Career Opportunities at Etisalat Nigeria, October 17th 2014


Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.


Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Specialist, Mobile Banking

Location:
Lagos,NG

Job Summary

  • Responsible for the end to end management for the Mobile banking propositions and services, integration with Banking products, central clearing house and other processing switches & Agency Banking.
  • Responsible for relationship with Apex bank and other licensed financial institutions strategic to our Mobile Financial Service.
  • The role will focus on the proposition and project management & channel management
Principal Functions
  • Develop and launch innovative propositions leveraging strong business model & delivery channels to drive mobile banking through partner banks.
  • Develop marketing plan in line with product roadmap to grow relevance of mobile banking to customer segments on Etisalat Network
  • Ensure that Etisalat Mobile Bank solutions and channels are in line with Banking and regulatory standards for the services to be launched and supported
  • Project manage the launch process for Mobile Banking propositions, channels and services and ensure it is in line Etisalat quality standards
  • Ensure full integration of mobile banking products to telecoms packages and required financial access points to broaden the product line of Etisalat Mobile Banking
  • Responsible for implementing monthly reviews on mobile banking service based on insights & reviews focusing on pricing, communication and channels
  • Ensure delivery of strategic products /projects in line with establishing the relevance of mobile financial services in Overall Financial Inclusion.
  • Responsible for initiatives to drive registration and active use of mobile banking products
  • Join planning and development projects with stakeholders and ensure delivery timelines are met as agreed and documented in Business and project plan.
  • Manage customer education, product & Service information communication to ensure minimal customer complains on mobile banking channels
  • Draw insights & track progress of key performance indicators from operational and management reports
  • Responsible for Proactively managing customer experience on mobile banking products
Educational Requirements
  • First degree or its equivalent in a relevant discipline.
  • Post-Graduate degree - MBA/MSc will be an added advantage
Experience, Skills & Competencies
  • Three (3) to five (5) years relevant work experience in Banking, Insurance (E-business or E-channel) , Mobile financial service (Marketing & operations)
  • Understanding of mobile money, mobile banking and switch operations, retail banking/insurance Operations
  • Knowledge of relevant guidelines and regulation
  • Experience with multiple financial products in banking & insurance
  • Sound documentation skills
  • Minimum of two years experience developing and managing multi stakeholder solutions for consumer/Corporate customer
  • Cross cultural understanding
  • Customer Focus and complaints handling skills
  • Networking & relationship building
  • Communication
  • Flexibility and adaptability
  • Drive for achievement/results
  • Problem Solving
  • Work Discipline
  • Planning & Organising skills
  • Team Leading Influencing
Interested and qualified candidates should:
Click here to apply online


Job Title: Specialist, Technical Architecture (IT)

Location:
Lagos, NG

Job Summary

  • Support the translation of business requirements into set of technical specifications for the selection, design and implementation fit for purpose IT Solutions.
  • The technical architect would work with the project office, testing and other stakeholders to ensure the requirements are delivered according to best practices and in alignment with Etisalat architecture principles.
Principal Functions
  • Support the translation of Business Strategy to IT Strategy.
  • Guide technology decisions, ensuring alignment with business objectives and established architecture principles & standards.
  • Support the development and maintenance of the roadmap of IT initiatives to deliver the target architecture for the realization of extant business visions and strategies/
  • Produce technical specifications and systems integration requirements for IT solution.
  • Analyse solution options and articulate justifications / business cases for assigned IT investments
  • Ensure timely, accurate and up to date documentation of the IT landscape
  • Support business process optimization and integration initiatives, covering enterprise application integration and enterprise data integration (EAI & EDI) within both internal and external contexts.
  • Provide technical leadership for the implementation and integration of assigned IT projects
  • Ensure all technical documents related to a project is compiled in accordance with IT Architectural Policy and best practices.
  • Support in providing clarity into the definition of test cases for projects.
  • Support in the management of the architecture review board and other IT design groups.
  • Support the technology planning team is the definition of processes and frameworks for managing capacity - infrastructure and application licenses.
  • Analyse, review and recommend approval on proposed IT solution design as prerequisite for solution build and implementation.
  • Ensure compliance to architecture principles at key development checkpoints for solutions in development on the one hand and changes to those in production on the other.
  • Evaluate changes to production environment and advise on impact
Educational Requirements
First degree or equivalent in Computer Science/Engineering, Electrical/Electronic Engineering or other numerate science.

Experience, Skills & Competencies
  • Minimum 3 to 5 years post National Youth Service work experience, with at least 2 years relevant experience as an Architect or Solution Integrator.
  • Experienced in at least two IT disciplines, including any of technical infrastructure, application development, middleware, database management, and operations.
  • Good understanding of telecommunication business and technology model.
  • Understanding of global acclaimed Architectural frameworks - TOGAF, ZACHMAN, etc.
  • Good Understanding of domain and relevant technology - telecommunication systems, database, web-services, networking, etc.
  • Industry experience in telecommunication is desired.
  • Excellent oral, presentation and communication skills.
  • Capability to see from and sell to various viewpoints.
  • Creative, innovative and pragmatic.
Interested and qualified candidates should:
Click here to apply online

 Job Title: Specialist, Product Design & Implementation

Location:
Lagos, NG

Job Summary

This role shall work with Manager, Product Design and Implementation for timely delivery of high quality products and services (both pre-paid and post-paid).

