Career Opportunities at United Bank for Africa Plc (UBA)
United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the positions below:
Job Title: Profit Center Manager (Personal Banking)
Location: Abuja / Lagos / Enugu / Rivers / Abia / Oyo / Ogun
Job Objective
- To coordinate the activities of retail teams through effective relationship management to meet/surpass financial targets to drive the profit growth of the branch.
Roles & Responsibilities
- Ensure significant increase in market share within own region.
- Drive performance of the unit – liability generation and quality risk asset creation.
- Risk asset appraisal, disbursement and monitoring.
- Ensure effective relationship building and management with new and existing customers.
- Optimally exploit new and existing opportunities in the market.
- Drive the reactivation of all in active/dormant accounts in the branch.
- Plan and implement marketing strategies to boost profit
- Supervise and coordinate the activities of account officers.
- Perform other related duties as assigned by the Business Manager.
Candidate's Profile
- We are looking to hire talented and experienced individuals to drive Personal Banking/ SME as Profit Centre Managers.
- The ideal candidates must be based in either Lagos, Abuja, Enugu, Rivers, Abia, Oyo and Ogun and must currently work in a commercial bank as marketers for personal banking with 5 years’ experience.
Knowledge Required:
- Basic knowledge of Accounting, Finance and Economics.
- Banking operations, policies and procedures.
- Good knowledge of the Bank’s products and services.
- Business development and acquisition.
- Marketing, Selling and Cros.
Skills Required:
- Ability to evaluate needs of customers and determine what products or services would best serve those needs.
- Good interpersonal skills.
- Excellent Communications skills (written and oral).
- Marketing and Selling skills.
- Leadership and negotiation skills.
- Good Relationship management skills.
- Confident and must possess excellent networking skills.
Interested and qualified candidates should:
Click here to apply
Job Title: Relationship Officer (Commercial)
Location: Abuja / Lagos / Oyo / Ogun / Enugu / Rivers
Job Objective
- To establish and maintain positive customer relationships towards the growth revenue for the bank.
Roles & Responsibilities
- Approach customers with the aim of winning new business.
- Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
- Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
- Follow up customers with dormant accounts, convince to resume dealings with the bank.
- Implement marketing strategies / programs laid out by the bank to boost profit.
- Listen to customer requirements and present appropriately to make a sale.
- Achieve set deposit targets / Contributions by acquiring business / investment deals from Private, Public, Individuals and Corporates.
- Prepare documentation on the creation of risk assets to increase business office profitability.
- Sell / Cross-sell and Upsell the banks products.
- Market the brand.
- Perform other related duties as assigned by the Business Manager.
Candidate's Profile
- We are looking to hire talented and experienced individuals with 2 - 7 years Relationship Management experience in a commercial bank.
- The ideal candidates must reside in either Lagos, Abuja, Oyo, Ogun, Enugu, and Rivers State and must currently work as Relationship Managers.
Knowledge Required:
- Good Knowledge of the products and services of the bank.
- Basic knowledge of Finance, Accounting and Economics.
- Business development and acquisition.
- Banking Operations, Policies, and Procedures.
- Excellent knowledge
Skills Required:
- Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
- Excellent Communication skills – oral and written.
- Must be Strong, Tenacious and Persuasive.
- Strong Selling / Marketing skills.
- Must be self-driven, and have a passion for Marketing.
- Good Relationship management skills.
- Confident and possess excellent Networking skills.
Interested and qualified candidates should:
Click here to apply
Job Title: Profit Center Manager (Consumer Loans)
Location: Abuja / Lagos / Oyo / Abia / Rivers / Enugu / Anambra / Ogun
Job Objective
- To coordinate the activities of retail teams through effective relationship management to meet/surpass financial targets to drive the profit growth of the branch.
Roles & Responsibilities
- Ensure significant increase in market share within own region.
- Drive performance of the unit – liability generation and quality risk asset creation.
- Risk asset appraisal, disbursement and monitoring.
- Ensure effective relationship building and management with new and existing customers.
- Optimally exploit new and existing opportunities in the market.
- Drive the reactivation of all inactive/dormant accounts in the branch.
- Plan and implement marketing strategies to boost profit
- Supervise and coordinate the activities of account officers.
- Perform other related duties as assigned by the Business Manager.
Candidate's Profile
- We are looking to hire individuals to drive Consumer loans as Profit Centre Managers.
- The ideal candidates must be based in either Lagos, Abuja, Oyo, Abia, Rivers, Enugu, Anambra and Ogun and must currently work in a commercial bank as marketers for consumer loans with;
- 2 - 5 years’ experience in Relationship Management.
Knowledge Required:
- Basic knowledge of Accounting, Finance and Economics.
- Banking operations, policies and procedures.
- Good knowledge of the Bank’s products and services.
- Business development and acquisition.
- Marketing, Selling and Cros.
