Business Solutions Analyst at MTN

Careers in MTN Nigeria is focused on the strategic development of talent in line with the key business imperative of ensuring continuity through our key source of competitive advantage - our people. Who we are looking for?
A true MTNer lives our values, uses success to achieve positive change, always strives to make things better and delivers results in line with our business objectives.


Job Title Team Lead, Business Solutions Analyst
Division: Information Systems
Location: Lagos
Job Description:
Evaluate business requirements and serve as internal consultant to the business during product and project initiation requiring new or modified applications.

Identify and audit product proposals, business requirements, existing policies and technologies

Articulate various aspects of MTNN business and business drivers to other divisions e.g. Marketing, Sales & Distribution, Customer Relations etc

Monitor business process improvement initiatives especially with regards to product development and continually find ways to streamline PPP’s and align them to international best practice.

Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver functional requirements and business requirements documentation.

Develop requirements specifications according to standard templates, using natural language.

Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

Be the liaison between the business units, technology teams and support teams

Job Conditions: Normal MTNN working conditions May be required to work extended hours
Reporting To: Solutions Delivery Manager
Required Skills:
A first degree in Computer Science, Information Technology Systems or related field from a reputable institution.
At least 4 years general business experience, including:
Formal business analysis, automated function process and data modelling experience
Business analysis experience in a Customer Care or Marketing environment is an added advantage
Project management experience and exposure to formal requirements, design processes and enterprise architecture frameworks e.g. NGOSS is a distinct advantage

Employment Status : Permanent
Qualification: A first degree in Computer Science, Information Technology Systems or related field from a reputable institution.

This vacancy expires on 5/21/2013

How to Apply
Visit http://careers.mtnonline.com/mtncareers/vacancies.asp?deptid=7&id=1978