British Council Nigeria Job for a Human Resources Business Partner
The British Council is the world’s leading cultural relations
organization and creates opportunities for people in the UK and
worldwide to understand each other, to work together and learn from one
another. We see this as crucial to building secure, more prosperous
and sustainable futures for us all.
We build trust and understanding
between different countries and cultures and develop strong
international links that are of benefit to people in Britain and the
rest of the world.
We are recruiting to fill the below position:
Job Title: Human Resources Business Partner
Location: Lagos
Directorate or Region: SSA
Department/Country: HR/Nigeria
Pay Band: 6
Reports to: Head of HR
Duration of job: Indefinite term
Purpose of Job
- To support the Head of HR in providing expert HR advice and
support to managers in Nigeria on Learning and Development (L&D),
Organisational Development, Performance Management, Compensation and
Benefits, Terms and Conditions of Service (TACOS), Equality, Diversity
and Inclusion (EDI), and staffing
- To support development and monitoring of HR systems, policies and procedures across British Council offices in Nigeria
- To support implementation and monitoring of British Council Compensation and Benefits policies.
Context and environment: (e.g. dept description, region description, organogram):
- The British Council is the United Kingdom’s international
non-profit organization for cultural relations and educational
opportunities. For over 75 years, we have created international
opportunities and trust between people of the UK and other countries
worldwide through our work in the Arts, English, Education and Society.
- The HR function is an integral part of Business Support Services
team. The HR Business Partner (Lagos) will make contributions to the
successful management of HR by managing day to day operations as well as
providing vital support to all operational (SBU) team members.
- S/He will contribute to the on-going development of British
Council Nigeria as a high-performing country operation, modelling the
values and principles of a collaborative, integrated and mutually
supportive team.
- This post is instrumental in ensuring that all HR procedures and
policies are adhered to and that operational teams are knowledgeable
about, and compliant with, the HR embedded within their business as
usual processes.
- The British Council’s values - integrity, professionalism,
creativity, valuing people and mutuality - are embedded in all our work.
- We call this Cultural Relations. We have offices in over 100 countries, and 250 cities.
- In Nigeria, we have 4 offices in 4 locations with over 150 members of staff. Nigeria is one of the largest economies in Africa.
- It is also the most populous country with over 170 million citizens. The UK is its largest trading partner.
- Nigeria holds significant political power in the region and
internationally and its society retains a positive attitude to the UK.
- There are therefore major opportunities for the UK and BC to
increase influence, income and, through this, our impact by building on
our strong existing relationships with the Nigerian government,
institutions and customers/audiences. However, there are complex and
substantial risks to this work i.e. security and compliance.
- Nigeria is the British Council’s largest operation in
sub-Saharan Africa with office in 4 cities - Port Harcourt in the south,
Kano in the north, Abuja the Federal capital and Lagos the commercial
centre. Our 150 staff works across a range of states delivering large
scale contracts, partnership programmes examinations, projects as well
as services in Arts, Education & Society and English & Exams. We
are already achieving substantial impact and income (current turnover
is £19.8 million) and have plans to grow and develop our impact further.
Partners and clients include government, public and private
institutions, foundations, private sector organisations and civil
society. We work closely with the wider UK team including DFID and UKTI.
Accountabilities, Responsibilities and Main Duties
(including people management and finance):
Recruitment, Selection and Induction.:
- To lead on the recruitment requisitions, ensuring that managers
carry out recruitment and selection according to corporate and equal
opportunity standards ensuring adherence to local employment laws.
Ensuring utilization of the HRIS; e-recruitment in the selection of new
staff.
- To oversee the induction for all new staff and actively quality
checking elements of the induction programme to ensure consistency in
the process across all offices. Collecting feedback on induction
programmes and acting on feedback provided to improve the process.
- To contribute to HR team objectives by attending and
contributing to staff meetings. To substitute for Head of HR where
appropriate.
- To manage employee data with available HRIS (e-HR) system such
as hires, promotions, transfers, performance reviews, terminations, and
employee statistics for reporting. To prepare regular or special reports
necessary for business decisions. This will also include maintaining
staff files and records
- To support Head of HR on the delivery of corporate HR strategies
and plans. To ensure HR plans, issues and failings and risk are
actively managed and reported to Head of HR for reporting at FCCF and
ERMF meetings.
- To oversee adherence to Information Knowledge Management standards of the team.
Learning/Organisational Development (OD):
- To promote a culture of learning, knowledge sharing and teamwork
by aiding collaboration and creating models for change management.
- To ensure all learning and development activities are
underpinned by British Council’s values and promote Equality, Diversity
and Inclusion within the organisation.
- To support in the design and delivery of OD and change
management strategies, processes and interventions. This should include
initiatives which foster a high performance culture where valuing
learning, continuous improvement and diversity are the norm.
- Providing coaching and guidance where necessary
- To take responsibility of own personal development by
undertaking relevant developmental programmes; self-learning, job
shadow, on the job training. Etc.
- To assist in arranging regular training on recruitment & selection, performance management etc.
