Customer Relations and Transaction Specialist at Furex Technologies

Furex Technologies is an innovative, technology-driven company that has existed for five years. It builds industry-leading products that offer crypto-to-crypto swaps, allow consumers and merchants to deposit their coins, and buy/sell digital assets like bitcoin, Ethereum and gift cards on secure and easy-to-use interfaces.

We are recruiting to fill the position below:

Job Title: Customer Relations and Transaction Specialist

Location: Lekki / Ajah - Lagos
Employment Type: Full-time
Department: Customer Service

Summary of Function

The Customer Relations and Transaction Specialist is responsible to manage client transactions with the organization while delivering quality service within defined timeline.

Job Functions
Customer Service Units & Bitcoin Account Management Unit:

Monitor and Supervise Transactions
Ensure Clients get Timely Response to all Enquiries for Bitcoin, USDT, Crypto
Generating and Manage Reports

Giftcard Transaction Specialist Unit:

Adding clients that want to trade bitcoin and crypto generally to the bitcoin groups created for the CTRS operations.
Trading Gift cards daily
Generating and Manage Reports

Finance Unit:

Monitor Day to Day operations in the department
Reconciling payments to ensure the accounting system reflects the correct transactions.
Process timely payments for all Clients
Generating and Manage Reports
Candidate should be around Lekki / Ajah
Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
Validate Withdrawals of and for Customers
Ensure Cashflow is stable

Qualifications