current approaches across the National Societies in order to understand gaps and opportunities for COVID-19.
Project and Budget Management:
- Project and budget manager for CEA within the cluster including development of annual CEA log frames and activity plans, integrating CEA in emergency plans of action and ensuring the inclusion of CEA in cluster level plans and strategies.
- Donor management, including identifying opportunities, preparation of funding proposals, donor relationship management and providing high quality, timely and accurate reports to donors.
- Supporting NS under West Coast to develop their own CEA strategies, activity plans, budgets and to put in place robust monitoring and reporting processes.
- In collaboration with the Planning and Programming Coordinator, monitor expenditure on CEA pledges.
- Ensure expenditure on CEA pledges are in line with the budgets.
Coordination, Representation, Relationships and Reporting:
With the support of CEA West Africa Delegate, the Community Engagement and Accountability Senior Officer will:
- Attend and represent the IFRC at external coordination networks and mechanisms, such as the Communicating with Communities Working Group and Quality and Accountability Working Group and ensure a coordinated approach to CEA with other NGOs, humanitarian agencies, UN and private sector.
- Identify opportunities for partnership with external organisations, including the use of technology and innovative approaches to enhance CEA within NS and IFRC program and operations.
- Position IFRC West Coast Country Cluster support in CEA through attending and speaking at internal and external events, conferences, meetings and workshops that allow us to highlight achievements and lessons learned.
- Produce and disseminate internal and external reports, evaluations, brochures, case studies, press releases and web stories that demonstrate the impact of CEA, promote it to new audiences, and raise the profile of NS and IFRC in West Africa (West Coast ).
- Establish and ensure effective working relationships with the other sectors, in particular working closely with the West Africa (West Coast ) cluster program and finance teams.
Corporate Communications:
Write stories profiling the achievements of National Societies, with a focus on the impact on individual lives:
- Increase the frequency of stories published on the organizational social media and other online platforms
- Improve the quality of storytelling: focusing on people-centered stories
- Use evidence-based approach to showcase the impact of the work on National Societies and IFRC.
Requirements
Education:
- A university degree in a relevant area such as Social Sciences, Public Health, Behaviour Change Communication.
Experience:
- Five years’ experience working in community engagement and accountability, communication for development, or social mobilisation in developing countries for a humanitarian or development organisation.
- Experience responding to humanitarian emergencies, complex crisis or conflict situations. Experience of responding to disasters and public health emergencies crisis in Africa an advantage.
- Experience setting up and managing tools for communicating with communities. For example radio programmes, TV shows, SMS systems, community committees, social mobilisation or mobile cinemas and community dramas etc.
- Proven experience in planning targeted and appropriate behaviour change communication strategies.
- Experience setting up and managing accountability to communities systems. For example, feedback and complaints mechanisms, rumour tracking systems, or participatory planning processes findings as well as a good understanding of information management (including data flows, protection and analysis), as well as qualitative and quantitative data collection methods.
- Experience of working with international organisations and/or National Societies to develop strategies and build long term capacity and create ownership
- Experience of planning and delivering training and awareness sessions to staff and volunteers at all levels
- Experience of designing and implementing assessments, community consultations, research, perception studies and/or focus groups discussions.
- Experience of working with UN Humanitarian Coordination Teams, clusters and health emergencies coordination systems
- Experience working with Red Cross/Red Crescent National Societies.
- Experience of leading social science research and/or community feedback systems, including presenting and advocating for action.
Knowledge, Skills and Languages:
- Good strategic planning skills, with the ability to identify areas for improvements in programmes and operations through the integration of CEA approaches and activities.
- Excellent interpersonal, communication and networking skills, able to effectively sell an idea to staff and volunteers at all levels, creating buy-in and ownership
- Good coordination skills, with the ability to work with people across different teams and levels
- Good knowledge of Red Cross Red Crescent planning and disaster management cycle.
- Good knowledge of gender and diversity issues
- Highly motivated proactive self-starter, able to set and achieve goals using own initiative.
- Strong written, presentation, facilitation and training skills.
- Ability to multi-task and work under stressful conditions to meet deadlines.
- Fluently spoken and written English is required
- Fluently spoken and written French is preferred.
Competencies and Values:
- Professionalism
- Communications
- Collaboration and teamwork
- National Society and customer relations
- Building alliances
- Accountability
- Creativity and innovation.
Interested and qualified candidates should:
Click here to apply
Note: The Federation is an equal opportunity employer
Application Deadline 16th December, 2020.