Catholic Relief Services (CRS) Vacancies (Updated)

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Catholic Relief Services (CRS) is an international Non-Governmental organization supporting Relief and Development work in over 100 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and non-church partners to implement its programs. Therefore, strengthening and building the capacity of these partner organizations is fundamental to our approach in every country in which CRS operates. We are recruiting to fill the position below: Job Title: Deputy Chief of Party Location: Abuja Job Summary

• The position of Deputy Chief of Party - Senior Technical Coordinator (DCOP/STC) will oversee all programmatic aspects of grant, ensuring coordination across technical approaches and alignment with national objectives and strategies and the CRS Global Fund Malaria Program targets.
• S/He will provide technical leadership for vector control and the LLIN mass distributions, case management, prevention and advocacy, communication and social mobilization (ACSM) activities.

Specific Job Responsibilities Program Quality:

• Ensure the Global Fund Malaria Program’s strategic objectives for vector control, mass distributions, case management, prevention and ACSM are fully accomplished, in direct coordination with key stakeholders.
• Ensure that plans for malaria program interventions adhere to and are in line with national objectives and strategies.
• Under the guidance of the COP, oversee periodic programmatic and technical reviews and manage changes in program direction and focus.
• Provide leadership for planning and coordination of mass distributions of long-lasting insecticidal nets (LLINs) in six states, ensuring distributions are implemented on schedule and meet relevant international and national guidelines.
• Support design and implementation of effective communication and mobilization strategies to increase uptake of malaria prevention measures and treatment services.
• Ensure quality implementation of case management activities, including integrated community case management (iCCM).
• In collaboration with the Senior M&E Manager, track progress towards relevant performance indicators, analyzing reasons for shortfalls and adapting program strategies as needed.
• With ICT4D technical advisors, identify and implement technology solutions to improve program efficiencies and ensure that Red Rose is successfully rolled out.
• In collaboration with program and SR staff, provide guidance and technical oversight to partners and other collaborating agencies to ensure that lessons of sound practice are documented and disseminated.
• Provide vision and leadership in design of strategies to engage key populations organizations of women, children and migrant populations in malaria program activities.

Management and Administration:

• Manage program budgets for the mass distributions, malaria case management, vector control, prevention and ACSM activities, including tracking of financial and material resources.
• Lead elaboration of Program Update/Disbursement Requests (PU/DR) in collaboration with other program staff.
• Review SR reports, provide feedback on implementation progress and performance, identify solutions to address challenges and weaknesses.
• Ensure staff compliance with all CRS and Global Fund administrative and operational procedures and policies, as well as applicable donor regulations.

Representation:

• In collaboration with the COP, Country Representative and Deputy Country Representative, strengthen linkages with existing and potential partner agencies.
• Liaise with technical counterparts in the Ministry of Health, other Principal Recipients, and other local and international stakeholders engaged in malaria activities in Nigeria.
• Represent CRS at all relevant technical working groups, sectoral meetings and coordination forums.
• Ensure the program’s compliance with the Global Fund’s branding and marketing requirements, as well as CRS’ marketing and communication procedures.

Human Resource Management:

• Lead, manage and supervise a team of CRS staff to meet program objectives.
• Conduct periodic reviews of staff performance in keeping with CRS’ performance management system and mentor staff to ensure high levels of motivation, commitment, capacity, and teamwork.

Key Working Relationships:

• Internal: Chief of Party, CRS Global Fund Malaria Program Team, Deputy Country Representative for Health, Country Representative, Head of Operations, Finance, Procurement and Administration Staff, Regional and Senior Technical Advisors, Deputy Regional Directors for PQ and MQ, GFSU.
• External: Global Fund’s Fund Portfolio Manager and Nigeria Country Team, SR, State Ministries of Health (SMOH), National Malaria Elimination Program (NMEP) within the Federal Ministry of Health (FMoH), Technical and Financial Partners, partner health facilities, Local Fund Agent (LFA), GSM, Auditors.

