Visa & Tour Package Officer at Ashton & Dave Travels and Holidays Limited

Ashton & Dave travels and holidays limited is a professional travel, holiday and Logistics services organization is led by a group of professionals whose aim is to provide clients with services that exceed their expectations. Ashton & Dave travels and holidays limited is incorporated under the "Companies and Allied Matters Act 1990 (RC 713420)" and an IATA accredited travel management company working as a professional and reliable entity.

Job Title: Visa & Tour Package Officer Location: Lagos Resumption: Immediate

Packages / Product Development:

• Strategic planning and implementation of travel products and itineraries for clients.
• Writing of press releases
• Attend seminars, conference on Travel and Tourism as a whole.
• Liaise vendors on services and transactions.
• Liaise with graphics team to produce attractive products / works for the website and social media.
• Provide support for Hajj / Umrah special desk deals
• Write & submit weekly Manager’s report on tasks.
• Design, develop and promote tour packages
• Work on Product development
• Provide content for packages
• Provide content for write up and blogs
• Create proposals to tour operators, hotels
• Create proposal to prospective corporate clients.
• Develop tourism products and services.

Insurance:

• Advising clients on the health insurance policy that suits there travel based on travel period.

Customer Service:

• Give client complimentary advice on choice of hotels, destinations or packages.
• Follow-up on visa processing and pick up the visa where necessary.
• Perform any other duties as may be assigned to you by your supervisor
• Maintain good working relationships with vendors.
• Assist clients in writing letters required for visa interviews
• Maintain good working relationships with vendors.
• Assist clients in writing letters required for visa interviews
• Call up clients as regards their request for travel services.
• Accompany clients to the Embassy / Visa submission centres.
• Call up clients when visas are ready.
• Provide necessary documents to Partners/Embassies/clients
• Contact clients after their trip especially those who patronized our department services: hotels, visa and packages.
• Offer complimentary visa advisory services to clients.
• Liaise with hotel on behalf of clients when need be (e.g. delay in flight, pick up services).

Visa Advisory:

• Accompany the client to the visa appointment where necessary.
• Scout for and develop working relationships with visa agents.
• Prepare client’s document for visa interviews.
• Perform any other duties as may be assigned to you by your supervisor Assist clients in writing letters required for visa interviews
• Offer visa advisory services
• Process Visas for clients
• Fill visa forms for clients
• Carry out research on requirements and provide information on visas to destinations.
• Visit High commissions / Embassies

Visa Advisory:

• Carry out research on requirements and provide information on visas to destinations.
• Visit High commissions / Embassies
• Accompany the client to the visa appointment where necessary.
• Scout for and develop working relationships with visa agents.
• Prepare client’s document for visa interviews.
• Offer visa advisory services
• Process Visas for clients
• Fill visa forms for clients
• Fill visa forms for clients

Qualification and Experience

• Strong problem solving and analytical skill
• Fluency in English is compulsory
• Ability to work in a multicultural organization
• Sales and Marketing skills
• Educated to a degree level in a related field will be an advantage
• Minimum of 5 years in Tours and Packages function
• Ability to work in a multicultural, fast paced organization

Very attractive and negotiable

Interested and qualified candidates should send their Resume to: [email protected] using the Position as the subject of the email Note: Please adhere strictly to the Job Description (JD) requirements. CV without the required Tourism experience will not be honoured for further processing.