Catholic Relief Services (CRS) Job Vacancies in Nigeria, May 2016
Catholic Relief Services (CRS) carries out the commitment of the Bishops
of the United States to assist the poor and vulnerable overseas. Our
Catholic identity is at the heart of our mission and
operations. We
welcome as a part of our staff and as partners people of all faiths and
secular traditions who share our values and our commitment to serving
those in need.
We are recruiting to fill the position of:
Job Title: Household Economic Strengthening Technical Specialist
Locations: FCT, Kaduna, Lagos and Akwa Ibom
Department: Programs
Reports To: Household Economic Strengthening Technical Director
Job Level: D-2
Background
4Children will implement a two year project focused on providing
technical assistance to PEPFAR OVC implementing partners (IPs),
Government of Nigeria entities and networks to graduate and transition
OVC households and children from care and support. To support these
efforts, the project will strengthen programming around sustainability
planning, case management and referral of OVC and vulnerable households
to health facilities, household economic strengthening activities
parenting, and youth/adolescent girl programming, as well as supporting
the development of a HIV-sensitive social service system.
Job Summary
- The Household Economic Strengthening Technical Specialist (HES
TS) be will based in one of three 4Children zonal offices to provide
technical assistance and accompaniment to PEPFAR OVC Implementing
Partners (IPs).
- In this role, s/he will support IPs to develop/enhance and
implement a holistic HES strategy, appropriate to the local context that
allows the IPs to strengthen the capacity of their partner CSOs to
provide high quality HES services to enrolled beneficiaries.
- Services will be aligned with household economic vulnerability
level and designed to improve household resilience to shocks, reduce
food insecurity (access and availability) and facilitate household
graduation from the program.
- This position will also support IPs within his/her zone to
liaise with relevant government ministries and programs, other technical
experts and agencies and the private sector to support household
graduation and transition.
- The HES TS will conduct joint monitoring and supportive
supervision visits with IP counterparts to CSOs to support high quality
HES intervention implementation and ensure household case plans are
promotive of graduation.
- This position reports to the HES Technical Director, but will be matrixed with the Senior Zonal State Coordinator.
- S/he will work under the supervision of the 4Children Household
Economic Strengthening Technical Director and, but work as part of a
Zonal team consisting of a Senior Zonal State Coordinator, Zonal State
Coordinator, Sustainability/Capacity Strengthening Technical Specialist
and a Case Management/ Linkages Technical Specialist.
- This position will support IPs to (1) develop and implement
capacity strengthening plans informed by a HES technical capacity
assessment; (2) provide tailored capacity building and mentorship to IPs
based on assessed capacity (3) collaborate with the Agriculture
Technical Advisor to strengthen farm-based livelihoods and improve food
access and availability; (4) collaborate with Case Management/Linkages
Technical Specialist to ensure household care plans incorporate economic
and food security considerations and promote graduation.
Specific Responsibilities
- Under the supervision of the HES Technical Director, carry out
the 4Children HES/Food Security activities at the zonal level, working
closely with IPs to ensure adherence to accepted technical standards,
best practices and donor guidelines and regulations.
- Support the implementation and analysis of an HES technical
capacity assessment and improvement plan development; coordinate with
the Sustainability/Capacity Strengthening Technical Specialist to ensure
plans are integrated and harmonized with other capacity strengthening
initiatives.
- Provide capacity building and mentorship to OVC IPs with a focus
on implementation and management of community-based savings groups,
OVC-optimized financial education, market assessment and opportunity
identification, value addition along identified value-chains based,
entrepreneurship, and micro-enterprise management based on assessed IP
capacity.
- Lead and/or co-facilitate trainings of trainers/trainings in
prioritized areas of HES and food security in collaboration with the HES
Technical Director, Agriculture Technical Advisor, CRS Master Trainers,
and IP counterparts.
- For household not yet ready to graduate, support IPs and CSOs to
transition households to other programs, especially emerging government
social protection initiatives.
- Identify promising practices in HES and food security to document and share across OVC IPs.
- Collaborate with other sector leads, consortium partners and
government ministries to ensure effective HES and food security
programming and harmonization.
- Ensure a culture of accountability and learning through regular
monitoring to project sites, providing oversight of studies and
assessments and proper documentation of tools and to contribute to
learning and building the evidence around effective household economic
strengthening and food security programming.
- Document project results and impacts in various forms, including
media stories, promising practices, lessons learned, case studies,
client satisfaction, etc.
- Support the Senior Zonal State Coordinator and HES Technical
Director by provide timely inputs to 4Children Nigeria annual planning,
monitoring, reporting and budgeting processes.
- Conduct joint supportive supervision with IP counterparts to
CSOs to ensure adherence to guidelines and maintain program quality
standards.
- Collaborate with Case Management/Linkages Technical Specialist
to ensure to ensure household care plans incorporate economic and food
security considerations, motivate and promote household graduation.
