Catholic Relief Services (CRS) recruitment in Abuja, Nigeria - October 20th 2016

⏲ Oct 2, 2016, 11:22 AM
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Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality.
CRS works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria in 2000 and currently focuses on agriculture, health and emergency programming.

Catholic Relief Services (CRS) is recruiting to fill the position below:

Job Title: Travel & Logistics Specialist
Location: Abuja
Project: Operation
Position Band: D-1
Reports To: Senior Procurement Officer
Primary Responsibilities

The Travel & Logistics Specialist will provide logistics and travel support to the CRS Nigeria program in line with policies and procedures to provide a smooth and coordinated logistical and travel support to all units.

General:

Ensure that logistics activities are carried out in accordance with CRS policies and procedures
Will be required to research into various logistical approaches and provide regular updates on improving current logistical practices of the CR5 Nigeria program
Develop a logistics policy liaising with other country programs.

Shipment:

Advise on needed documentation and procedure for all shipments for the CR3 office upon receiving information on incoming shipments.
Monitor all shipments to the CRS office and liaise with clearing agents on the clearing and delivery of items.
Follow up with the various government agencies to process relevant documentations (e.g. IDEC, NAFDAC certification, Form M, Standard Organization of Nigeria, etc).
Will be required to inform relevant manager on the received items for further follow up.

Receiving/Distribution:

Coordinate with the Admin officer on the receiving of goods to CRS Nigeria program.
Liaise directly with requesters, transporters and partners to coordinate distribution schedules.
Receive goods received notes from the partners and delivery notes from the transporters; initiate payment process and follow up with Finance.
Effectively organize the delivery of the goods to the required locations.
Organize all necessary required labour to facilitate the movement of received goods.

Travel Immigration:

Liaise with all relevant persons/organizations to facilitate compliance with Government of Nigeria Immigration requirements for CR3/Nigeria International staff and families. Also responsible for generating immigration status report.
Advise staff/travelers on immigration requirements; provide support as needed to facilitate visa processing.
Coordinate all visa requests for staff on official assignment and provide needed support. Also responsible for generating Immigration Status report monthly
Generate a monthly immigration report and submit to the Head of Administration

Ticketing:

Make airline bookings and reservations for all staff on official assignments.
Explore the least cost ticket options available for staff on official duties and advise accordingly
Identify two to three travel agents that will handle CR3/Nigeria’s travel needs
Coordinate and liaise with Travel agents to ensure smoothness for all bookings.
Monitor and be informed on ongoing changes in the airline industry.

Hotel & Accommodation:

Make,all hotel arrangements for all CRS or partner activities as requested and ensure that the bills are settled promptly after the completion of the activity.
Make all accommodation bookings for all CRS staff as requested (in hotels where MOU are operational) and make necessary pick up arrangements for the international visitors.

General Responsibilities:

Will be required to backstop for some key administrative staff on ofktuty as requested by Senior Procurement officer.
Make recommendations to the Senior Procurement officer on improving practices under portfolio.

Qualifications

A university degree or HND in Administration or other Social Development courses
Minimum 4 years working experience in travels or logistics capacity
Good interpersonal skills
Able to write clear reports
Relevant demonstrated experience in logistics and administration
Commitment to beneficiary accountability and humanitarian ethics.
Minimum of four years continuous administrative responsibilities.
Excellent English language skills written and spoken.
Excellent interpersonal skills must be able to interact in a mature, professional and friendly manner with local and international colleagues of differing religious and cultural backgrounds.
Ability to work on multiple tasks concurrently and under pressure with little or no supervision.
Drivers license and a good knowledge of Abuja.

Job Title: Fleet Officer
Location: Abuja
Project: Operation
Position Band: C-1
Reports To: Head, Facility & Fleet Unit
Purpose

The position of Fleet Officer is to oversee the daily effective and efficient running of the project vehicles while ensuring proper maintenance of these project assets is carried out.

Primary Function

This position amongst other things will specifically ensure proper tracking and diagnostics of vehicles, manage drivers, fleet security, fleet maintenance and replacement (if necessary).

