Clearing and Forwarding Customer Care Officer at Nigerian Exporters Hub

The Nigerian Exporters Hub (NEXHub) is a forum for different individuals to meet for the purpose of international trade. It is a dynamic electronic and digital platform that connects buyers and sellers (Exporters and importers). It also has a window for the purpose of domestic trade.

NEXHub is an offshoot of the Nigerian Export Trade House China/Far East Region. The Nigerian Export Trade House China/Far East Region is a Federal Government Initiative through the Nigerian Export Promotion Council’s Non-Oil Export Expansion Facility Program. Its vision is to bridge the trade deficits between Nigeria, China and other Far East countries. NEXHUB was established to publicize and amplify the essence of NETH China/ Far East Region.

We are recruiting to fill the position below:

Job Title: Clearing and Forwarding Customer Care Officer

Location: Lagos
Employment Type: Full-time

Job Description

• Provide exceptional customer service to clients.
• Coordinate with internal departments to ensure smooth operations.
• Handle customer inquiries and resolve issues promptly.
• Maintain accurate customer records and documentation.

Requirements

• Bachelor's Degree or HND in Mass communication or any related discipline.
• Minimum of 2 years of experience in customer care within the clearing and forwarding industry.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and customer service software.
• Excellent communication and problem-solving skills.

Salary
N150,000 - N350,000 / month.

How to Apply
Interested and qualified candidates should send their sume and Cover Letter detailing their experience and qualifications to: [email protected] using the Job Title and the Location as the subject of the email

Application Deadline  27th June, 2024.