Office Practice Questions and Answers
An examination provided by WAEC to assist you understand the required standards expected in office practice.
Prepare with our past questions and answers.
An examination provided by WAEC to assist you understand the required standards expected in office practice.
Prepare with our past questions and answers.
The department in an organization that monitors the implementation of a company's policies is
finance department
marketing department
administrative department
research and development department
Correct answer is C
Administrative department is backbone of an organization. The administrative department is responsible for the management of the affairs of an organization such as a business or institution
A letter from Mr Jack to convince XYZ company to employ Miss Zizi is
a recommendation letter
an order letter
a letter of request
a letter of appointment
Correct answer is A
A recommendation letter is typically written by an employer, professional business connection, teacher, coach or by someone else who can recommend an individual's work or academic performance
In a closed office layout, workers enjoy
better supervision
better rapport
relative comfort
swift flow of work
Correct answer is D
Advantages of closed office layout:
- Privacy of the employees
- distraction-free work environment
- increase creativity of the employees
- the hierachical order is sorted out
- Health competition
- Lesser gossip in the office premises
- healthier for the employees
- increases concentration
Which of the following activties does the handling of incoming mails involve?
Addressing the envelope
Enveloping the document
Examining the content
Dispatching the mail
Correct answer is C
The step or activities are:
- receiving the mail
- opening the mail
- scrutiny of contents
- date of stamping
- recording
- sorting and distribution
delegation of authority
flexibility
specialization
unity of control
Correct answer is A
Delegation of authority is the process of transferring responsibility for a task to another employee. The delegation of authority refers to the division of labour and decision-making responsibility to an individual that reports to a leader or manager