Digital Account Manager Interview Questions & Answers


Digital Account Managers are generally responsible for planning, developing and managing clients' digital strategy to improve their web presence and achieve their digital marketing goals. In addition, they are responsible for building and managing relationships with existing and potential clients.

Whether you're a job seeker preparing to be interviewed for the role of Digital Account Manager or an employer preparing to interview candidates for Digital Account Manager position, these Digital Account Manager interview questions will help you prepare yourself for the job interview session.

Digital Account Manager Interview Questions

Below are a list of some skill-based Digital Account Manager interview questions.

  1. How do you build good working relationships with clients?
  2. How would you go about setting up a digital marketing strategy for a client with no online presence?
  3. What has been the most challenging account you've had to work on?
  4. How would you prioritize working on multiple accounts with tight deadlines?
  5. Do you have experience working with a team of content creators to produce engaging blog posts, videos and social media updates?
  6. When is it appropriate to reach out to a customer via phone or email?
  7. What do you think is the most important aspect of customer service for a digital account manager?
  8. We want to increase our search engine rankings. What would you do to achieve this?
  9. Which digital marketing tools do you find most useful for your job and why?
  10. Describe your process for monitoring the performance of current marketing campaigns and making adjustments when necessary.
  11. What, in your opinion, are the most significant trends to look out for in the digital marketing industry?
  12. Are you familiar with the concept of A/B testing? How would you use it in your work as a digital account manager?
  13. What are some of the most important skills for a digital account manager to have?
  14. What is your process for creating a social media post?
  15. Provide an example of a time when you successfully managed a client’s expectations.
  16. If you had the opportunity to choose any company to work with, which would it be and why?
  17. What would you do if you were given a budget but not a specific direction for a digital marketing campaign?
  18. How well do you understand the various marketing channels and which ones are best for specific goals?
  19. What makes you an ideal candidate to lead digital marketing initiatives for our company?

Digital Account Manager Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Digital Account Manager interviews. Click on each question to see how to answer them.

  1. Why Do You Want To Leave Your Current Job?
  2. What is Your Greatest Strength?
  3. Tell Me About Yourself
  4. Why Do You Want This Job?
  5. Are You a Leader or a Follower?
  6. What Is Your Greatest Accomplishment?
  7. What is Your Salary Expectation?
  8. Do You Have Any Questions for Us?
  9. Why Should We Hire You?
  10. What is Your Greatest Weakness?