Customer Relationship Officer at Global Tides Energy Services Limited

Global Tides Energy Services Limited is an integrated oil services firm rendering a wide range of services to meet the global needs of oil producing and oil services company through cutting edge products and services.

We are recruiting to fill the position below:

Job Title: Customer Relationship Officer

Location: Lagos
Employment Type: Full-time

Job Description

• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.

Requirements

• A Bachelor's Degree in Administration or a related field.
• A minimum of 3 years’ experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Salary
N70,000 - N120,000 / month.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the e-mail.

Application Deadline 15th March, 2022.