Customer Service Assistant at Amy Consulting

Amy Consulting - Our client, an Islamic Lifestyle Brand, is recruiting suitable candidates to fill the position below:

Job Title: Customer Service Assistant

Location: Lekki, Lagos
Employment Type: Full-time
Work days: Monday - Thursday

Job Description

Our client, an Islamic Lifestyle Brand require the services of Customer Service Assistant who will be responsible for providing support to the team with day-to-day operations and customer service.

Responsibilities

Attending to customer queries and questions in a timely and professional manner across Instagram and WhatsApp.
Attending to walk-in customers in a professional and courteous manner.
Ensuring that the store is tidy at all times and products are clean.
Providing quotations and checking product availability.
Handling payment transactions and confirming said transactions before fulfilling orders.
Adhering to a company's policies and procedures at all times when assisting customers.
Preparing and fulfilling customer orders accurately and giving full disclosure on delivery timelines.
Following up with customers to ensure goods have been received in good condition.
Liaising with delivery agents to ensure goods are delivered in a timely manner.

Requirements

Interested candidates should possess an HND / B.Sc Degree with 1-2 years experience.
Excellent verbal and written communication.
Attention to detail and initiative.
Flexibility.
Organizational skills.
Excellent computer skills.
Good customer service skills coupled with an ability to handle difficult customers.
Ability to work long hours and under pressure.

Salary
N80,000.00 / Month.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Application Question: Do you have good knowledge of Islam?

Application Deadline 15th July, 2024.