AETI Power Systems and Controls Limited recruitment for Customer Care Officers

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Aeti Power Systems and Controls Limited - Due to the liberalization and expansion of the Power sector and the need to build technical capacity in a rapidly expanding industry, Aeti has extended its professional services, Education, Technical training, Consulting, Power projects, Outsourcing and Recruitment to the power sector. It has accordingly, incorporated Aeti Power Systems and Controls Limited to undertake these projects. Aeti Power Systems and Controls Limited is recruiting to fill the position below: Job Title: Client Service Officer (Customer Care) Location: Lagos. Job Function

• Provide exceptional customer service to clients.

Responsibilities

• Handle incoming mails and other materials.
• Collate information.
• Work in collaboration with Business Development Dept.
• Send mails.
• Prepare proposals.
• Visit clients when required.
• Carry out some secretarial duties.
• Support HR in co-ordination of Recruitment/Interview processes.
• Support in co-ordination of certificate/professional programs.
• Maintain databases.
• Communicate verbally and in writing to answer inquiries and provide information.
• Liaison with internal and external contacts.
• Manage and coordinate the flow of information both internally and externally.
• Operate office equipment.
• Responsible to Head of Operations and support Business Development Dept.
• Any other assignment as may be assigned.

Requirements

• Verbal and written communication skills.
• Time management.
• Knowledge and experience of relevant software applications - Ms-Word, Excel, and Power Point.
• Knowledge of internet.
• Knowledge of administrative and clerical procedures.
• Interpersonal skills and Team work.
• Customer-service orientation.
• Stress tolerance.

Qualifications

• B.A/HND in Mass communication, English, international relation or other related discipline.
• Minimum of 3 years customer services experience.

How to Apply Interested and qualified candidates should send their CV's to: [email protected] using the position as the subject of the mail Application Deadline  28th January, 2017.

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