Customer Service Representative at Milano Properties Limited

Milano Properties Limited is a property investment, marketing and sales company registered in Nigeria. Our core competence is in the area of marketing and sales of properties. We offer professional real estate consultancy advice to our clients.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos
Job Type: Full Time

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.

Requirements

• General Education Degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail