Current Vacancies at Royal Power and Energy Limited

Royal Power and Energy Limited - With experience of over 10 years in the Nigerian Power Industry, RPE is a total solution provider. Our experience empowers us to comprehend the market, guaranteeing we offer elite items and frameworks that give a high level of unwavering quality, reasonability, serviceability, excess and adaptability of activity. We Provide the following services : Power generation services, like -  Solar grid, Gas, Power solution services , Power backup solutions, Renewable energy solutions, Power protection services, Power conditioning services, Transmission and distribution services RPE’s ultimate goal is to upgrade the lives of millions of Nigerians, provide a better environment for the future generation and also to protect our environment.

We are recruiting to fill the position below:

Job Title: Driver

Location: Ilupeji - Osohodi, Lagos
Employment Type: Full-time

Job Description

• Drive vehicle for official travel and business, or as requested by Representative
• Maintain high standard of service to both internal and external guests.
• Ensure punctuality and safe transport;
• Observing the road and traffic laws and regulation
• Ensure that safe driving practices are adhered to including local driving codes and internally agreed standards.
• Alcohol must not be consumed or present whilst on duty
• Ensure vehicle is kept clean, tidy and in good working condition at all times
• Ensure vehicle is kept secure at all times
• Ensure vehicle is given regular/day-to-day maintenance checks: check oil, water, battery, brakes, tyres, etc.
• Ensure vehicle repairs are carried out properly by official manufacturers specification

Requirements

• Candidates should possess an SSCE / GCE / NECO qualification with 5 - 10 years work experience.

Salary
N50,000 / month.

Job Title: Female - Sales Representative

Location: Lagos

Job Description

• Visit minimum 15 customers a day
• Generate minimum 2 leads per day
• Generate a monthly business volume of 100 batteries and 25 inverters
• Achieve agreed upon sales targets and outcomes within schedule
• Pre-Sales, Sales, Brand Promotion
• Dealer relationship Management
• New dealer appointment.
• Reach out to customer leads through cold calling
• Assist in organizing customer meets, exhibitions etc.
• Submission of proposal
• Presentations to customers
• Assist in vendor registration
• Establish, develop and maintain positive business and customer relationships
• Supply management with reports on customer needs, problems, interests, competitiveactivities, and potential for new products and services
• Arrange product displays at corporate organizations
• Maintain and file all sales related data and documents
• Coordinate with Finance, Service, Logistics and warehouse in installation and timely invoicing process
• Interact with customers and keep them updated with various site related activities
• Assist in the preparation of customer visit reports and coordinate with sales managers to update the customer visit data
• Collate sales and market related information and dis-seminate to all stakeholders.
• Responsible for compliance with ISO system for business process

Requirement

• Candidates should possess a Bachelor's Degree qualification.

Salary
N150,000 - N170,000 / month

Application Deadline 30th June, 2021.

Job Title: Assistant Service Manager

Location: Lagos

Duties

• Improving customer service procedures, policies, internal/external written/verbal communication and quality standards across Service department.
• Manage on a daily basis all Service coordinators and engineers’ activities ensuring all tasks allocated are completed and closed correctly in a timely manner.
• Actively monitor and manage administrative and technical team members to ensure staff are meeting requirements
• Monitor, coordinate and manage all incoming mails sent to helpdesk mailbox to ensure prompt customer response and resolution of complaint or issues in a timely manner in line with fault severity
• Handle customer complaints or concerns quickly and professionally to develop and maintain good customer relationships
• Attend customer meetings and conference calls
• Ensure all equipment covered under SLA agreements have PMs properly scheduled as per terms of the SLA and JCC are fully collected in line with SLA invoice requirements.
• Ensure accurate use of the Service software by coordinators and engineers whilst escalating to management any continued, ongoing problems.
• Manage and monitor service software to resolve Late, Issues and Conflicts in a timely manner. Ensure job tickets are scheduled, updated and resolved in a timely manner.
• Estimation of Service costs and material inputs
• Responsible for cost controls over expenses, consumables and tooling for the department. Ensure all scheduled work is properly coordinated to minimise service expenses.
• Verify and approval of department expenses
• Handling customer complaints or any major incidents ensuring any major issues are quickly escalated to implement compatible solutions
• Renewal of SLAs (Service Level Agreements)
• Coordination with Sales team on suppliers' end and proper installation of the equipment as per manufacturers' guidelines.
• Manage throughput and the repair processes to maximize efficiency
• Assist the Service Head as directed
• Develop training programs for all RPE products
• Understand customer needs and provide consistent high levels of service delivery
• Plan and utilise resources to achieve qualitative and quantitative targets
• Review technical recommendation for ticket resolution
• Responsible for Service staff recruitment and appraisals
• Prepare and present weekly and monthly activity report to Management
• Responsible for compliance with ISO system for business process

Requirements

•  Interested candidates should possess a Master's Degree with 7 - 10 years work experience.

Salary
NGN250,000 - NGN300,000 / Month.

Application Deadline 9th July, 2021

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.