- Support IPs to develop linkages with relevant government, civil
society/project and private sector actors in within their operational
areas.
- Collaborate with Advocacy Technical Advisor on issues pertaining
to HES and food security e.g., domestication of social protection
policies and programs.
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and principles of CRS and used
by each staff member to fulfill his or her responsibilities and to
achieve the desired results:
- Serves with Integrity
- Models Stewardship
- Cultivates Constructive Relationships
- Promotes Learning
Additional Competencies:
These are rooted in the mission, values, and principles of CRS and used
by each Technical Advisor to fulfill his or her responsibilities and to
achieve the desired results:
- Sets clear goals and manages toward them
- Collaborates effectively with staff and stakeholders
- Manages financial resources with integrity
- Applies program quality standards to project design and organizational learning
MEAL Competencies:
These are rooted in CRS MEAL Policies and Procedures and used by each
program staff to fulfill his or her responsibilities and to achieve the
desired results:
- Evaluation: Supporting project and program evaluations and
reviews by ensuring the quality of evaluation methods, tools, and data
and facilitating the use of evaluation results to inform decision-making
and enhance learning.
- Analysis and Critical Thinking: Engaging with data, challenging
biases and assumptions, posing thoughtful questions, pursuing deeper
understanding of evidence through reflection and perspective-taking, and
making informed programming decisions.
- ICT for MEAL: Applying knowledge on information and
communication technologies (ICT), both hardware and software, for
opportune and accurate data collection, database management, conducting
analyses, and making information easily accessible.
- Learning: Promoting excellent knowledge management and
collaborative learning processes at the project, program and
institutional levels, generating robust evidence for project and
programmatic learning that leads to action.
Supervisory Responsibility:
Key Working Relationships
- Internal: Household Economic Strengthening Technical Director,
Agriculture Technical Advisor, Senior Zonal State Coordinator, Case
Management/Linkages 4Children Leadership and Technical Advisors; CRS
Nigeria Programming, Finance, Procurement, and HR/Admin teams.
- External: 4Children consortium members, select government
ministries at the State and LGA levels, PEPFAR implementers including
UGM partners, LOPINS and all other IPs, Child Protection and OVC
Networks and relevant private sector entities.
Qualifications
- Master's degree in Development Studies, Agricultural Economics,
Economics, Business Administration, International relations or a closely
related field.
- Three to five years professional field experience in urban and rural economic strengthening/livelihoods.
- Experience working in partnership with both international and local NGO partners.
- Capacity to work closely with, understand, and support partners both government and faith-based organizations.
- Excellent written and oral communications skills in English.
- Strong interpersonal, cross -cultural and training/facilitation/mentoring skills
- Proficiency in the use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook.
- Familiarity with using household vulnerability assessment tools and SAVEX a plus.
- Experience in savings led microfinance and financial education programming.
- Experience in market assessment and opportunity identification,
using a value-chain approach for resourced constrained populations.
- Experience in developing and implementing strategic plans with diverse teams.
Travel:
- The Household Economic Strengthening Technical Advisor will be
expected to travel within Nigeria and potentially outside of Nigeria to
attend conference, workshops or other activities related to the project.
Job Title: Case Management and Referral Technical Specialist
Locations: FCT, Kaduna, Lagos and Akwa Ibom
Department: Programs
Reports To: Case Management and Referral Technical Advisor
Band: D-2
Background
4Children will implement a two year project focused on providing
technical assistance to PEPFAR OVC implementing partners (IPs),
Government of Nigeria entities and networks to graduate and transition
OVC households and children from care and support. To support these
efforts, the project will strengthen programming around sustainability
planning, case management and referral of OVC and vulnerable households
to health facilities, household economic strengthening activities
parenting, and youth/adolescent girl programming, as well as supporting
the development of a HIV-sensitive social service system.
Job Summary
- The Case Management and Referral System Technical Officer will
support Case Management and Referral System Technical Advisor by
providing training, accompaniment and technical support to PEPFAR OVC
IPs focusing primarily on case management, but also referral networks.
- S/he will support IPs, particularly during the improvement
collaborative to refine their approaches to case management. S/he will
liaise with relevant government ministries and programs, schools of
social work, and other programs and facilitate learning among IPs
pertaining to case management, but also referral networks.
- The Case Management and Referral System Technical Officer will
also undertake regular mentoring and visits to the field to review case
files and provide supportive supervision of the CSOs with the IPs,
documenting promising practices and promoting shared learnings across
IPs and other actors.
- The Case Management and Referral System Technical Officer will
report to the Case Management and Referral System Technical Advisor.
Specific Responsibilities
- Support the Case Management and Referral System Technical
Advisor to identify successful case management and referral models
within Nigeria, developing and providing training in relevant guidance,
delivery mechanisms, and promising practices.
- Support the Case Management and Referral Technical Advisor to
roll out and disseminate updated guidance, standard operating procedures
and other job-aids to facilitate case management and referral at the
household and community levels to health and social services.
