An examination provided by WAEC to assist you understand the required standards expected in office practice.
Prepare with our past questions and answers.
Particulars of letters sent out from an office are entered in the
dispatch book
postage book
remittance book
office diary
Correct answer is A
Dispatch book is a document that shows where the particulars of letters sent out from an office is documented
One of the advantages of a close office layout is that it
enhances the prestige of the user
ensures free flow of work
makes supervision of workers easier
enables common use of office equipment
Correct answer is A
One of the advantages of a close office layout is that it enhances the prestige of the user
One of the ways a receptionist show pleasantries to visitors is by
standing up to greet them
welcoming all visitors with a smile
welcoming them with a big hug
asking about their families
Correct answer is B
One of the ways a receptionist shows pleasantries to visitors is by welcoming all visitors with a smile
unity of objective
chain of command
span of control
unity of purpose
Correct answer is C
Span of control: is the principles of organisation which states that a worker should not take order from more than one superior officer. It states tha number of subordinate that a superior officer can take
Which of the following factors will be considered before buying office furniture?
The colour of the furniture
The size of the furniture
The weight of the furniture
The source of the furniture
Correct answer is B
Size of the furniture is one of the factors that will be considered before buying office furniture