Customer Service Executive at Proxynet Communications Limited

Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise Software Solutions. Our businesses are strongly channeled to providing integrated, turnkey, technology solutions to the financial, manufacturing, telecommunications, government, Oil and blue chip sectors in Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Lagos

Job Description

• We need an experienced, responsible and trust worthy individual to fill this role of a Customer Service Officer (Front Desk)  
• Only Female and must reside in Lagos

Responsibilities

• Greet guests and provide them with superb customer service.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Maintain records and files.
• Ensure the reception is neat, presentable, and equipped with all the necessary supplies
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.

Requirements

• B.Sc Degree in any discipline. Customer Service certification would be an added advantage
• Must have 4 to 5 years working experience.
• Proven customer support experience
• Track record of over-achieving quota
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• Good Computer Skills
• Must reside in Lagos and on the Mainland
• Strong phone contact handling skills and active listening
• Good Social Media Management Skills
• Good Use of Office Package
• Familiar with CRM systems and practices

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email

Application Deadline  19th January, 2023.