Job Responsibilities
Fleet Maintenance:

Oversee the repair and maintenance operation for all project vehicles in the country office and sub-offices.
Oversee assigned fleet’s operations and make direct reports to the Head, Facility & Fleet Unit on fleet performance and other operational requirements
Coordinate vehicle concerns and issues with the Head, Facility & Fleet Unit.
Work with the drivers to ensure a regular maintenance schedule for all vehicles and ensure that log books are kept up to date.
Manage the service contracts for fueling of vehicles to ensure proper use of fuel rations; maintain log and account for fuel and oil storage tanks
Research and develop specifications for vehicles, equipment, supplies and materials. Plan/develop and execute a vehicle and equipment replacement schedule. Determine the need and benefits of out-sourcing vehicle repairs or services.
Negotiate and establish repair cost or parts pricing with commercial vendors.
Work with the Security Manager on activities related to dispatching, routing, and tracking vehicles Obtain and maintain annual inspections by regulatory authorities or in line with contractual obligations from counter-parties
Maintain daily inspections
Conduct local safety meetings
Oversee and schedule fleet maintenance and repairs
Oversee proper maintenance of parts and other consumables inventory
Responsible for operations ground safety

Inventory Management, Documentation and Reports:

Maintain equipment records in accordance with federal, state and local laws, policy or regulation. Collect log books from each vehicle at the beginning of every month and summarize the data and report for management use
Provision of monthly vehicle maintenance reports
Provide reports on vehicles attracting unusually high maintenance costs
Ensure faults on vehicles are identified on time and secure approval from the relevant supervisor before they are submitted for repairs. Ensure accidents are promptly reported
Maintain files by vehicle in a complete and up-to-date manner. Files to contain all information pertaining to a particular vehicle, including Fixed Asset Notice Forms, COF, lax, Insurance, Accident Reports and maintenance details
Provide mileage and amount of fuel used per vehicle, through vehicle log books and regularly provide reports to monitor and control
Make sure that each vehicle always has a vehicle logbook and they are properly, accurately and consistently filled in.

Procurement:

Review/process purchase requisitions for parts and supplies; review vendor bid responses for tools, equipment, parts and services; monitor expenditures.
Prepare annual bid list for parts and supplies.

Human Resource:

Manage the driver’s time sheet and over time charges, ensuring the overtime is not excessive and time sheet are property completed.
Manage the Performance Review process of the driver pool, ensuring that driver’s self-assessment forms are properly completed and submitted in time.
Make and advise recommendations to Human Resources Department, through the Head of Departments, on training, annual leave or off-days, scheduling, reprimanding, hiring, and termination of recalcitrant employees
Develop, maintain and ensure adherence to disciplinary procedures and drivers’ orientation program Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
Perform related work as required.

Supervision:

Supervise the Head Driver, Team Leads and Drivers

Job Title: Program Manager - Food for Peace
Location: Maiduguri, Borno State
Project: Programs
Position Band: D-1
Reports To: Emergency Director
Job Summary

Under the direction of the Emergency Coordinator the PM I Food-For-Peace Program Manager will ensure high quality implementation of CRS FFP emergency program in rno state, Nigeria.
The project manager will be responsible for all aspects of program implementation including planning, coordination of, management and reporting of project activities.

Job Responsibilities
Program Implementation:

Abide by donor requirements/regulations as well as CRS procedures and policies for compliance, including financial, procurement, HR, MEAL, etc.
Lead the planning of project activities and set high qualify performance targets ensuring adherence to technical standards, best practices and donor guidelines.
Use appropriate project management tools to plan, review and track progress on project implementation as well as on the utilization of project resources; use participatory processes to overcome implementation obstacles.
Keep abreast of latest developments in their sector area (collaborates with regional/HO technical advisors,larns new PQ tools, networks with outside technical experts, etc.).
Liaise with RedRose team members to ensure seamless integration of ICT4D in all program activities.
Represent CRS in key coordination forums including the Food Security Working Group and the Cash & Voucher Working Group.
Supports all facets of program implementation linked to the utilization of e-vouchers, including: software and hardware setup, troubleshooting, vendor selection, vendor training, etc.
Maintain up to date documentation related to project approval, monitoring and implementation, Models and reinforces with others a commitment to quality programming.
Provide technical guidance to facilitate implementation and monitoring of cash and e-voucher activities.
Ensure proper screening of beneficiaries is conducted by the partner organization for cash activities and that all beneficiaries meet eligibility criteria.
Ensure proper implementation of the standard operational procedures (SOP) for cash and voucher interventions, and Red Rose technology, and update SOPS as required.
Develop and implement.a capacity building plan to ensure all program finance and supply chain staff involved in cash and voucher programming have appropriate knowledge and skills related to market- based programming.
Identify protection issues, challenges in implementation, and advocate for appropriate responses.

