An examination provided by WAEC to assist you understand the required standards expected in office practice.
Prepare with our past questions and answers.
An advantages of oral communication is that it
provides a permanent record of idea shared
carries more weight than other types of communication
is more formal than written communication
allows both parties concern to feel each other's mood
Correct answer is D
Oral communication is the process of verbally transmitting information and ideas from one individual or group to another.The advantages of oral communication are:
- less expensive
- saves time
- immediate feedback
- personal contact
- useful in difficult situations
- co-operative spirit
- useful in secret matters
- persuasive
- useful for all kinds of audiences
In alphabetical filing, professional titles are written
after the names of people
in between the initials of people
after the surname of people
before the second name of people
Correct answer is A
In alphabetical filing, the person's name is part of the title, then use the first letter of the first name
A meeting of AYEX Plc board of directors would be categorized as
formal meeting
informal meeting
stakeholder meeting
staff meeting
Correct answer is C
Stakeholder meeting is a strategic event for introducing stakeholders to each other, gaining committment to usability and defining usability objectives based on business objectives.
The tenure of an ad-hoc committee is
six month only
one year only
the period of its assignment
determined by the chairman
Correct answer is A
Ad-hoc committee is setup to organise a special assignment and their tenure is six month only
In an organization, a receptionist may sometimes act as
a telephonist
an office supervisor
a secretary
a marketing officer
Correct answer is C
In an organisation, a receptionist may sometimes act as secretary