Principal Functions

  • Translating Business requirement document into technical requirement as well as the implementation of technical requirement across IT domain.
  • Maintain Technical product catalogue and ensure that the catalogue is up-to date.
  • Ensure products are fully tested and all raised defects are closed before products are delivered for commercial UAT.
  • Ensure all defects raised during the commercial UAT are closed.
  • Provide support function for closure of post-launch defects
  • Provide relevant platform features/functions to the business thereby driving product innovation.
  • Responsible for implementation of agreed audit recommendations as regards products.
  • Policy/process formulation and improvement where necessary in achieving IT objectives in alignment with overall business objectives.
  • Interface with product managers from various business units as it relates with product management through-out product life cycle.
  • Provide support on projects on platforms relevant for product development
  • Actively involved in risk management for products and services
  • Manage relationship with relevant vendor(s) for efficient product development.
  • Perform any other duties as assigned by the Manager, Product Development and Services.
Educational Requirements
  • First degree or equivalent in a relevant discipline.
Experience, Skills & Competencies
  • 3 - 5 years work experience with at least two years working experience on product development on Huawei IN/OCS
Interested and qualified candidates should:
Click here to apply online


Job Title: Specialist, Finance Support

Location:
Lagos,NG

Job Summary

Support the Manager, Finance Support in working with the business teams to deliver agreed targets and ensure benefits are optimised, costs are managed within agreed envelopes and provide guidance to the business on finance issues

Principal Functions

  • Work with assigned business area on a daily basis to understand how the business works and its requirements.
  • Liaise with the business team to gather required data for post implementation review of local business initiatives and business cases.
  • Perform variance analysis to identify key performance drivers and reason for variances.
  • Follow up on actions from the business area's monthly financial reviews
  • Build strong and influential relationships with the business area to promote seamless working relationships with the rest of the Finance community.
  • Attend operational meetings to represent Finance within the assigned business team.
  • Work with the Finance Support Manager to implement financial governance within commercial.
  • Assist the Finance Support Manager on other ad hoc projects
  • Perform any other duties as assigned by Manager, Finance Support
Educational Requirements
First Degree in a relevant discipline from a recognised university

Experience, Skills & Competencies
  • Three(3) to Five (5) years relevant work experience
  • Membership of Professional association (CIMA, CFA, ACCA, ICAN, etc)
  • Budgeting
  • Financial Systems Knowledge
  • Industry Knowledge
  • Problem Solving
  • Accountability
  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Team work
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Solution Architecture (IT)

Location:
Lagos,NG

Job Summary

Lead and coordinate the planning, analysis and design of multi-domain Information Technology solutions to engender a world class and extensible architecture providing platforms for sustainable business capabilities in a fast paced telecommunications environment. Responsible for identifying the strategic imperatives for IT and the translation of business requirements into set of technical specifications for the selection, design and implementation fit for purpose IT Solutions.

Principal Functions

  • Coordinate the process for translating business requirement into technical specifications and ensuring alignment.
  • Coordinate the development and maintenance of the roadmap of IT initiatives to deliver the target architecture for the realization of extant business visions and strategies.
  • Guide technology decisions, ensuring alignment with business objectives and established architecture principles & standards.
  • Support the establishment and enforcement of architecture principles and standards through the platform of the Architecture Review Board and other architecture governance processes. Coordinate the activities of the Architecture Review Board.
  • Review and recommend approval for IT solution design proposals as prerequisite for solution build and implementation. Validate compliance to architecture principles at key development checkpoints for solutions in development on the one hand and changes to those in production on the other
  • Responsible for business process optimization and integration, covering enterprise application integration and enterprise data integration (EAI & EDI) within both internal and external contexts
  • Enable enterprise agility i.e. facilitate quick response to market dynamics and adoption of new Develop and maintain a roadmap of IT initiatives to deliver the target architecture for the realization of extant business visions and strategies.
  • Ensure all technical documents related to a project is compiled in accordance with IT Architectural Policy and best practices.
  • Support the technology planning team is the definition of processes and frameworks for managing capacity - infrastructure and application licenses.
  • Support the technology planning team in the production of capacity plans to proactively meet the demand on the IT organization to ensure that the business is adequately positioned to respond to internal/external demand in a consistently efficient and effective manner.
  • Provide technical leadership for the implementation and integration of assigned IT projects
  • Responsible for the design of fit-for-purpose solutions to solve business problems by facilitating design workshops with key stakeholders with strong emphasis on business value, risk and on time to value
  • Own assigned project technical deliverable and ensure delivery to acceptable quality standard
  • Facilitate and oversee the definition and testing of interfaces for systems integration within assigned project
Educational Requirements
  • First degree or equivalent in Electrical/Electronic Engineering, Computer Science/Engineering or other numerate science.
  • Postgraduate/professional qualification in a related field will be an added advantage.
Experience, Skills & Competencies
  • Minimum 6 to 8 years post National Youth Service work experience, with at least 4 years experience as a Solution Integrator or Architect.
  • Knowledge of Architecture methodologies, standards, frameworks and tools (TOGAF, ZACHMAN, UML, etc)
  • Experienced in working with diverse teams of 5 or more people in dynamic and rapidly changing environments.
  • Experience in multiple, diverse technology environments and domains including technical infrastructure, application development/management, middleware, database management, and operations.
  • Understanding of telecommunication business and technology model/architecture.
  • Understanding and experience across the solution implementation lifecycle.
  • Experience in planning, building and running telecom BSS/OSS and related platforms are an added advantage.
  • Very good conceptual and analytical thinking
  • Excellent Verbal, Interpersonal, presentation and communication skills
Interested and qualified candidates should:
Click here to apply online