VoIP Network Engineer Duties & Responsibilities

The role and function of a VoIP Network Engineer includes the following duties and responsibilities:

  • Meeting with IT Managers do determine the company’s networking needs.
  • Analyzing existing VoIP networks and computer systems.
  • Developing architecture plans for voice and data services.
  • Installing network hardware modules including IP and PBX communication servers.
  • Adding network users and managing company permissions.
  • Optimizing network installations for future expansion.
  • Training staff on network and system protocols.
  • Designing and implementing Cisco Unity systems.
  • Troubleshooting VoIP network issues.
  • Analyzing and upgrading network security systems and protocols.

Note that this is not an exhaustive list of VoIP Network Engineer duties and responsibilities. Job functions for specific VoIP Network Engineer roles may vary, depending on the industry and type of employer.