- Conduct training needs and learning assessment for PEPFAR OVC IPs; co-facilitate trainings on case management and referrals.
- Support and accompany OVC IPs to operationalize trainings
related to case management and referral networks for sustained linkages
among providers.
- Contribute to the development and implementation of tools,
approach and strategies that will strengthen case management and
referral networks among SMWASDs, SACAs, PEPFAR OVC IPs, health
facilities and their partner CSO/CBOs
- Support PEPFAR OVC IPs to oversee quality improvement
initiatives and learning exchanges related to case management and
referral networks among partners
- Facilitate learning among OVC IPs, government ministries and schools of social work on case management and referral systems..
- Support the Case Management and Referral System Technical
Advisor to provide technical guidance to strengthen referral
networks/mechanisms amongst social service providers and between social
service providers and health facilities.
- In collaboration with PEPFAR OVC IPs, undertake regular
mentoring and visits to the field to review case files and provide
supportive supervision to the CSOs documenting promising practices and
promoting shared learnings across IPs and other actors.
- Collaborate with the Case Management and Referral System
Technical Advisors to develop and roll out procedures related to
graduation and transition of OVC and their households as it pertains to
case management, referrals and linkages.
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and principles of CRS and used
by each staff member to fulfill his or her responsibilities and to
achieve the desired results:
- Serves with Integrity
- Models Stewardship
- Cultivates Constructive Relationships
- Promotes Learning
Additional Competencies:
These are rooted in the mission, values, and principles of CRS and used
by each Technical Advisor to fulfill his or her responsibilities and to
achieve the desired results:
- Sets clear goals and manages toward them
- Collaborates effectively with staff and stakeholders
- Manages financial resources with integrity
- Applies program quality standards to project design and organizational learning
MEAL Competencies:
These are rooted in CRS MEAL Policies and Procedures and used by each
program staff to fulfill his or her responsibilities and to achieve the
desired results:
- Evaluation: Supporting project and program evaluations and
reviews by ensuring the quality of evaluation methods, tools, and data
and facilitating the use of evaluation results to inform decision-making
and enhance learning.
- Learning: Promoting excellent knowledge management and
collaborative learning processes at the project, program and
institutional levels, generating robust evidence for project and
programmatic learning that leads to action.
- Analysis and Critical Thinking: Engaging with data, challenging
biases and assumptions, posing thoughtful questions, pursuing deeper
understanding of evidence through reflection and perspective-taking, and
making informed programming decisions.
- ICT for MEAL: Applying knowledge on information and
communication technologies (ICT), both hardware and software, for
opportune and accurate data collection, database management, conducting
analyses, and making information easily accessible.
Supervisory Responsibility:
Key Working Relationships
- Internal: 4Children Core Leadership and Technical Advisors;
4Children Nigeria Technical and Zonal Staff; CRS Nigeria Programming,
Finance, Procurement, and HR/Administration.
- External: Donors, 4Children consortium members, government
ministries/institutions at the National, State and LGA levels, UN
agencies, other PEPFAR implementers including UGM partners, LOPINS and
all other PEPFAR OVC IPs, Child Protection and OVC Networks, CSOs,
research institutions, and relevant private sector entities.
Personal Skills:
- Excellent oral and written communication skills in English
- Excellent organizational skills
- Strong analytical and negotiation skills.
- Strong interpersonal, cross-cultural and training/mentoring skills.
- Ability to work effectively in a team-oriented environment
Qualifications
- Advanced university degree required, preferably in social work or public health.
- Minimum three years of professional experience working on HIV
care and treatment and/or OVC programming, including expertise in case
management system and referral network design, assessment,
implementation, monitoring and evaluation.
- Minimum four years of professional experience working in both healthcare and community-based programming.
- Demonstrated ability to plan and deliver trainings.
- Familiarity with quality improvement science at the health facility and community levels.
- Proficiency in the use of Microsoft Office suite, including
Word, Excel, PowerPoint and Outlook; familiarity with network analysis
software a plus.
Travel:
The Case Management and Referral Technical Officer will be
expected to travel within Nigeria and potentially outside of Nigeria to
attend conferences, workshops or other activities related to the
project.
Job Title: Knowledge Management Technical Specialist
Location: CARO/Abuja, Nigeria
Department: Programs
Reports To: 4Children MEAL Technical Advisor
Band: D-2
Background
4Children will implement a two year project focused on providing
technical assistance to PEPFAR OVC implementing partners (IPs),
Government of Nigeria entities and networks to graduate and transition
OVC households and children from care and support. To support these
efforts, the project will strengthen programming around sustainability
planning, case management and referral of OVC and vulnerable households
to health facilities, household economic strengthening activities
parenting, and youth/adolescent girl programming, as well as supporting
the development of a HIV-sensitive social service system.
