Pharmacy Technician Interview Questions & Answers

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Pharmacy technicians work under the supervision of a pharmacist to dispense prescription and over the counter medication to customers or health professionals. They also assemble medicines for prescriptions and provide information about medications. They work in a hospital pharmacy or retail pharmacy under the direct supervision of a licensed pharmacist.

Whether you're a job seeker preparing to be interviewed for the role of Pharmacy Technician or an employer preparing to interview candidates for Pharmacy Technician position, these Pharmacy Technician interview questions will help you prepare yourself for the job interview session.

Pharmacy Technician Interview Questions

Below are a list of some skill-based Pharmacy Technician interview questions.

1. Can you explain your experience and background as a pharmacy technician?
2. What do you consider the most important responsibilities of a pharmacy technician?
3. How do you ensure accuracy and attention to detail when preparing and dispensing medications?
4. How do you handle challenging customers or patients who may be upset or confused?
5. Can you describe your knowledge and experience with different types of medications and their uses?
6. How do you stay up-to-date with new medications, regulations, and best practices in the field?
7. Can you explain the process you follow when receiving and verifying prescription orders?
8. How do you handle inventory management and ensure appropriate stock levels of medications?
9. You notice a coworker mishandling medications. How would you address this situation?
10. A patient brings in a prescription for a controlled substance that appears to be forged. How would you handle this situation?
11. You suspect a customer may be abusing their medication. How would you handle this delicate situation?
12. A patient asks for information about potential drug interactions with their current medications. How would you assist them and provide accurate information?
13. Have you worked with different pharmacy software systems? If so, which ones are you familiar with?
14. Can you describe your experience with insurance claims processing and resolving billing issues?
15. How do you handle medication errors or discrepancies, and what steps do you take to prevent them?
16. Can you discuss your experience with compounding medications and following sterile compounding guidelines?
17. How do you prioritize tasks and handle multiple responsibilities in a fast-paced pharmacy environment?
18. Can you explain the importance of patient confidentiality and how you maintain patient privacy?
19. How do you handle medication recalls or product recalls, ensuring patient safety and communication?
20. Can you describe your experience with medication therapy management and assisting pharmacists with patient consultations?
21. How do you handle medication storage and labeling to ensure proper handling and patient safety?
22. Can you discuss your experience with medication reconciliation and patient medication profiles?
23. How do you maintain a clean and organized work area, including proper disposal of medications and waste?
24. Can you provide an example of a time when you had to resolve a challenging situation or conflict with a coworker or customer in a pharmacy setting?
25. You receive a prescription that appears to have an error in the dosage. What steps would you take to address this situation?
26. You notice that a medication is out of stock and a patient urgently needs it. How would you handle this situation?
27. A patient comes to pick up their medication, but there is an issue with their insurance coverage. How would you handle this situation?
28. A customer is upset and angry about a long wait time. How do you handle difficult customers and ensure their satisfaction?
29. You accidentally dispense the wrong medication to a patient. What steps would you take to rectify the situation?
30. A patient calls and asks for advice on managing the side effects of their medication. How would you respond to their query?

Pharmacy Technician Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Pharmacy Technician interviews. Click on each question to see how to answer them.

1. Why Do You Want To Leave Your Current Job?
2. What is Your Greatest Strength?
3. Tell Me About Yourself
4. Why Do You Want This Job?
5. Are You a Leader or a Follower?
6. What Is Your Greatest Accomplishment?
7. What is Your Salary Expectation?
8. Do You Have Any Questions for Us?
9. Why Should We Hire You?
10. What is Your Greatest Weakness?

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