Tour Manager Interview Questions & Answers

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Tour Managers are responsible for organizing, planning and conducting long distance expeditions, travel, and tours for groups or individuals. They make sure that the travel runs smoothly from venue to venue without any issue.

Tour Managers are required to confirm reservations and show times, and deal with venue managers, ticket agents and promoters. They also manage the schedules of the travel group and look after their finances.

Whether you're a job seeker preparing to be interviewed for the role of Tour Manager or an employer preparing to interview candidates for Tour Manager position, these Tour Manager interview questions will help you prepare yourself for the job interview session.

Tour Manager Interview Questions

Below are a list of some skill-based Tour Manager interview questions.

1. What key provisions would you make for international tours?
2. How would you observe agreed-upon budgets?
3. How would you alleviate tour-related tensions?
4. What would you do if the shipping of show-related equipment was heavily delayed?
5. How would you respond if your client fell ill shortly before their performance?
6. Tell me about your experience as a tour guide.
7. What were your duties in your most recent tour guide job?
8. Tell me about your training as a tour guide.
9. What makes you different from other candidates?
10. Do you have any customer service or hospitality experience?
11. Do you speak any foreign languages?
12. What are the typical duties for a tour guide?
13. Tell me about your public speaking experience.
14. What have you done in the past year to improve your tour guide skills?
15. Tell me about your most significant accomplishment as a tour guide.
16. How do you approach making an itinerary?
17. How do you make the most of a short tour?
18. As a tour guide, you often meet diverse groups of people. How do you engage them?
19. What would you do if poor weather interrupted your planned activities?
20. How do you make each tour memorable?
21. Tell me your method for describing points of interest to different tour groups.
22. How do you prepare for a tour?
23. What do you take with you on every tour?
24. What do you consider the toughest part about being a tour guide? How do you overcome it?
25. How do you intend on making a difference as a tour guide?
26. What skills do you feel are the most important as a tour guide
27. What knowledge from your education, training or work experience do you feel best prepared you for this position?
28. Provide an example of when you had to handle a disgruntled tourist.
29. You’re about pull up to a place on the coach. Get us excited about what we’re about to visit.
30. Walk me through a tour of your hometown that makes me want to visit there.
31. Tell me something interesting about a location on your resume.
32. Tell us a unique thing you do or say that guests would enjoy and remember
33. Describe the color yellow to a blind person.
34. Your coach breaks down in the middle of nowhere. 5 hours until a replacement arrives. How do you keep your guests occupied/entertained?
35. What was the last artistic thing you did?
36. What superhero would you be…and why?
37. A passenger insists on sitting in the front seat for the entire tour, because they have motion sickness. How would you address this?
38. If you could go on a trip with anyone in the world, living or dead, who would you pick and why?
39. What is the most exciting thing that has ever happened to you?
40. A tour passenger is unresponsive, but you need to be somewhere in 40 minutes. What do you do?
41. Give me short commentary about a topic that includes something that other tour directors might not include.
42. More and more TO’s are looking for “hidden gems” in major cities. Tell me a “hidden gem” or “wow” about your hometown.
43. Your coach breaks down on a tour. No cell service. What do you do?
44. What was the last book you read?
45. Describe an issue that you have had with a vendor while on tour and how it was resolved.
46. Tell me a story that exemplifies why you do this job.
47. How would your colleagues describe you?
48. Where are you most comfortable leading tours in the lower 48 and why?
49. Walk me through a perfect day in your favorite city in the world.
50. What research/learning tools do you use to lead a tour in a city you’ve not visited before?

Tour Manager Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Tour Manager interviews. Click on each question to see how to answer them.

1. Why Do You Want To Leave Your Current Job?
2. What is Your Greatest Strength?
3. Tell Me About Yourself
4. Why Do You Want This Job?
5. Are You a Leader or a Follower?
6. What Is Your Greatest Accomplishment?
7. What is Your Salary Expectation?
8. Do You Have Any Questions for Us?
9. Why Should We Hire You?
10. What is Your Greatest Weakness?

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