Budget and Financial Management:

Prepare annual project budgets as requested by the donor.
Complete necessary budget templates and forecasts as required by CRS.
Support partners in the development and management of budgets in line with their scope of work.
Ensure the financial management of the project, as per the project budget.
Review project expenses and cash pipeline and coordinate liquidations with CRS Finance and partners.
In collaboration with the finance teams, review and analyze monthly budget comparison reports and take necessary steps to ensure proper management and utilization of budgets.
Ensure that program activities comply with CRS financial guidelines, policies, procedures, and regulations,
Work with the finance team to ensure accurate donor financial reports are submitted on time.
Coordinate With operations staff for purchasing and inventory control as per CRS/donor requirements.

Monitoring, Accountability, Evaluation and Learning:

In coordination with the Monitoring, Evaluation, Accountability and Learning (MEAL) team, develop and implement strong MEAL systems, using CRS tools and resources to maximize project impact on project participants;
Ensure that market studies and feasibility assessments are carried out in all program areas, and that results are incorporated in program design and strategy.
Pilot and roll out price data collection monitoring through the MARK it toolkit.
Carryout regular data analysis and review of project data collected through onsite and post activity monitoring, price data collection, accountability feedback systems and targeting data.
Ensure the project has a strong learning agenda, and champion learning with project staff and partner teams.
Prepare and submit required donor project narrative reports, quarterly performance data, as well as other reports needed/required by the local government, donors, the region or headquarters. Use collaborative and structured evaluation processes to review data, reach agreement about findings, and apply learning and recommendations.
Regularly update key stakeholders on progress and challenges.
Prepare short success stories and briefs on innovation/best practices and project learning (including failures).
Ensure that all project documentation is well organized and easy to access on Gateway.

Staff Management and Development:

Carryout beneficiary, vendors, staff and partners training on the utilization of s-vouchers, and Red Rose technology.
With senior management and Human Resources, identify project staffing needs and contribute to job descriptions and hiring processes.
With Human Resources, ensure effective orientation and on boarding of project staff,
Supervise and mentor program team, including development of performance plans and assessment of performance.
Identify technical assistance needs for CR5 and partners, and take the lead in developing SOWs and follow up with potential TA, as appropriate.
Continuously support the professional development of the program team by providing clear orientation, feedback and learning opportunities.
Ensure that supervises’ performance development plans are in place and initial discussions are held. Provide immediate and regular feedback on performance.
Ensures weekly and monthly check-ins with all direct reports (identify development needs, examine workload, accompaniment).
Develop a culture of courtesy and respect.
Establish a conducive working environment,
Ensure staff have needed resources to achieve their results.
Provide orientation on staffing structural changes linked to emergency programs.

Partnership:

Conduct quarterly visits to accompany partner and reinforce their technical skills.
Ensure that SRFM/HOCAI assessments and monitoring visits are conducted on schedule.
Ensure timely technical support is provided to partners to respond to the capacity gaps identified during assessments.
Establish a working relationship that fosters dialogue with the partners and in which partners contact the PM when issues or questions arise.
Inform supervisor when issues arise with a solution focused approach and take the lead in ensuring the resolution of those issues in a timely manner.
Field trip reports to support the partners contain detailed information about the results of the trip and planned next steps.

Key Working Relationships:

Internal: County Representative, Emergency Program Director/Northeast, Deputy Country Representative, Emergency Coordinator, Head of Operations, Security Manager, Senior Business Development Manager and other senior CRS programming and operational staff in Nigeria and CRS HQ and regional staff and technical advisors including CRS Humanitarian response Department.
External: Appropriate cluster leads, UN-OCHA, state and local government offices, local and international NGOs, UN agencies, Caritas partners, and donors.