Skills Required:
- Ability to evaluate needs of customers and determine what products or services would best serve those needs.
- Good interpersonal skills.
- Excellent Communications skills (written and oral).
- Marketing and Selling skills.
- Leadership and negotiation skills.
- Good Relationship management skills.
- Confident and must possess excellent networking skills.
Interested and qualified candidates should:
Click here to apply
Job Title: Regional Control Officer
Location: Nigeria
Job Objective
- To ensure the business office operations are in line with the Bank’s internal policies, and regulatory policies.
Roles & Responsibilities
- Assist business offices with compliance and regulatory issues, and provide counseling when required.
- Improve control and awareness culture in the business offices.
- Ensure that the ambience of the business office is maintained and kept customer friendly at all times.
- Monitor and ensure that open items in the GL accounts are current and reflect the true nature of the products recorded in them.
- Ensure integrity of transactions in Business offices, and report deviations/anomalies immediately.
- Identify control lapses/policy breaches through control activities for process improvement/policy amendments.
- Escalate cases of fraud, customer complaints, and staff disciplinary issues to the Area control manager, or responsible department.
Candidate's Profile
- Our ideal candidate must have a minimum of 2 years experience in banking operations, or in a control related role.
Knowledge Required:
- Good knowledge of Accounting and Auditing.
- Basic Financial knowledge.
- Knowledge of the banking sector, trends, and policies of financial regulators in Nigeria – CBN, NDIC.
- Knowledge of the UBA’s banking policies, processes,.
Skills Required:
- Supervisory, and Investigation skills.
- Attention to details.
- High level of integrity and Confidentiality.
- Ability to maintain high level of awareness at all times.
- Ability to work with little or no supervision.
- Problem solver.
Interested and qualified candidates should:
Click here to apply
Job Title: Agency Banking Partner
Location: Nigeria
Job Objective
- The role objective is to provide adequate guidance on Agency Banking for market facing staff (DSEs/PCMs, etc.) with a view to maximizing returns on performance.
Roles & Responsibilities
Product Design & Management:
- Determine and analyse market requirements for specific product.
- Own and manage product within different industry as may obtain, and ensure maximum return is achieved.
- Present market trends and gather reliable/accurate market intelligence to ensure development of relevant product.
- Provide adequate guidance for product by actively managing the product lifecycle with a view to maximizing returns.
- Report on product performance against targets with action plan
- Recommend changes to existing products to meet market requirements.
- Present market trends within portfolio and competitor market trend.
- Assist in the execution & deployment of product requirements such as segment/the agent needs, high-level product characteristics etc.
Partnership Management:
- Responsible for recruitment of value adding Super Agents/Agents that will enhance segment performance
- Maintain up to date regular documentation (Service Level Agreements SLA, correspondences etc.) for all Super agents and Agent Network Managers
- Ensure resolution of Super agents/agents related complaints.
- Obtains and maintains regular market data related to Agents’ relationships.
- Responsible for driving Agent/Super agent’s activities
- Management of Branding of Agent locations, marketing support and collateral
- Pre- qualification assessment for POS deployment for Agents/Super Agents
- Review and engagement of Agents on performance
- Training of Agents and Super Agents
- Deployment and Monitoring of BVN machines
- Effective expense management of areas under their supervision
Engagement with Branches, Retail Analysts & Digital Sales Managers:
- Coordinates the required engagement with Risk Management and Compliance unit to monitor and ensure applicable offerings follow the bank’s policies and regulatory requirements.
- Liaises with Customer Fulfilment Centre & Customer experience to understand the major complaints and concerns of the customers as it obtains specific propositions and work with applicable stakeholders for a lasting resolution.
Candidate's Profile
- We are searching for a performance-driven individual who will have the overall responsibility to deliver compelling value and experiences to their agents, active agent rate and to ensure profitability of the agents & segment.
- S/he will work with multiple stakeholders across the Bank & other external parties to deliver this value.
- The Candidate must be computer literate with high proficiency level in Microsoft Excel, Word and PowerPoint.
- Excellent presentation skills.
- Own and manage product within assigned region.
Knowledge Required:
- Sound knowledge of business and management principles.
- Sound knowledge and understanding of the policies and procedures applied within the Industry and the effect and impact on business.
Skills Required:
- Ability to interact with people at all levels in the organization and in the socio-economic environment. Additionally, must be able to ability to win confidence and support of multiple constituencies
- Ability to understand different audiences and lay the groundwork for important decisions.
- Ability to function at the detail level whilst bearing the big picture in mind.
- Display sound business and decision making skills, while at the same time being results oriented, driven and prepared to go the extra mile.
- In addition, must possess the ability to respond calmly in the face of stress
- Ability to think innovatively and always striving for improvement in processes.
Interested and qualified candidates should:
Click here to apply
Application Deadline 5th November, 2021.