Agency Wide Competences (for all CRS staff):

• These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Qualifications and Skills

• Advanced Degree in Medicine and/or Master’s Degree in Public Health preferred; Pharmaceutical and Procurement and Supply Chain Management Degrees also considered.
• At least ten (10) years of experience managing complex donor-funded health program (Global Fund experience preferred, developing country setting preferred).
• Minimum seven (7) years in a management position, supervising senior staff, in an international or multicultural environment.
• At least three (3) years of experience managing programs funded by the Global Fund, USAID (or other US government), DFID, and/or the UN; contract experience a plus.
• Demonstrates well-developed interpersonal skills, excellent communication skills, both verbal and written, as well as negotiation skills.
• Strong experience with monitoring and evaluation and financial compliance.
• Proven ability to function effectively as part of a multi-cultural team.
• Excellent cross-cultural communication skills and proven diplomatic and negotiation skills.
• Proven experience working with multi-sector teams and the ability to coordinate multiple staff with varying levels of responsibility.
• Demonstrated capacity to work closely with, understand, and support local partners.
• Excellent English language oral and written communication skills.
• Willingness to travel up to 50% of the time.
• Experience managing a malaria case management and prevention program is a plus; as would experience including coordinating LLIN mass campaigns in Nigeria.
• Experience in managing partners/sub-recipients is desired.
• Strong experience working with Government of Nigeria staff (at various levels – national, state and LGA) is required.

Job Title: Award Management Officer Location: Maiduguri, Borno Department: Nigeria Programs/ Emergency Reports To: Emergency Director Job Summary

• The Award Management Officer I, under the direct supervision of the Emergency Director and working in close collaboration with the Head of Operations, Emergency Coordinator, Program Managers, Business Development Manager and Finance Manager will be responsible for the following.

Specific Responsibilities Grants Management and Compliance:

• Serve as principle point of contact on grant management and compliance issues with sub-grantees, CRS/Nigeria Finance, and CP Compliance staff.
• Lead the review of any new granting/contracting mechanisms to ensure adherence to donor requirements related to eligibility for CRS/partners, budget presentation, acceptability of cost allocation and other proposal requirements.
• Support timely agreement/contract development/review/approval, both at the level of CRS and partners, ensuring adherence to both internal CRS and donor requirements.
• Anticipate and respond to donor requests related to contracts, grant budgets and spending
• Anticipate and respond to CRS and sub-grantee questions related to contracts, grant budgets and spending, and try to encourage information sharing that will allow them to become familiar with requirements and practices of enforcement of donor/CRS finance policy.
• Ensure access for finance and programming staff to relevant internal CRS and US Government/Other external policy manuals/updates to ensure accountable and efficient program performance.
• Track liability to donors (A/C 3031/3032/3034) for awards funded in the North Eastern region.
• Follow up with the Abuja Finance team on any identified issues/questions on contract conditions/need for modifications or clarification.
• Track grant/contract compliance via application of existing mechanism (i.e., grants startup checklist) and through the development/testing/roll out/implementation of new tools as and when required.
• Take the lead in monitoring timely grant/contract closure – engaging both finance and program staff well in advance of closure deadlines and advising on issues related to staffing, disposition and reporting.
• Ensure the timely reporting to senior management of any identified compliance risks.
• Review and approve cash disbursement advance journals, ensuring accurate postings particularly to accounts 1231, 1232, and 6166. Ensure that advances to partners are liquidated in a timely manner.
• Monitor timely reconciliation of project material stocks both at partner and CRS level with distribution reports. Advise of stock status when nearing grant completion.
• Organize and facilitate regular and ad-hoc meetings with Programming Team, Finance team, Operations team to plan workflow and address finance and grant compliance issues.
• Review, communicate and monitor compliance with donor requirements related to staffing, purchasing, asset management and reporting.
• Identify compliance gaps and related solutions – including differences between donor and internal CRS policies and procedures, including cost allocation.

