Call Centre Agent in a Fintech Company

Proten International - Our client, a Fintech Company is recruiting to fill the position below:

Job Title: Call Centre Agent
Location: Lagos Mainland, Lagos
Employment Type: Full-time
Industry: Fintech

Job Description

• Manage large amounts of inbound and outbound calls in a timely manner.
• Follow communication scripts when handling different topics
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Identify customers needs, clarify information, research every issue and provide solutions.

Requirements

• Minimum of OND / HND / B.Sc Degree qualification
• Minimum of 2 years experience in similar role
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively.
• Previous experience in Telesales
• Strong phone and verbal communication skills along with active listening

Rumuneration

• Basic pay - N50,000 Monthly.
• Performance pay - N20,000 Monthly.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  1st November, 2021.