Client Service Representative at Talent Source Nigeria Limited

Talent Source Nigeria Limited - Our Client is a consulting firm that offers exceptional personnel service to homes of private and high-end individuals.

They are recruiting to fill the position below:

Job Title: Client Service Representative

Location: Opebi-Ikeja, Lagos
Employment Type: Full-time

Job Overview

• Our Client is searching for a professional and proactive client services representative with great people skills to help the business prioritize new and existing clientbase.

Job Description

• Conduct business reviews with clients. v
• Develop marketing strategies. v
• Maintain strong business relationship with existing clients and business partners while ensuringtheir needs are being met. v
• Resolve complex client problems or disputes in a professional manner
• Coach and support team members to help them meet departmental goals
• Keep records and documentation of client interactions for training purposes
• Create monthly and quarterly departmental reports to determine whether KPIs are being metand where there is room for improvement
• Provide prompt and excellent customer services to all clients. v
• Work closely with various departments on new contracts, programmes or services to beimplemented. v
• Manage and oversees his/her team to ensure that excellent services are provided to clients. Monitoring and measuring client satisfaction. v
• Enlist support from the marketing team to reach new clients. v

Requirements

• Bachelor's Degree in related field preferably Social Sciences.
• 3-5 years of experience with hands-on experience in client service representative. v
• Professional certification in human management/ customer service
• Computer Skillsv
• Smart with pleasant appearance
• Ability to meet deadlines.
• Strong communication skills. v
• People management and Problem solving

Remuneration/Salary
N120,000 - N170,000 Monthly.

How to Apply
Interested and qualified candidates should forward their updated Resumes to: [email protected] using the Job Title as the subject of the email

Application Deadline  28th April, 2023.