Internal Control Assessment:

• Ensure adherence to record keeping as per donor and CRS Internal requirements. Monitor application and address gaps as needed.
• Ensure timely closure of finance audit recommendations related to donor compliance; participate in preparation, implementation and monitoring of related action plans.
• Lead site visits to partners to assess adequacy of internal controls, compliance with applicable laws and regulations, and partner policies and procedures. Report findings to program management including proposed follow-up with sub-grantees based on issues surfaced.
• Advise on GAAP and basic accounting records to be maintained at sub-grantees.
• Perform ongoing monitoring and assessment of partner capacity to accurately record and post all transactions.
• Ensure adequate response and monitoring to implement recommendations of all financial audits and partner capacity assessments
• Organize external firm audits in accordance with grant requirements and in collaboration with the Project Manager and Procurement Officer
• Provide guidance and support for the timely assessment of partner financial management capacity and ability to adhere to any specific donor requirements. Develop related action plan with program and finance staff to address any capacity/system gaps.
• Ensure that partners have systems of effort reporting and bidding process for procurements in collaboration with the procurement officer.
• Work on initiatives to address most frequent audit findings and accountability issues related to USAID and other grants.
• Monitor implementation of action/corrective action plans relative to both internal and external audits in the grants management area
• Lead and coordinate the implementation of the Sub-recipient Financial Management policy. Ensure all Partners are effectively assessed; categorized and all Internal Control Improvement Plans are fully implemented.
• Lead and coordinate the update of award data in Gateway for all projects implemented in the NE

Financial Management and Analysis:

• Take the lead in working with Program Managers/Coordinators in the preparation of donor financial reports and invoices and facilitate Finance Manager review prior to submission to HQ.
• Review budget comparison reports to ensure adherence to restrictions on line item flexibility and stated restrictions on accepted costs. Support follow up actions to resolve any identified problems.
• Review and assess Cost Allocation (CA) impact on budget on a regular basis, promptly flag any significant issue to the attention of the relevant PM and the Emergency Director.
• Design effective budget monitoring tools, generate and review monthly reporting and lead regular meetings with program managers to review issues and trends identified.
• Ensure documentation of partner liquidation reviews outlining justification of all rejected expenses and detailing improvements required.
• Design and generate partner outstanding advance aging reporting and follow up with partners and program/project managers to encourage timely liquidation.
• Verify estimates of partner cash needs and in collaboration and coordination with Program/Project Managers, develop quarterly cash forecast to ensure sufficient cash flow and timely disbursement to support activity implementation. Ensure quarterly cash forecast is submitted to Finance no later than 10th each month
• Ensure that partners keep supporting documents for all financial transactions and ledgers for Fixed Assets, Purchase Requisitions, Cash Receipts and Disbursement.
• Lead the development and review of budget for new proposals and ensure accuracy of direct and allocated direct charges along with the proposal
• Monitor the budgets and expenses at least on a monthly basis and ensure that the aggregate budget for CRS and local partners is maintained accurately at the donor approved levels throughout the year and commitments to local partners do not exceed the available budget.
• Ensure timely receipt and review of monthly expenditure reports from partner organizations.
• Approve local partner budget updates and liquidation reports for the CRS finance team to process.

Capacity Building:

• Through formal training, on the job support and monitoring, build the capacity of CRS and partner staff in grants/contract compliance. Facilitate the development of Scopes of Work for TDY support as and when needed and monitor TDY performance.
• Prepare and implement training and technical assistance as needed to address capacity needs and reinforce grant management, e.g., financial management, budget analysis, policies and procedures, GAAP and basic accounting.
• Conduct staff orientation in donor and CRS financial management policies, procedures and standards in collaboration and coordination with CRS Finance Manager.
• Lead training to Program/Project Manager and to Partners on budgeting and in coordination and collaboration with Program/Project Managers, provide technical support to finalize Partners’ annual budgets.
• Coordinate planning and implementation of institutional capacity assessment and periodic review of potential new partner organizations.
• Conduct and coordinate with Program/Project Managers monitoring visits to partner organizations to assess adequacy of internal controls and to provide onsite mentoring and technical assistance. Detail site findings and ensure implementation of recommendations/corrective action plan and follow-up requirements.
• Actively participate in program meetings as appropriate to effectively plan and collectively coordinate financial and programmatic activities in conjunction with partner capacity building initiatives.

