Customer Care Representative Job at Martina Johnson Travels Limited


Martina Johnson Travels Limited - We provide all travelling services both nationally and internationally. We are recruiting to fill the position below:     Job Title: Customer Care Representative Location: Lagos Job Responsibilities

  • Manage customers incoming calls and Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints and provide appropriate solutions and alternatives within reasonable time line.
Job Requirements
  • Customer orientation and ability to adapt/respond to different types of character
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.
  • BSc/HND in Mass Communication or any Social Science discipline.
      How to Apply Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.   Application Deadline 20th July, 2019.