Taxi Driver Interview Questions & Answers

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Taxi Drivers, also known as Cab Drivers, transport clients to their destinations such as homes, workplaces, airports, and shopping centers. They must know their way around a city in order to take both residents and visitors to their destinations. Taxi Drivers are usually paid according to the distance and time taken to complete each trip.

Whether you're a job seeker preparing to be interviewed for the role of Taxi Driver or an employer preparing to interview candidates for Taxi Driver position, these Taxi Driver interview questions will help you prepare yourself for the job interview session.

Taxi Driver Interview Questions

Below are a list of some skill-based Taxi Driver interview questions.

1. How long have you been driving? Can you describe your personal and professional/commercial driving experience?
2. If a passenger left something of value behind, what would you do?
3. How often do you think you should get your vehicle inspected?
4. Are you familiar with the routes in the area you’ll be driving in?
5. How would you rate your driving skills?
6. Provide an example of a time when you had to deal with a difficult customer.
7. How will you manage a rude passenger?
8. There is a vehicle safety checklist that all drivers are required to complete. What items are on your checklist?
9. If a passenger asked you about a place you’ve never heard of before, how would you respond?
10. Do you have a valid driver’s licence?
11. When is the best time to talk to a passenger?
12. What is your definition of an outstanding customer service?
13. How do you ensure your own safety, as a taxi driver?
14. Tell us about the most scary situation you’ve ever experienced while driving a car.
15. Have you ever had road rage? If so, what triggered it?
16. What qualities do you think make an excellent taxi driver?
17. How would you react if a client became sick during a trip?
18. How would you ensure that clients arrived at their destinations on time?
19. How many hours per week would you like to work for our taxi service?
20. What would you do if your doctor prescribed drugs to you that could impact your driving?
21. What do you plan to do in your taxi when there are no clients, and you have to wait in your car for the next call?
22. Which apps can you use to accept payment?
23. What is the safest speed, on our main highways?
24. We want to make sure our drivers are safe at all times. What would you do if you felt unsafe while driving?
25. Describe your process for cleaning and maintaining your vehicle.
26. What makes you stand out from other taxi drivers?
27. Have you ever had a car accident? If so, was the accident your fault?
28. Do you have your own insurance?
29. How do you feel about driving at night?
30. Is there ever an acceptable reason to not wear a seatbelt?
31. Are you comfortable driving in a heavy storm?
32. Why is it important for you to be part of a taxi union?
33. You come to pick up a client and you see immediately that they are drunk, or maybe even high. How will you react?
34. What do you think of Uber and other ride sharing programs?
35. What taxi hailing software do you have experience using?
36. Are you conversant with any GIS software such as Google Maps?
37. How do you feel about having cameras set up in your cab?
38. Imagine that you drive a client for twenty minutes. Upon reaching their destination, they claim to have no money and refuse to pay. How will you react?
39. What would you do if a passenger began to do drugs or anything illegal in your taxi?
40. Imagine that you feel sleepy behind the driving wheel. It’s 3am and the dispatcher calls, pleading you to take one more client. How will you react?
41. What would you do if a passenger told you to turn off the meter and they would pay you cash for the ride?
42. If a customer was screaming at you because you made a wrong turn, how would you handle the situation?

Taxi Driver Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Taxi Driver interviews. Click on each question to see how to answer them.

1. Why Do You Want To Leave Your Current Job?
2. What is Your Greatest Strength?
3. Tell Me About Yourself
4. Why Do You Want This Job?
5. Are You a Leader or a Follower?
6. What Is Your Greatest Accomplishment?
7. What is Your Salary Expectation?
8. Do You Have Any Questions for Us?
9. Why Should We Hire You?
10. What is Your Greatest Weakness?

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