Client Relationship Manager at Proxynet Communications

Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise Software Solutions. Our businesses are strongly channeled to providing integrated, turnkey, technology solutions to the financial, manufacturing, telecommunications, government, Oil and blue chip sectors in Nigeria.

We are recruiting to fill the position below:

Job Title: Client Relationship Manager Location: Lagos

Job Responsibilities

• Maintain good relationships with clients so that the business can maximize the value of those relationships
• Identify key contacts at potential client companies to establish and foster relationships
• Monitor and assess the activities of our competitors to proactively satisfy and retain our clients
• Provide excellent service to maintain a positive reputation for the business
• Resolve any customer complaints promptly and professionally
• Set revenue targets and develop and execute a strategy to meet them
• Participate in one-on-one meetings with clients to explain services to guide their choices
• Understand the problems and challenges of clients and identify ways the business could better address those needs
• Grow the business by identifying new sales and business development opportunities
• Seek opportunities to cross-sell or upsell to existing clients

Requirements and Qualifications

• Ability to build, foster, and maintain positive professional relationships
• Devotion to high-quality customer service
• Willingness to develop an in-depth understanding of the business and related services
• Bachelor's degree in Business, Marketing, Management, or related field
• Outgoing and customer-oriented attitude
• 3+ years of experience in a sales or customer service role
• Excellent interpersonal communication skills
• Keen analytical and research abilities
• Knowledge of relationship management best practices
• Problem-solving and conflict resolution capabilities

How to Apply Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email