Job Summary
- The Knowledge Management and Learning Technical Advisor will be
responsible for leading the development and implementation of a holistic
knowledge management and learning approach for 4Children in Nigeria in
order to systematically promote and capture learning.
- This will include the storage, capture and management of
programmatic information that supports learning around sustainability
planning, graduation and transition across multiple levels and at scale
using written, visual and online formats.
- S/he will lead the development of the learning agenda in Nigeria
for 4Children in collaboration with the CRS Nigeria MEAL Coordinator,
MEAL Manager and liaise closely with 4Children core team members,
especially as it relates to learning and documentation around graduation
and transition, case management, linkages, household economic
strengthening, parenting, early childhood development and adolescent
programming.
- S/he will work closely with 4Children technical staff as well as
IPs to design and organize technical exchange visits, webinars and
other learning events.
- In addition, s/he will provide capacity strengthening to PEPFAR
OVC IPs to appropriately package promising practices, develop and submit
conference abstracts and prepare quality posters and oral presentations
based on conference guidelines.
Specific Responsibilities
Knowledge Management and Learning:
- Collaborate with the MEAL Technical Advisor, Program Director,
4Children core team and donors to establish the learning agenda for
4Children in Nigeria.
- With the support of the 4Children Technical Advisors assess,
develop and implement strategies, platforms and forums to facilitate
knowledge sharing through meetings, conferences, field exchange visits,
webinars, social media and other online forums.
- Support the identification, documentation and dissemination of promising practices across States and PEPFAR OVC IPs.
- Ensure documentation of 4Children models including, but not
limited to sustainability planning, graduation, case management,
linkages, parenting, case management, psychosocial support, early
childhood and adolescent programming.
- Contribute to the use of the 4Children data and information
management system, ensuring that all country specific data,
documentation and reports are indexed and updated in a timely manner and
align with project standard operating procedures.
- Oversee the content management of web-based platforms for
effective knowledge collection and dissemination of 4Children knowledge
products.
- Liaise regularly with 4Children core team engaged in similar
activities, including a global Community of Practice around
sustainability/graduation/transition.
- Represent 4Children in external meetings, conferences and
presentations on 4Children-related knowledge management and learning
topics.
- Contribute, as relevant, to global communities of practice organized by the 4Children core team.
- Liaise with the headquarters-based 4Children Knowledge
Management Technical Advisor to ensure alignment with overall knowledge
and data management approach for the project and compliance with
branding and marking requirements.
Communications:
- Provide a quality check on all external/formal communications
produced by 4Children to ensure high quality communication and
consistent messaging suitable for the context.
- Assist 4Children in Nigeria to research, write and edit
4Children materials for internal and external audiences (e.g., case
studies, lessons learned, basic communication materials, reports, and
position papers).
- Support PEPFAR OVC IPs, especially LOPINs and CSOs to prepare
abstracts to conferences and prepare presentations for
sharing/dissemination of project learning/successes.
- Capture, synthesize, and share information that supports and promotes the project’s vision and objectives.
- Oversee the creation and dissemination of public awareness products including brochures and posters.
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and principles of CRS and used
by each staff member to fulfill his or her responsibilities and to
achieve the desired results:
- Serves with Integrity
- Models Stewardship
- Cultivates Constructive Relationships
- Promotes Learning
Additional Competencies:
These are rooted in the mission, values, and principles of CRS and used
by each Technical Advisor to fulfill his or her responsibilities and to
achieve the desired results:
- Sets clear goals and manages toward them
- Collaborates effectively with staff and stakeholders
- Manages financial resources with integrity
- Applies program quality standards to project design and organizational learning
MEAL Competencies:
These are rooted in CRS MEAL Policies and Procedures and used by each
program staff to fulfill his or her responsibilities and to achieve the
desired results:
- Evaluation: Supporting project and program evaluations and
reviews by ensuring the quality of evaluation methods, tools, and data
and facilitating the use of evaluation results to inform decision-making
and enhance learning.
- Learning: Promoting excellent knowledge management and
collaborative learning processes at the project, program and
institutional levels, generating robust evidence for project and
programmatic learning that leads to action.
- Analysis and Critical Thinking: Engaging with data, challenging
biases and assumptions, posing thoughtful questions, pursuing deeper
understanding of evidence through reflection and perspective-taking, and
making informed programming decisions.
- ICT for MEAL: Applying knowledge on information and
communication technologies (ICT), both hardware and software, for
opportune and accurate data collection, database management, conducting
analyses, and making information easily accessible.
Supervisory Responsibility:
Key Working Relationships
- Internal: 4Children Core Leadership and Technical Advisors; CRS
Nigeria Deputy County Representative for Programming; CRS Nigeria
Programming, Finance, Procurement, and HR/Administration, Department of
Program Impact and Quality Assurance Technical Advisors in Microfinance,
OVC, Agricultural Livelihoods and Capacity Strengthening, and CARO
Regional Technical Advisors.
