Early Career Trainee, Field Engineer at General Electric (GE)

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers.

We are recruiting to fill the position below:

Job Title: Early Career Trainee, Field Engineer

Ref No: R4013762
Location: Lagos
Employment Type: Full-time

Job Description Summary

Early Career Trainee, Field Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to Diagnostic Imaging and Ultrasound modalities in the assigned area.

Essential Responsibilities

Technical: Maintains all models specific to a modality in the assigned area.
Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems.
Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
Installation: Plays a leading role in complex and multifunctional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
Business growth: Assists in the growth and direction of business in his/her geographic area.
Productivity: Responsible for Warranty and PMS contract cost control.

Qualifications / Requirements

Qualified to Degree level, Bachelor's Degree Electrical & Electronics Engineering or Biomedical Engineering.
Technical analytical skills. than directs.
High work standards and quality.
Initiative and motivation.
Plans and organizes work effectively.
Excellent communications, listening and interpersonal skills.
Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather
Up to 2 years of Field Services experience.
Sought by others for guidance and advice.
Proficiency in English.
Ability to work independently with minimum direction.