Agency-wide Competencies (for all CRS Staff) Job Title: Head of HR Reference Number: OPS031417 Location: Abuja Job Summary

• The Head of HR will provide overall strategic HR direction and will assist the Country Program’ (CP) efforts in strategic workforce planning, recruitment, talent development, employee relations, retention, and orientation/onboarding in support of high-quality programs serving the poor and vulnerable.
• This position will work with managers and HR staff to strengthen the HR management capacity throughout the CP and will institute the use of CRS HR management standards and good HR industry systems, processes, and practices.

Job Responsibilities

• Advise CP’s Leadership Team, project leads and HR department on organization and staffing structures, organization effectiveness and change management, inclusion and diversity and HR Reports and Workforce Analytics.
• Lead the development of CRS/Nigeria HR strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with CP objectives.
• Develop human resources strategies by establishing department accountabilities, including workforce planning (staff planning), talent acquisition in emergency settings, employment processing, compensation, health and welfare benefits, training and development, records management, succession planning, employee relations and retention.
• Maintain knowledge of industry trends and employment legislation and ensures CP's compliance
• Educate and consult the CP leadership on the Performance Management process, understand and leverage Talent Management, coach employees and managers on employee relations, performance management workplace practice and policy issues.
• Monitor, review, and analyze the impact and effectiveness of HR management programs, processes, and services throughout the CP including all sub-offices and provide expert guidance, advice, coaching, and technical support in the implementation of sustainable improvement solutions.
• Understand CRS’ compensation practices and policies and ensures leaders understand how to properly implement
• Lead on assessing professional development needs of HR staff and ensure focused plans for mentoring and capacity building to strengthen HR service quality and career development.
• Lead CP management efforts in ensuring culture alignment with CRS mission and guiding principles, where dignity, diversity, community and rights and responsibilities of all staff are valued.
• Act as the CP liaison with the region and a key point of contact on all HR-related matters. Provide analytical reports on HR data, metrics and trends. Contribute to the agency’s Human Resources Community of Practice and CRS global HR agenda.
• Manage relationships with external providers to ensure quality HR services in the areas of staff training, salary reviews, etc.
• Consult with managers and employees regarding employee relations issues to develop and sustain optimal solutions
• Research, develop, and oversee soft skills and management training program.
• Work closely with the Senior Management Team and employees to improve work relationships, build morale, increase productivity and staff retention.
• Perform HR audits to ensure HR systems, policies, processes, and practices meet agency, donor, and local legal requirements and standards and support operational excellence.
• Develop efficient and effective wellbeing strategies/initiatives to ensure maximum staff care.
• Provide supervision and guidance to HR staff

Typical Background, Experience & Requirements Education and Experience:

• Master’s degree in HR Management, Business Administration or Organizational Development strongly preferred, or equivalent relevant experience and Bachelor’s degree.
• Minimum of seven years’ work experience in HR including emergency responses, with at least three in a senior management role with an international organization, with strong knowledge of HR best practices and standards.
• Experience with and demonstrated ability to analyze, interpret and advice on employment laws, regulations, policies, principles, concepts, and practices for various countries.
• Proven experience in presenting, facilitating, coaching, and capacity building on HR topics.
• Experience in project management and change management (HR projects).
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.

Personal Skills:

• Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision
• Excellent strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment and decisions
• Very good review, monitoring and planning skills
• Able to maintain confidential information
• Proactive, resourceful and results-oriented
• Strong customer service orientation with excellent communication, interpersonal and negotiation skills

Key Working Relationships:

• Internal: CP Senior Management Team and Senior Leadership Team; All CP Staff; RTA Human Resources (where appropriate), DRD/MQ, HQ/HR staff.
• External: Representatives of local government authorities; Peers from other NGOs in the country; Local legal counsel; Providers of HR-related services; CRS Partners, Consultants.

How to Apply Interested and qualified candidates should download the "Application Form Below" and send with a detailed 3-page resume in a single file word document to: [email protected] The position title must be expressly stated as the subject of the email Application Deadline: 24th March, 2017.

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