- External: Donors, 4Children consortium members, government
ministries at the National, State and LGA levels, UN agencies, other
PEPFAR implementers including UGM partners, LOPINS and all other IPs,
Child Protection and OVC Networks, research/learning institutions, and
relevant private sector entities.
Personal Skills:
- Excellent oral and written communication skills in English
- Excellent organizational skills
- Ability to work effectively in a team-oriented environment
- Strong interpersonal, cross -cultural and training/mentoring skills.
Qualifications
- Master's degree in International Development, Public Health, Communications or related field
- At least 3 years of progressive work experience in
communications and knowledge management in a busy, public facing and
innovations driven environment
- Minimum 4 years professional experience working in a development setting
- Demonstrated understanding of knowledge management principles
- Demonstrated experience in learning agenda development and program knowledge management
- Demonstrated ability to multi-task, prioritize and meet deadlines
- Excellent ability to synthesize research findings for a variety of audiences
- Experience in establishing and using electronic platforms for information dissemination
- Experience and interest in facilitation and training
- Willingness and proven ability to learn new software and applications
- Ability to work effectively in diverse environments and under pressure.
- Proficiency in the use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook.
- Proficiency in online sharing platforms such as Adobe Connect, Go to Meeting, SharePoint and others.
- Proficiency in Adobe InDesign a plus
Travel:
The Knowledge Management and Learning Technical Advisor will be
expected to travel within Nigeria and potentially outside of Nigeria to
attend conferences, workshops or other activities related to the
project.
Job Title: Sustainability and Capacity Strengthening Specialist
Locations: Kaduna, Lagos and Akwa Ibom
Department: Programs
Band: D-2
Reports To: Organizational and Capacity Strengthening Technical Advisor
Background
4Children will implement a two year project focused on providing
technical assistance to PEPFAR OVC implementing partners (IPs),
Government of Nigeria entities and networks to graduate and transition
OVC households and children from care and support. To support these
efforts, the project will strengthen programming around sustainability
planning, case management and referral of OVC and vulnerable households
to health facilities, household economic strengthening activities
parenting, and youth/adolescent girl programming, as well as supporting
the development of a HIV-sensitive social service system.
Job Summary
- The Sustainability and Capacity Strengthening Specialist will
work as part of a team led by the 4Children Sustainability Director to
support PEPFAR OVC IPs as they strengthen the capacity of government and
civil society organizations (CSOs) partners to lead, coordinate, and
sustain the OVC response in Nigeria. More specifically, the
Sustainability and Capacity Strengthening Specialist will be based in
one of three zonal offices.
- S/he will provide technical assistance (TA) to IPs in organizational development and private sector engagement.
- The position will focus on:
- Support the development of novel funding mechanisms;
- Strengthening key business functions and processes that enhance organizational sustainability of OVC-serving CSOs and networks;
- Work in collaboration with IP and 4Children staff and
technical advisors to ensure systems and processes are in place at the
CSO and network levels to facilitate the graduation/transition of OVC
and their households, including appropriate case file management;
- Support planning, monitoring reporting and learning around sustainability, graduation and transition.
Specific Responsibilities
Develop novel funding mechanisms:
- Assist the States, LGAs, CSOs and networks to identify and
develop alternative funding sources to sustain, complement and expand
the coverage of the OVC services.
- Collaborate with IPs to conduct private sector mapping
- Collaborate with the lead IP, Zonal Coordinator, OVC-serving
network, government and the private sector to developed a State-level
pooled fund to support vulnerable children
- Support the lead IP, State, network and private sector to put in
place a governance structure and accountability mechanisms to ensure
transparent management of the pooled fund
- Support IPs to work with CSOs to strengthen their business development skills and marketing
- Support IPs to work with CSOs to diversify funding through
social enterprises/cross subsidies; strengthen CSO financial systems and
management procedures
- Support IPs to work with CSOs to increase community engagement
and mobilization to address the needs of OVC through by increasing
transparency and accountability
- Support IPs to work with CSOs to develop a value proposition and conduct value-for-money calculations
- Identify opportunities for linkages with other USG-funded and
donors supported projects and organizations to support 4Children Nigeria
project objectives.
- Generate novel approaches for fund generation from all sectors of society
Strengthen Business Processes and Systems:
- Provide strategic leadership in the contextualization of
standardized approaches to sustainability planning with a focus on
strengthening OVC-serving CSOs and networks
- Collaborate with 4Children technical staff and IPs to identify
ways to incorporate sustainability planning, graduation/transition into
on-going project activities such as social service and health system
strengthening, case management and household economic strengthening.
- Identify any gaps in understanding or application, by IP and
CSO/network staff, of key sustainability related terms or principles,
and address them through dialogue, provision of tools, etc.
- Support IPs to conduct/update CSOs capacity assessments and
capacity strengthening plans to align with sustainability plans; ensure
that findings for any additional capacity assessments in the areas of
sustainability, linkages, household economic strengthening, planning,
quality improvement, knowledge management and learning are incorporated
into capacity strengthening plans.
