Customer Service Representative at Kuddy Cosmetics International

Kuddy Cosmetics has been a leading name in the beauty and makeup industry in Nigeria with an availability of over 50,000 skincare and makeup products on shelves in 15 locations in Nigeria. All products are carefully selected to meet the various needs and requirements of all our consumers.

We are recruiting to fill the position below:

Job Title: Customer Service Representative
Location: Trade Fair, Lagos
Employment Type: Full-time

Job Description

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage the customer.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas

Requirements

• Interested candidates should possess an HND qualification with 2 - 3 years work experience.

Salary

• N45,000 - N50,000 monthly.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email

Application Deadline  11th July, 2022.