Catholic Relief Services Job for a Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator
Catholic Relief Services carries out the commitment of the Bishops of
the United States to assist the poor and vulnerable overseas. Our
Catholic identity is at the heart of our mission and operations.
We
welcome as a part of our staff and as partners people of all faiths and
secular traditions who share our values and our commitment to serving
those in need.
Background
Catholic
Relief Services (CRS) came to Nigeria in 1960 to provide humanitarian
assistance to vulnerable populations in collaboration with the Catholic
Church.CRS was forced to leave the country in 1970 during the Biafran
war.However, in the late 1990s CRS Cameroon began outreach projects
through the Catholic Church and in 1999 CRS opened a country office.
Since then, CRS has been a continuous leader in development and
humanitarian response within Nigeria - focusing on the three Strategic
Program Areas of Agriculture, Health and Emergency Response.
Our
current portfolio is quite diverse, and includes Emergency Response,
Agriculture & Livelihood, Nutrition, HIV care and treatment, OVC,
Malaria, Community TB, Immunization and Health Systems Strengthening.
Major donors include the US government through USAID, , Global Fund, and
the Bill and Melinda Gates Foundation.
Job Title: Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator
Job Description
The
purpose of this position is to manage, strengthen, and provide
strategic direction to the Nigeria Country Program MEAL system,
ensure cross-learning in MEAL among projects, build the capacity
of MEAL staff, and support the roll-out and implementation of the
new MEAL policies and procedures. The MEAL Coordinator will be
responsible for coordinating MEAL activities. The MEAL
Coordinator will work closely with MEAL leads of various projects,
program teams and partner staff to develop high quality monitoring
systems and tools which address indicators set out in project proposals.
He/she will ensure that accountability and learning from projects is
systematically captured and used throughout the country program. He/she
will also take learning needs into account, and develop and conduct
capacity building for MEAL and program staff, with support of the
DCR. The MEAL Coordinator will coordinate the implementation and
maintenance of the country program learning agenda. The MEAL
Coordinator will also work closely with the DCR to ensure that the
Nigeria program complies with the agency’s regional and global MEAL
systems and standards.
The MEAL Coordinator is expected
to have a high level of self-initiative and use critical thinking
skills to identify and fill gaps. The MEAL Coordinator should also
have the ability to work sensitively and positively with programming
teams and promote a learning environment – success of the post relies on
this.
Specific Responsibilities
MEAL Strategy & Design
• Ensure
that the Nigeria Country Program MEAL systems are in compliance
with CRS’ global and regional MEAL policies, procedures, standards, and
strategic initiatives
• Provide strategic direction for the development and maintenance of MEAL systems, and the roll-out of new initiatives
• Support
the project MEAL and project management teams, /working group
members in the design and implementation of assessments, gender
analysis, stakeholder analysis, organizational capacity assessments, and
other pre-program data collection and analysis
• Provide strategic high level feedback, analysis and interpretation throughout the proposal development process
• Support the development and review of Results Frameworks, ProFrames, M&E Plans, and Analysis Plans
• Ensure
the consistency of tools and indicators across all offices, sectors,
and programs as appropriate, maintaining a bank of key program
indicators
• Support programming staff to incorporate participatory methods into community level M&E systems and tools
• Collect
and analyze lessons learned and best practices from previous and
ongoing programs, capturing the impact of activities, and ensuring that
these are incorporated into the design of new projects
• Support
lessons learned, best practices, program data, evaluations, and other
information to generate donor communication pieces, proposal annexes,
success stories, case studies, and other high-quality, results-based
documentation
• Ensure that all programs comply with the CRS accountability framework
• Work with senior management to identify and pursue strategic opportunities for program development, expansion, etc.
MEAL Implementation
• Provide
technical support for project monitoring design initiatives including:
tool design, data collection processes, and analysis methods using the
SMILER method
• Manage agency driven MEAL inquiries,
requirements (i.e. end of year beneficiary counts, and MEAL annual
self-assessments)
• Contribute to donor proposals and reports, through high quality analysis of reports and interpretation of data
• Support the MEAL team in strategically preparing and reviewing MEAL calendars
• Provide
technical support into MEAL operation manuals to ensure that
they are complete, up-to-date, high quality, and contain tools, data
flow maps, and analysis plans that address all information needed for
program quality and donor reporting
• Support learning-to-action
events and reflection sessions to systematically analyze data for
programmatic use, and to document and incorporate lessons learned into
program design and implementation
• Ensure that MEAL and
program teams regularly review and accordingly adjust MEAL plans
and tools in the light of changes and needs in the field context based
on monitoring data and reflection sessions
• Provide technical
support for real-time evaluations, internal end-of-project evaluations,
needs assessments, baselines, impact studies, case studies, and other
evaluation efforts
• Ensure that transparent high quality
accountability mechanisms are in place for all programs and are
regularly monitored and evaluated
• Ensure that beneficiary feedback is adequately captured, addressed, analyzed, and utilized by program teams
• Lead
CRS teams in conducting internal impact and sustainability evaluations,
and supporting external impact and sustainability evaluations
· Provide oversight for MEAL knowledge management within the country program
·
Provide support for MEAL plans as part of the proposal submission
process, and participate in defining MEAL strategies as part of the
business development process
· Work with Program Managers to ensure that the country program is fully compliant with MEAL Policies and Procedures.
