Customer Service Representative at GUO Logistics Limited

GUO Logistics Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportation/logistics industry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

We are recruiting to fill the position below:

Job Title: Customer Service Representative (Male)

Locations: Onitsha & Nnewi - Anambra, Port Harcourt - Rivers, Umuahia - Abia & Akwa Ibom

Job Role / Responsibilities

• Process customer requests, parcel registration/collections and keep updated customer records
• Provide accurate, valid and complete information to customers
• Escalate all exceptions for resolution
• Manage and track inbound and outbound items on a daily basis.
• Resolve customer complaints via phone calls and emails

Job Requirements

• Candidates should possess a Bachelor's Degree / HND / OND
• Fluent in written and spoken English
• Proficiency in Microsoft Office.
• 0 - 2 years relevant experience

How to Apply
Interested and qualified candidates should send their CV in Word or PDF to: [email protected] using the Job Title as the subject of the email