Medical Office Assistant Interview Questions & Answers

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A Medical Office Assistant is responsible for administrative tasks in a healthcare facility.

Whether you're a job seeker preparing to be interviewed for the role of Medical Office Assistant or an employer preparing to interview candidates for Medical Office Assistant position, these Medical Office Assistant interview questions will help you prepare yourself for the job interview session.

Medical Office Assistant Interview Questions

Below are a list of some skill-based Medical Office Assistant interview questions.

1. How would you describe the primary duty of a medical office assistant?
2. Tell me about your proficiency with office administrative duties
3. How do you protect patients' rights and adhere to health-care confidentiality requirements?
4. Do you have any training and experience taking patients' vitals?
5. Do you have any experience with electronic health records software?
6. What would you do if a doctor asked you to handle an administrative duty and a nurse requested help with a patient at the same time?
7. Do you have experience recording patients' histories? Can you also do this electronically?
8. What phlebotomy training do you have? Are you comfortable drawing blood from a patient?
9. How would you draw blood from a patient who is afraid of needles?
10. Which computer programs do you have experience using for administrative purposes?
11. Do you have experience performing electrocardiogram (EKG) tests?
12. Are you familiar with medical terminology?
13. What experience do you have with medical billing and coding?
14. How do you handle patient complaints?
15. When is the best time to contact a patient about their appointment?
16. How often should a patient visit a doctor?
17. We want to improve our communication with patients. Describe a strategy you would use to improve communication between patients and the medical office.
18. Describe your experience with scheduling appointments.
19. What process do you follow when scheduling appointments?
20. There is a miscommunication with a patient about their appointment. How do you handle it?
21. What process do you follow when encountering a patient emergency?
22. What are some of the most important skills you have for this job?
23. What would you do if you noticed a mistake you made on a patient’s file?
24. What is your experience with using computers and other office equipment?
25. If a patient is upset about their diagnosis, how would you handle the situation?
26. What makes you the best candidate for this Medical Office Assistant position?

Medical Office Assistant Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Medical Office Assistant interviews. Click on each question to see how to answer them.

1. What is Your Salary Expectation?
2. Tell Me About Yourself
3. Are You a Leader or a Follower?
4. Why Do You Want To Leave Your Current Job?
5. What Is Your Greatest Accomplishment?
6. What is Your Greatest Strength?
7. What is Your Greatest Weakness?
8. Why Should We Hire You?
9. Do You Have Any Questions for Us?
10. Why Do You Want This Job?

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