Qualifications

Masters Degree in related field or equivalent experience
Minimum of five years of relevant field-based project management experience required, Extensive experience in managing moderately complex projects.
Three years of experience working in emergency, development or recovery programming with an international NGO.
Experience implementing food assistance and cash and voucher programs and in-depth knowledge of Supply Chain and Financial Management and Controls of cash and/or voucher programs.
Excellent understanding of food security and livelihoods technical concepts and experience conducting detailed market, food security, livelihood, and protection needs assessments.
Proven expertise in the integration of Information, Communication and Technologies for improved efficiency and effectiveness: a working understanding of the Red Rose System and One System Platform is highly desirable.
Experience in emergencies and program planning and management. Demonstrated application of Emergency Standards. Demonstrated ability to work in partnership with local communities and NGOs as appropriate.
Ability to represent CRS at high level coordination meeting with donors, local government, UN. and other international NGOs.
Demonstrated leadership ability in strategic planning initiatives.
Is committed to gender and conflict sensitive programming
Proven ability to develop proposals and write reports meeting donor requirements.
Excellent analytical, management, communication and negotiation skills.
Must be able to prioritize multiple work demands and work effectively and efficiently with minimal supervision.
Familiarity with policies, procedures, and priorities of USAID, UN agencies and Caritas agencies preferred.
Experience in staff development and partner capacity strengthening.
Advanced computer literacy and proficiency in Microsoft Office (MS Word, Excel. etc.).
Experience working in security compromised zones
Excellent inter-cultural sensitivity and interpersonal skills necessary in insecure environments.

Job Title: Program Manager - Agriculture
Location: Maiduguri, Borno State
Project: Programs
Position Band: D-1
Reports To: Emergency Director
Job Summary

Under the direction of the Emergency Coordinator the PM / Food-For-Peace Program Manager will ensure high quality implementation of CRS FFP emergency program in rno state, Nigeria.
The project manager will be responsible for all aspects of program implementation including planning, coordination of, management and reporting of project activities.

Job Responsibilities
Program Implementation:

Abide by donor requirements/regulations as well as CRS procedures and policies for compliance, including financial, procurement, HR, MEAL, etc.
Lead the planning of project activities and set high qualify performance targets ensuring adherence to technical standards, best practices and donor guidelines.
Use appropriate project management tools to plan, review and track progress on project implementation as well as on the utilization of project resources; use participatory processes to overcome implementation obstacles.
Keep abreast of latest developments in their sector area (collaborates with regional/HO technical advisors,larns new PQ tools, networks with outside technical experts, etc.).
Liaise with RedRose team members to ensure seamless integration of ICT4D in all program activities.
Represent CRS in key coordination forums including the Food Security Working Group and the Cash & Voucher Working Group.
Supports all facets of program implementation linked to the utilization of e-vouchers, including: software and hardware setup, troubleshooting, vendor selection, vendor training, etc.
Maintain up to date documentation related to project approval, monitoring and implementation, Models and reinforces with others a commitment to quality programming.
Provide technical guidance to facilitate implementation and monitoring of cash and e-voucher activities.
Ensure proper screening of beneficiaries is conducted by the partner organization for cash activities and that all beneficiaries meet eligibility criteria.
Ensure proper implementation of the standard operational procedures (SOP) for cash and voucher interventions, and Red Rose technology, and update SOPS as required.
Develop and implement.a capacity building plan to ensure all program finance and supply chain staff involved in cash and voucher programming have appropriate knowledge and skills related to market- based programming.
Identify protection issues, challenges in implementation, and advocate for appropriate responses.

Budget and Financial Management:

Prepare annual project budgets as requested by the donor.
Complete necessary budget templates and forecasts as required by CRS.
Support partners in the development and management of budgets in line with their scope of work.
Ensure the financial management of the project, as per the project budget.
Review project expenses and cash pipeline and coordinate liquidations with CRS Finance and partners.
In collaboration with the finance teams, review and analyze monthly budget comparison reports and take necessary steps to ensure proper management and utilization of budgets.
Ensure that program activities comply with CRS financial guidelines, policies, procedures, and regulations,
Work with the finance team to ensure accurate donor financial reports are submitted on time.
Coordinate With operations staff for purchasing and inventory control as per CRS/donor requirements.