- Support IPs to develop capacity strengthening approaches to
address the needs of partner CSOs/networks based on assessed; approaches
will include a mix of mentoring, on-the-job training, exchanged visits
and limited targeted, outcome-focused training.
- Collaborate with 4Children staff and technical advisors to
develop/identify guidance, training and other resources to support IP
CSO capacity strengthening efforts
- Support IPs to develop tools to track and monitor improvement plans
- Support IPs as they work with CSOs and networks to put in place
the staffing, systems and structures to support high quality service
delivery that supports graduation or transition of OVC and their
households
- Conduct training needs assessment to identify a limited number of targeted, evidence-informed training.
- Contribute to the development of standardized SOPs that describe
the process CSOs will undertake to graduate or transition OVC and
household from the program, including case file management.
- As needed, facilitate zonal-level trainings in collaboration with 4Children and IP staff in areas of expertise
Planning, Monitoring, Reporting & Learning:
- Participate in annual sustainability planning workshop
- Co-facilitate with 4Children zonal colleagues an annually
sustainability planning/monitoring workshop with OVC stakeholders in
order to take stock of progress made toward the transition of the OVC
program and plan for the following year.
- Prepare and submit monthly and quarterly progress reports on the
transition activities to the 4Children national office for review and
submission to USAID or CDC.
- Support IPs to implement, monitor and review sustainability plans as needed, and report on progress made in plan implementation.
- Conduct joint monitoring trips with IPs to monitor progress of
CSO/network capacity strengthening plans; provide support supervisions
as needed.
- Monitor the development of pooled fund mechanism.
- Liaise with OVC IPs to gather lessons learned and case studies
around sustainability planning, graduation and transition from similar
programs and share this information to inform 4Children Nigeria’s
approach to sustainability planning.
- Facilitate exchanges among IPs/CSOs within zones to encourage uptake of promising practices
- Conduct regular monitoring of activities to ensure appropriate approaches to capacity strengthening are used.
- Ensure project planning, reporting, budgeting and financial
management pertaining to the sustainability components of the zone
completed in a timely manner.
- Liaise with 4Children Nigeria Knowledge Management Advisor to
transfer strategy documents, tools, case studies and other relevant IP
resources to the States, including the LGAs, Networks and CSOs.
- Remain current on agency guidelines, learning initiatives and policies related to capacity strengthening
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and principles of CRS and used
by each staff member to fulfill his or her responsibilities and to
achieve the desired results:
- Serves with Integrity
- Models Stewardship
- Cultivates Constructive Relationships
- Promotes Learning
Additional Competencies:
These are rooted in the mission, values, and principles of CRS and used
by each Technical Advisor to fulfill his or her responsibilities and to
achieve the desired results:
- Sets clear goals and manages toward them
- Collaborates effectively with staff and stakeholders
- Manages financial resources with integrity
- Applies program quality standards to project design and organizational learning
MEAL Competencies:
These are rooted in CRS MEAL Policies and Procedures and used by each
program staff to fulfill his or her responsibilities and to achieve the
desired results:
- Evaluation: Supporting project and program evaluations and
reviews by ensuring the quality of evaluation methods, tools, and data
and facilitating the use of evaluation results to inform decision-making
and enhance learning.
- Learning: Promoting excellent knowledge management and
collaborative learning processes at the project, program and
institutional levels, generating robust evidence for project and
programmatic learning that leads to action.
- Analysis and Critical Thinking: Engaging with data, challenging
biases and assumptions, posing thoughtful questions, pursuing deeper
understanding of evidence through reflection and perspective-taking, and
making informed programming decisions.
Key Working Relationships
- Internal: Sustainability Director, Senior Zonal Coordinator,
Zonal Coordinators, 4Children Technical Advisors for Case Management and
Household Economic Strengthening, Organizational Capacity Strengthening
Technical Advisor, Government System Strengthening Technical Advisor,
Advocacy Technical Advisor and other; CRS Nigeria Programming, Finance,
Procurement, and HR/Administration, Department of Program Impact and
Quality Assurance Technical Advisors in Capacity Strengthening.
- External: PEPFAR OVC IPs, OVC-serving CSOs and networks, private
sector actors, relevant State-level TWGs, select State-level
Ministries/bodies e.g., Planning, SMWASD, SACA, and UNICEF.
Personal/Professional Skills:
- Excellent project management skills with the demonstrated
ability to successfully lead, manage and coordinate partners to meet and
report on project objectives in a timely manner.
- Strong interpersonal, communication and organizational skills as well as good judgment and vision.
- Sound coordination skills and a demonstrated ability to multi-task.
- Diplomatic, flexible and resourceful.
- Strong critical thinking and creative problem-solving skills.
- Demonstrated experience working successfully in
cross-disciplinary teams and facilitating team efforts in the workplace,
as well as working independently.
