Customer Care Service Representative at Raadaa Partners International Limited

Raadaa Partners International Limited - We are a Tech driven company that provides a wide range of tech services to our clients.

We are recruiting to fill the position below:

Job Title: Customer Care Service Representative

Location: Abuja (FCT)
Employment Type: Full-time

Key Responsibilities
Your key resiponsibilities will be to:

• Managelargeamounts of incoming phone calls
• Generate sales leads
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service teamsales targets and call handling quotas

Requirements

• Candidates should possess a Bachelor's Degree qualification with 1 year work experience.

How to Apply
Interested and qualified candidates should kindly send their CV to: [email protected] using the Job Title as the subject of the email

Application Deadline  9th December, 2021.