Monitoring, Accountability, Evaluation and Learning:

In coordination with the Monitoring, Evaluation, Accountability and Learning (MEAL) team, develop and implement strong MEAL systems, using CRS tools and resources to maximize project impact on project participants;
Ensure that market studies and feasibility assessments are carried out in all program areas, and that results are incorporated in program design and strategy.
Pilot and roll out price data collection monitoring through the MARK it toolkit.
Carryout regular data analysis and review of project data collected through onsite and post activity monitoring, price data collection, accountability feedback systems and targeting data.
Ensure the project has a strong learning agenda, and champion learning with project staff and partner teams.
Prepare and submit required donor project narrative reports, quarterly performance data, as well as other reports needed/required by the local government, donors, the region or headquarters. Use collaborative and structured evaluation processes to review data, reach agreement about findings, and apply learning and recommendations.
Regularly update key stakeholders on progress and challenges.
Prepare short success stories and briefs on innovation/best practices and project learning (including failures).
Ensure that all project documentation is well organized and easy to access on Gateway.

Staff Management and Development:

Carryout beneficiary, vendors, staff and partners training on the utilization of s-vouchers, and Red Rose technology.
With senior management and Human Resources, identify project staffing needs and contribute to job descriptions and hiring processes.
With Human Resources, ensure effective orientation and on boarding of project staff,
Supervise and mentor program team, including development of performance plans and assessment of performance.
Identify technical assistance needs for CR5 and partners, and take the lead in developing SOWs and follow up with potential TA, as appropriate.
Continuously support the professional development of the program team by providing clear orientation, feedback and learning opportunities.
Ensure that supervises’ performance development plans are in place and initial discussions are held. Provide immediate and regular feedback on performance.
Ensures weekly and monthly check-ins with all direct reports (identify development needs, examine workload, accompaniment).
Develop a culture of courtesy and respect.
Establish a conducive working environment,
Ensure staff have needed resources to achieve their results.
Provide orientation on staffing structural changes linked to emergency programs.

Partnership:

Conduct quarterly visits to accompany partner and reinforce their technical skills.
Ensure that SRFM/HOCAI assessments and monitoring visits are conducted on schedule.
Ensure timely technical support is provided to partners to respond to the capacity gaps identified during assessments.
Establish a working relationship that fosters dialogue with the partners and in which partners contact the PM when issues or questions arise.
Inform supervisor when issues arise with a solution focused approach and take the lead in ensuring the resolution of those issues in a timely manner.
Field trip reports to support the partners contain detailed information about the results of the trip and planned next steps.

Key Working Relationships:

Internal: County Representative, Emergency Program Director/Northeast, Deputy Country Representative, Emergency Coordinator, Head of Operations, Security Manager, Senior Business Development Manager and other senior CRS programming and operational staff in Nigeria and CRS HQ and regional staff and technical advisors including CRS Humanitarian response Department.
External: Appropriate cluster leads, UN-OCHA, state and local government offices, local and international NGOs, UN agencies, Caritas partners, and donors.

Qualifications

Masters Degree in related field or equivalent experience
Minimum of five years of relevant field-based project management experience required, Extensive experience in managing moderately complex projects.
Three years of experience working in emergency, development or recovery programming with an international NGO.
Experience implementing food assistance and cash and voucher programs and in-depth knowledge of Supply Chain and Financial Management and Controls of cash and/or voucher programs.
Excellent understanding of food security and livelihoods technical concepts and experience conducting detailed market, food security, livelihood, and protection needs assessments.
Proven expertise in the integration of Information, Communication and Technologies for improved efficiency and effectiveness: a working understanding of the Red Rose System and One System Platform is highly desirable.
Experience in emergencies and program planning and management. Demonstrated application of Emergency Standards. Demonstrated ability to work in partnership with local communities and NGOs as appropriate.
Ability to represent CRS at high level coordination meeting with donors, local government, UN. and other international NGOs.
Demonstrated leadership ability in strategic planning initiatives.
Is committed to gender and conflict sensitive programming
Proven ability to develop proposals and write reports meeting donor requirements.
Excellent analytical, management, communication and negotiation skills.
Must be able to prioritize multiple work demands and work effectively and efficiently with minimal supervision.
Familiarity with policies, procedures, and priorities of USAID, UN agencies and Caritas agencies preferred.
Experience in staff development and partner capacity strengthening.
Advanced computer literacy and proficiency in Microsoft Office (MS Word, Excel. etc.).
Experience working in security compromised zones
Excellent inter-cultural sensitivity and interpersonal skills necessary in insecure environments.

How to Apply
Interested and qualified candidates should download the "Application Form" and send with a detailed 3-page resume in a single file word document to: [email protected]

Application Deadline 4th November, 2016.

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Catholic Relief Services (CRS) recruitment in Abuja, Nigeria - October 20th 2016

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