Business Development Manager at Kuda Bank

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world's smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading 'Neobank' for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the position below:

Job Title: Business Development Manager

Location: Lagos
Job type: Full time

Role Overview

• As the Business Development Manager, you will play a critical role in expanding Kuda’s merchant network and driving the adoption of KudaPOS.
• This role require a strategic thinker with a hands-on approach to build relationships, manage teams, and deliver measurable results.
• You will lead efforts to establish KudaPOS as a preferred payment solution for merchants across Lagos, working closely with internal teams and external partners to achieve this goal.

Key Responsibilities
Merchant Network Expansion:

• Establish and build out a robust merchant network for KudaPOS within Lagos.
• Identify new market opportunities and onboard merchants in various sectors, including retail, FMCG, hospitality, and e-commerce.
• Create and maintain relationships with agents, aggregators, and merchants to ensure long-term engagement.

Management and Training:

• Manage and oversee a team of over 20 field agents and business development executives.
• Develop and deliver training programs for BDEs, merchant agents, and other team members to ensure a deep understanding of KudaPOS and its benefits.
• Conduct induction training and provide ongoing support to team members.

Market Development and Strategy:

• Coordinate and maintain relationships with agents, aggregators, and merchants.
• Leverage networking opportunities to create new business partnerships and onboard additional agents/merchants.
• Develop and execute strategies to increase sales volume and market share.

Process Improvement and Collaboration:

• Adopt a team-oriented approach to work with internal teams and external stakeholders.
• Collaborate with marketing, operations, and customer success teams to streamline processes and enhance merchant satisfaction.

Sales and Customer Engagement 

• Drive awareness and educate merchants and customers on the features and benefits of KudaPOS.
• Ensure merchants attract customers to use KudaPOS by providing strategic guidance and support.
• Collaborate with merchants to identify pain points and offer tailored solutions.

Performance Monitoring and Reporting:

• Set sales targets and develop strategies to meet and exceed them.
• Provide weekly performance reports and market insights to management.
• Track team performance and ensure alignment with organizational goals.

Requirements
Qualifications and Experience:

• Bachelor's Degree in Business Administration, Marketing, or a related field.
• 3 years of experience in business development, sales, or merchant acquisition, preferably in fintech or financial services.
• Proven track record of managing and training sales teams to achieve sales targets.
• Demonstrated ability to onboard and manage a large network of merchants.

Key Skills:

• Strong leadership and team management skills.
• Analytical skills with the ability to use data to drive decision-making.
• Strategic thinker with a results-oriented mindset.
• Excellent communication and negotiation abilities.
• Proficiency in using CRM tools and Microsoft Office Suite.

How to Apply
Interested and qualified candidates should:
Click here to apply