Customer Service Officer Job in Port Harcourt in a Marine, Oil & Gas Company

Fosad Consulting Limited - Our client, a major player in the Marine, Oil & Gas Industry is currently looking to hire an innovative and focused-driven individual to fill the position of:


Job Title: Customer Service Officer

Location: Port Harcourt

Job Descriptions

• Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner.
• Answer customer inquiries and follow through on requests.
• Take thorough notes and promptly forward action items that need to be handled by others.
• Make outbound calls to business customers.
• Prepares customer service summary reports.
• Co-ordinates the handling of difficult and/or unusual situations.
• Ensures and provides quality service to both internal and external customers
• Handle inbound customer service calls with professionalism.

• B.Sc/HND in any Social Science related courses
• Must possess a minimum of 1 years working experience (One year experience in a Customer Service position in any industry.
• Must be residing in Enugu (Interest candidates living outside Enugu need not apply)
• Must have completed the mandatory 1year National Service (NYSC)

• Have good communication skills
• Have good knowledge of Computer applications (Microsoft Office)
• Possess excellent note taking skills
• Be friendly and wiling to proffer solutions
• Innovative and smart
• Possess excellent listening skills
• Be a good time manager
• Be able to take initiative and be proactive