- To support Line Managers in conducting learning needs analysis
in-country, understanding changing business needs and defining how
learning and development initiatives can support those needs.
- To maintain the annual learning plan in liaison with Head of HR
and Line Managers which meets business needs. Ensuring implementation as
well and keeping adequate training records.
Performance Management:
- To assist Line Managers in ensuring that their team performance
management system operates to corporate standards and guidelines.
- Assisting Head of HR in coordinating annual moderations of performance reviews.
Equality, Diversity & Inclusion (EDI):
- Assisting Head of HR to ensure BC Nigeria’s strategy identifies and responds to EDI
- To manage face to face training on specific EDI topics
- Support head of HR in collating evidence for DAF submissions.
Financial Management:
- To prepare operational budgets. Ensuring value for money in the procurement of services on behalf of the team.
- In liaison with the Finance team, develop effective strategies for financial wellbeing of the team.
Compensation & Benefits Management:
- To Support Head of HR and Regional lead in conducting a robust
data research and analysis to support marker exercises and annual pay
review exercises. Analysing and monitoring country benefit plans to
ensure compliance to local market conditions and regulations. Supporting
in- country and regional activities as regards compensation &
benefits.
- To monitor market trend that ensures tax efficiency in country; advising on tax and social security (pension) compliance.
- To assist in managing communications for effective dissemination
of information to employees on wages, benefits and other related HR
policies and practices.
- To support the finance team in payroll related matters.
- Manage all aspects of benefits associated with managing risk
connected with the working staff including Health Insurance, Life
Assurance and Employee compensation.
- To ensure that all staff is covered under the health and life
insurance scheme. Manage day to day relationship with vendor teams;
health maintenance organizations, insurance brokers etc. - providing
feedback to vendor on performance and communicating issues back to Head
of HR as needed.
- To advise and recommend changes and/or enhancements to benefits plans as needed.
- To support job evaluations and advise recruiting managers on salaries and packages for candidates.
- To monitor pay and benefits to ensure full compliance to corporate pay polices e.g. pay reviews, promotions etc.
- To support country staff with pay policy interpretations and responding to queries on pay and benefits
Employee Relations & Engagement:
- To receive and respond to inbound employee relations enquiries.
- To maintain an up to date record of employee relations issues
- To build relationships and collaborate with leads across the
business to identify specific employee engagement requirements of
differing business areas. Working with the Employee Engagement working
group, recommending appropriate, cost effective ways to meet and exceed
these requirements.
- S/he will also analyse and review all employee engagement activities to measure success and inform future planning.
- To provide guidance, consultation and assistance to Line
Managers and Staff on matters relating to employee relations activities.
- To respond to request for information on HR policy interpretation from internal and external clients.
- To encourage at least 90% of staff to complete the staff survey.
Key relationships: (include internal and external)
- BC Employees, Staff Association, Senior Leader team Nigeria, SSA
regional HR team, Local Labour Lawyers, Health Maintenance
Organization, Insurance Brokers.
Other important features or requirements of the job (e.g. travel, unsocial/evening hours, restrictions on employment etc)
- The post holder is expected to visit all four centres of BC
Nigeria regularly and may be expected to attend events in the evenings
as required.
- Please specify any passport/visa and/or nationality requirementRight to work in Nigeria.
- Please indicate if any security or legal checks are required for this role.
Person Specification
Essential - Desirable:
Behaviours
- Making it happen (more demanding) Do I regularly review results
and look for ways of raising levels of achievement for myself and
others?
- Connecting with others (more demanding) Do I integrate people of different backgrounds into teams to achieve business objective
- Required but not used for recruitment
- Shaping the future (essential)
- Creating a shared purpose (essential).
- Working together (more demanding) Do I work with clients to come up with solutions and gain support
- Being accountable (demanding) Do I meet my commitments and take personal responsibility for the results?
Skills and Knowledge
Managing People (Level 1):
- Provides support to less experienced members of the team and is
aware of individual differences. Helps colleagues perform tasks and use
systems and processes.
Managing Projects (Level 2):
- Examines project data and performance, reporting on progress and recommending corrective action as needed.
Communication & Influencing (level 3):
- Able to use a range of non-standard and creative approaches to
inform, and persuade others, extending beyond logical argument to
influence decisions and actions in a way which is inclusive and
engaging.
Analysing data (level 2):
- Reviews available data and identifies cause and effect, and then chooses the best solution from a range of known alternatives.
Human Resources Management (Level 3):
- Understanding of relevant areas of HR (employment law
,employment contracts, redundancy, payroll, Reward, Recruitment,
Learning & Development, Performance management)
- Experience: 2 years’ experience in HRM in multinational organisation.
- Proven track record in HR Management, able to demonstrate
understanding of best practice in HR processes and systems Managing
change
- Knowledge of Nigerian Labour law.
Qualification
How to Apply
Interested and qualified candidates should:
Click here to apply online
Click here to download job details MS Word
Click here to download BC Core Skills (pdf)
Click here to download BC Behaviours (pdf)
Application Deadline 1st November, 2015.