Claims Adjuster Duties & Responsibilities

The role and function of a Claims Adjuster includes the following duties and responsibilities:

  • Inspect property and physical damage
  • Analyze complex information from different sources
  • Examine claim liability
  • Prepare and process claim reports
  • Consult with specialists (e.g. physicians, engineers)
  • Calculate benefits and payments
  • Negotiate settlements with claimants
  • Examine police reports, videos from surveillance cameras or audio if applicable
  • Support attorneys to defend the company in case of contestation

Note that this is not an exhaustive list of Claims Adjuster duties and responsibilities. Job functions for specific Claims Adjuster roles may vary, depending on the industry and type of employer.