- Excellent interpersonal, communication, representation and networking skills.
- Strong capacity to facilitate collaboration between partners
(government, CSO, private sector, NGOs, interiaotnal organizations) and
different departments (programs, finance, etc.).
- Strong leadership, advisory, mentoring and negotiation skills.
- Business oriented with entrepreneurial spirit.
- Strong written and verbal communication skills in English.
Qualifications
- Master's degree in Business Administration, Marketing,
Organizational Development, Psychology or Public Administration or
concomitant professional experience.
- At least 5 years of experience in progressively increasing
responsibility in the design and management of complex, large scale
capacity strengthening programs in developing countries.
- Expertise in institution/organization strengthening
methodologies, including tool development; organizational capacity
assessment; development, implementation and monitoring of improvement
plans; developing and/or improving business processes, policies and
procedures to support sustainability and transition to local ownership.
- Demonstrated business development skills and ability to
structure funds to leverage private sector resources for social
investments.
- Demonstrated experience in project management, within the
private sector or international organizations, including: partnership,
strategy development, accountability mechanisms, human resources
management, project monitoring and evaluation, preparation and analysis
of work plans and budgets.
- Professional training and experience with adult learning methods; developing training materials; training and facilitation.
- Strong understanding of the OVC National Plan of Action and OVC care and support programming preferred.
- Experience in social enterprise development and management highly desirable.
- Excellent understanding of USG rules and regulations pertaining to award management.
- Proficiency in the use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook.
Travel:
The Sustainability and Capacity Strengthening Specialist will be expected to travel within Nigeria.
Job Title: Psychosocial Support Technical Specialist
Location: CARO/Abuja, Nigeria
Department: Programs
Reports To:Case Management and Referrals Technical Adviser
Job Level: D-2
Background
4Children will implement a two year project focused on providing
technical assistance to PEPFAR OVC implementing partners (IPs),
Government of Nigeria entities and networks to graduate and transition
OVC households and children from care and support. To support these
efforts, the project will strengthen programming around sustainability
planning, case management and referral of OVC and vulnerable households
to health facilities, household economic strengthening activities
parenting, and youth/adolescent girl programming, as well as supporting
the development of a HIV-sensitive social service system.
Job Summary
- ThePsychosocial Support Technical Advisor (PSSTA) will provide
technical leadership for the project on strengthening interventions
related to the psychosocial wellbeing of children.
- This will include but not be limited to strengthening
approaches, knowledge, skills and abilities of the PEPFAR OVC IPs to
build the capacity of their community based/facility based partners.
- S/he will work with short-term technical assistance (STTA) from
4Children resource partners, including REPPSI to conduct a review of
existing interventions and approaches to identify promising practices
and existing gaps.
- Based on the findings, interventions will be strengthened,
adapted and eventually adopted through a validation process. The PSSTA
will work very closely with and will benefit from the engagement of
REPSSI, leaders in the field of PSS.
- The PSSTA will report to the Case Management and Referral System
TA and will also engage with and coordinate efforts with the STTA for
social service workforce strengthening, the Parenting and Youth TA, and
the Government System Strengthening (GSSTA) to help to ensure proper
linkages and integration of PSS interventions to the workforce training,
within parenting and within facility based activities where possible
(e.g., support groups for children, adolescents and adults living with
HIV).
Specific Responsibilities
- Provide technical leadership and guidance in the assessment,
planning and implementation of capacity strengthening activities to
support PEPFAR OVC IPs as they work with CSOs/CBOs, both community and
facility-based, to strengthen psychosocial support for children affected
and infected by HIV.
- Lead the development and implementation of strategies,
approaches and tools to strengthen PSS among PEPFAR OVC IPs, health
facilities and their partner CSO/CBOs.
- Develop ascope of work for remote and in-person STTA from
REPSSIto develop an evidence-basedassessment framework for PSS
interventions in Nigeria; support the development of other PPS-focused
SOWs as needed.
- Collaborate with REPSSI to conduct a rapid assessment of
PSS-focused services used by 16 OVC IPs to support the PSS needs of
children and adolescents affected by or living with HIV with special
focus on issues related to disclosure, stigma, trauma and grief.
- Identify promising practices related to adolescent and kids’club
activities, including those for CLHIV and ALHIV from within and outside
of Nigeria.
- In collaboration with the Case Management and Referral Network
Technical Advisor and Parenting and Youth Technical Advisor ensure that
PSS principles and concepts are integrated into case management/referral
procedures as well as parenting curricula and trainings.
- Collaborate with the Government System Strengthening Technical
Advisor, relevant GON entities and schools of social work to ensure PSS
activities supported by 4Children are aligned with relevant national
guidance and tools when possible.
- Collaborate with the Government System Strengthening Technical
Advisor to ensure social service workforce initiatives reflect any
existing competency frameworks used by GoN or social work curricula
pertaining to PSS.
