Call Centre Executive at Ison Xperiences

Ison Xperiences is a multi dimensional company located in the ancient city of Ibadan. We provide exceptional customer Service. Our outstanding services over the years with our respective clients have proven our loyalty and service and productivity driven qualities.

We are recruiting to fill the position below:

Job Title: Call Centre Executive

Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

• Manage large amounts of incoming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools

Requirements

• Candidates should possess a Bachelor's Degree, HND, NCE or OND qualification with 0 - 1 year work experience.

Salary
N30,000 - N52,500 / month.

How to Apply
Interested and qualified candidates should kindly forward their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  30th November, 2021.