Capacity Strengthening
• Lead the CRS Nigeria MEAL Community of Practice (CoP)
• Develop
and co-facilitate MEAL workshops and modules for staff and
partners to share country program, regional, and global MEAL
tools, processes, and best practices to cultivate a culture of learning
• Conduct orientations for new MEAL and program staff on CRS systems and key MEAL resources
• Provide
mentoring/accompaniment to CRS and partner staff to increase capacity
and to achieve annual performance and development plans
• Remain
updated with developments among the CRS MEAL community and
worldwide MEAL trends and resources, and ensure that the Nigeria
MEAL team is applying CRS MEAL guidance and policies
appropriately and in a timely manner
• Conduct field monitoring visits events frequently with project teams and implementing partners
• Provide
feedback to senior project and MEAL staff to improve the overall
MEAL system and ensure quality implementation of MEAL
activities
4. ICT for MEAL
• Support
MEAL and programming teams to develop strong project tracking,
record keeping and filing methodologies for all activities
• Work
with the Project MEAL leads, ICT4D Manager and IT staff to
maximize the value and utility of ICT4 D initiatives including the
use of iFormBuilder, Farmbook, Klipfolio, and/or the roll out of similar
initiatives
· Oversee onboarding and orientation of new staff to MEAL and ICT4D/E
· Lead case studies, undertake research, and promote the creative application of new ICT4D/E technologies
Agency-wide Competencies (specific for this position)
Responsibilities
These
are rooted in the mission, values, and guiding principles of CRS and
used by each staff member to fulfill his or her responsibilities and
achieve the desired results. The following are specific to this
position:
• Serves with Integrity
• Develops Constructive Relationships
• Models Stewardship
Key MEAL Competencies (specific for this position)
•
MEAL in Design: Developing project-level Theories of Change, Results
Frameworks, Proframes, related MEAL system tools and components,
and accompanying MEAL narratives.
• Monitoring: Implementing
monitoring activities, including timely collection of quality data, set
up and maintenance of databases, facilitation of participatory
reflection on monitoring results, and submission of timely progress
reports.
• Evaluation: Supporting project and program evaluations and
reviews by ensuring the quality of evaluation methods, tools, and data
and facilitating the use of evaluation results to inform decision-making
and enhance learning.
• Accountability: Improving our accountability
to a range of stakeholders through increased participation, transparent
communication, responsive feedback mechanisms and adherence to internal
and external quality standards and requirements.
• Learning:
Promoting excellent knowledge management and collaborative learning
processes at the project, program and institutional levels, generating
robust evidence for project and programmatic learning that leads to
action, decision-making and influence.
• Analysis and Critical
Thinking: Engaging with data, challenging biases and assumptions, posing
thoughtful questions, pursuing deeper understanding of evidence through
reflection and perspective-taking, and making informed programming
decisions.
• ICT for MEAL : Applying knowledge on information
and communication technologies (ICT), both hardware and software, for
opportune and accurate data collection, database management, conducting
Key Working Relationships
Internal
: Country Representative, Deputy Country Representative, Chiefs of
Party, Heads of Unit, , Project MEAL leads, Central Africa
Regional Team, CRS M&E Community of Practice
External : Donors, international and local partners, and program beneficiaries
Supervisory Responsibilities: This position will oversee one staff member, an Accountability Manager.
Qualifications
• Master’s degree in a field related to international development
• At
least 3-5 years of managerial experience with an NGO (experience with
INGO preferred); in addition to significant MEAL experience
• Experience
working with large donors e.g.: USAID (including PEPFAR, FFP, FtF, OFDA
offices), Global Fund, Bill and Melinda Gates Foundation
• Familiarity
with principles and current approaches to MEAL of development
programs using both quantitative and qualitative methods, especially
those of USAID and Global Fund
• Experience with participatory MEAL systems
• Proficiency
in database development/management, SPSS, EPI-Info, Access, Excel and
skills in analyzing, interpreting and communicating information to
various stakeholders
• Experience using ICT for data collection and information visioning and mapping using GIS
• Significant
experience in conducting quantitative and qualitative assessments and
surveys (including sound understanding of sampling issues)
• Experience using appreciative inquiry and conflict sensitivity techniques
• Previous experience with leading and managing studies and consultants
• Experience
with facilitation, capacity strengthening and partnership building,
with the capacity to empower staff through opportunities for growth
& development
• Ability to transfer knowledge through formal and informal training
• Supervisory experience and management and team building skills
• Excellent planning and organization skills
• Flexibility to work both in a team and independently
• Cultural sensitivity, patience and flexibility
• Demonstrated personal accountability and driven to serve others
• Fluency in English (written and spoken)
• Excellent
oral and written communication skills, ability to work well with
people, good judgment and commitment to CRS’ mission
• Willingness to travel to different locations in Nigeria
Disclaimer:
This job description is not an exhaustive list of the skill, effort,
duties, and responsibilities associated with the position.
CRS’
talent acquisition procedures reflect our commitment to protecting
children and vulnerable adults from abuse and exploitation.
How to Apply
Interested and qualified candidates should
Click Here to Apply