- Convene an advisory group of ALHIV to provide feedback on
proposed PSS materials identified that will be adopted/developed for the
Nigerian context and how they would like to be engaged in the process
(e.g., being trained as mentors, trainers, or peer counselors).
- Support the roll-out and dissemination of updated guidance,
standard operating procedures and other job-aids to facilitate PSS at
the household and community levels as well as among health and social
services providers.
- Conduct monitoring field visits to PEPFAR OVC IPs/CSOs to provide in person mentoring technical assistance pertaining to PSS.
- Provide timely inputs to 4Children Nigeria annual planning, monitoring, reporting and budgeting processes.
- Ensure a culture of accountability and learning through regular
monitoring to project sites, providing oversight of studies and
assessments and proper documentation of tools and to contribute to
learning and building the evidence around effective psychosocial
support.
- Document project results and impacts in various forms, including
media stories, promising practices, lessons learned, case studies,
client satisfaction, etc.
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and principles of CRS and used
by each staff member to fulfill his or her responsibilities and to
achieve the desired results:
- Serves with Integrity
- Models Stewardship
- Cultivates Constructive Relationships
- Promotes Learning
Additional Competencies:
These are rooted in the mission, values, and principles of CRS and used
by each Technical Advisor to fulfill his or her responsibilities and to
achieve the desired results:
- Sets clear goals and manages toward them
- Collaborates effectively with staff and stakeholders
- Manages financial resources with integrity
- Applies program quality standards to project design and organizational learning
MEAL Competencies:
- These are rooted in CRS MEAL Policies and Procedures and used by
each program staff to fulfill his or her responsibilities and to
achieve the desired results:
- Evaluation: Supporting project and program evaluations and
reviews by ensuring the quality of evaluation methods, tools, and data
and facilitating the use of evaluation results to inform decision-making
and enhance learning.
- Learning: Promoting excellent knowledge management and
collaborative learning processes at the project, program and
institutional levels, generating robust evidence for project and
programmatic learning that leads to action.
- Analysis and Critical Thinking: Engaging with data, challenging
biases and assumptions, posing thoughtful questions, pursuing deeper
understanding of evidence through reflection and perspective-taking, and
making informed programming decisions.
- ICT for MEAL: Applying knowledge on information and
communication technologies (ICT), both hardware and software, for
opportune and accurate data collection, database management, conducting
analyses, and making information easily accessible.
Supervisory Responsibility:
- Consultants and short-term technical assistance.
Key Working Relationships
- Internal: 4Children Core Leadership and Technical Advisors;
4Children Nigeria Technical and Zonal Staff; CRS Nigeria Programming,
Finance, Procurement, and HR/Administration.
- External: Donors, 4Children consortium members, government
ministries/institutions at the National, State and LGA levels, health
facilities, UN agencies, other PEPFAR implementers including UGM
partners, LOPINS and all other PEPFAR OVC IPs, civil society and
faith-based organizations providing OVC services, Child Protection and
OVC Networks, universities/research institutions.
Qualifications
- Advanced university degree required, preferably in Psychology or Social Work.
- Minimum five years’ experience in an advisory role in relation
to HIV care and treatment and/or OVCprogramming, including expertise in
psychosocial support, counseling, technical capacity assessment,
training, implementation, monitoring and evaluation.
- Experience working in both healthcare and community settings, familiarity with HIV specific issues is preferred.
- Experience using quality improvement science at the health facility and community levels.
- Demonstrated ability to design and conduct trainings of trainers.
- Demonstrated ability to develop user-friendly guidance, tools
and standard operating procedures for use at the health facility,
CSO/CBO and community levels and the ability to provide training,
technical assistance and mentoring in their use.
- Knowledge of GON and PEPFAR programming, process, guidance and frameworks is strongly preferred.
- Comfort with and knowledge of approaches and techniques for working with children and adolescents.
- Supervisory experience preferred.
- Experience coordinating assessments, data collection and similar activities preferred.
- Capacity to work closely with, understand, and support diverse
partners including but not limited to State and LGA government actors,
PEPFAR OVC IPs, civil society and faith-based organizations as well as
healthcare providers and social service providers.
- Strong interpersonal skills and the ability to manage complex
and sensitive organizational relationships particularly between health
facilities and community-based providers of social services.
- Strong analytical, negotiationand mentoring skills.
- Excellent written and oral communications skills in English.
- Proficiency in the use of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook.
Travel:
- The Psychosocial Support Technical Advisor will be expected to
travel within Nigeria and potentially outside of Nigeria to attend
conference, workshops or other activities related to the project.
How to Apply
Interested and qualified candidates should download the
CRS Application Form below, fill and send with a detailed 3-page resume in a single file document to:
[email protected] Title of the position and desired location must be stated as the subject of the email.
Click here to download the CRS Application Form
Note: Applications sent in the required format will be considered and only short listed candidates will be contacted
Application Deadline 23rd May, 2016.