Bids Online For You Nigeria Limited(BolfyNG) Job recruitment, March 2013

Our company, BolfyNG (Bids Online For You Nigeria Limited), is a newly setup innovative E-procurement company.
We provide an online market platform that connects Nigerian Public Sector Organisations(PSOs), Private Sector and Non governmental Organisations looking to bid and win contracts with businesses In order to realize our objectives,

We seek to employ visionary, seIf-motivated competent and hardworking individuals for the below vacant position of:

Job Title: Customer Care Representative
Description
Reporting to the Business Development Manager the successful candidates will have primary responsibility for relationship management with a view to enhance customer experience In the overall interest of the organisation

The major responsibilities/Job Description for the position include but not limited to:
    Outbound calls to new trial/ browsers users and prospecting lists
    Welcome new trial users and upsell subscription services.
    Provide further assistance and training to potential clients
    Handle new invitation warrn sales calls, invite them to BolfyNG.com and the different services we provide
    Follow up on expired trial service accounts to sell subscription service and provide feedback
    Training of new users, and Prospecting new clients

Qualification and Requirements
    Relevant educational qualifications,
    3-5 years of customer service experience is preferred
    Excellent customer service/sales skills, drive and resourcefulness
    Proactive approach to customers and a sale focused attitude
    A Detailed oriented, Quick Learner and Self motivated individual
    Multi task Ability,
    Strong computer skill including MS Office and Outlook experience

Job Title: Bid Researchers
Description
Reporting to the Business Development Manager, the successful candidate will have primary responsibility for information gathering and quality control.

The major responsibilities/Job Desciption for the position include but not limited to:
1.) Scouts the websites, newspapers in print or online for valid and available bid opportunities from Public sector Organizations, Health Sector Organizations, Health Sector, School Boards all across Nigeria

    He/ She will be responsible for gathering all information (new bid, addendum, bid result, award) on a timeIy manner from websites assigned to him/ her and input same into the BolyNG system
    He/ She will Ensure that bids posted follow a uniform template based on BofyNG a bid publishing standards
    He/ She will ensure that all links to the bid source are accurate

2.) Validate and post bids pulled and generated through Auto download

    He/ She will ensure that all generated bids from auto download are pasted at the end of any given day and report glitches noted to IT

3.) Perform customer service duties to buyer

    He/She will assist and provide buyers a walk through in posting their bids on BolfyNG Attend to buyer calls Provide active partners with updates on the latest features added
    Create a buyer account and validate & activate buyer registration

4.) Prospect new buyers

    He/She will Scout the organisations in all sectors and the internet for new buyers with procurement presence accross Nigeria and add them to the pool of website already visited and disseminate the information to the rest of the team

5.) Approve Bids / Announcements/ Award

6.) Maintain Various reports Assigned

    Bids statistics
    Subscribe from PSo's
    Buyers Masterlist
    List of Partners on the main page
    Buyer with landing and reference pages
    Awards created by buyers etc

7.) Re-post technical issues / glitches as it occurs to IT

8.) Perform bidmatching of bids according to schedule assigned

Qualification and Requirements
    Relevant educational qualifications,
    1 - 2 years of outbound call center and/or Tech support experiences preferred
    Excellent customer service/sales skills, drive and resourcefulness
    Proactive approach to customers and a sale focused attitude
    A Detailed oriented, Quick Learner and Self motivated individual
    Multi task Ability,
    Strong computer skill including MS Office and Outlook experience


Job Title: Business Development Manager
Description
Reporting to the Chief Executive Officer, the successful candidate will have overall responsibility for the operations of the company. This will include driving & Operational efficiency and productivity within the organisation

The major responsibilities/Job Description for the position include but not limited to:

1.) Business Development & Marketing

    He/She will Promote and sell Bolfyng cam services Develop and execute strategic initiatives to target sectors,
    Respond to RFPs from organisations looking for E Procurement solutions, and Seek out other business initiatives

2.) Operations

    He/She will be the main contact person representing Bolfyng.com with regards to operations and business opportunities.
    He/She will also train customer care and research dependents

3.) Government Relations

    He/She will oversee and enhance relationships with public sector organisations clients,
    And facilitate training sessions with public sector purchasers and their clients

4.) Solution Implementation

    He/She will coordinate the implementation of the Bolfyng.com bid publishing solution to government agencies, and liaise with Bolfyng IT regarding implementation of features

Qualification and Requirements
    A University Degree/ Equivalent,
    Minimum of 5 years management experience,
    Entrepreneurial mindset with a strong focus on sales and customers care
    Very comfortable with technology and complicated software systems
    Multi-Task Ability
    A Self-starter
    Good Oral arid written communication skills
    Prior experience in public procurement is a plus

How to Apply
Interested and qualified candidates should send your application and Resume(CV) in MS Word Format, quoting job title applied for as the subject of the email to: "Chief Executive Officer"  to: [email protected]

Only Shortlisted candidates will be contacted

Application Deadline 11th March, 2013