Vacant Positions at Zarone Technologies Limited

Zarone Technologies Limited is recruiting suitably qualified candidates to fill the positions below:

Job Title: Online Business Development Executive Location: Lagos

Job Duties

• Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies.
• Building business relationships with current and potential clients.
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals.
• Collaborating with sales and leadership to secure, retain, and grow accounts.
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences.
• Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information.
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals.
• Maintaining a pipeline of all sales administration using CRM software.
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

Job Title: Online Customer Care Executive Location: Lagos

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

How to Apply Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the "Job Title" as the subject of the mail.