Latest Openings at the International Rescue Committee, 11th July, 2019

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The International Rescue Committee (IRC) is one of the world's leading crisis response agencies, providing life-saving assistance and supporting recovery and reconstruction for people affected by war and natural disasters. Active in public health, education, livelihoods, women's empowerment, youth development, and protection and promotion of rights, IRC assists people from harm to home. We are recruiting to fill the position below:       Job Title: RH Laboratory Assistant Requisition ID: req5766 Location: Maiduguri, Borno Sector: Health Employment Category: Regular Employment Type: Full-Time Open to Expatriates: No Scope of Work

• The Laboratory technician is a member of the health team, and will be responsible for supporting the implementation of the Emergency Reproductive Health activities in Maiduguri including the MISP (Minimum Initial Service Package for RH in Crisis Situations) according to the IRC and donor work plans.
• He / She would perform diagnostic investigations as well as maintain the laboratory equipment in the IRC field sites.
• The laboratory technician will ensure the quality of medical tests done in the IRC field sites and the IRC supported health facility.

Major Responsibilities

• In line with the Minimal Initial Service Package (MISP),
• Take samples and perform medical laboratory investigations requested by the clinical staff
• Adhere to and practice use of Universal Precautions and proper waste management at all IRC supported health facilities.
• Take inventory of laboratory supplies and make request for laboratory stock
• Maintain the confidentiality of clients and accord them dignity
• Document information and maintain daily logs and laboratory equipment record books.
• Keep laboratory equipment operational and following the operating instructions
• Perform quality control tests and calibrate laboratory equipment where applicable.
• Update hard and soft skills by participating in trainings.
• Monitor program supply inventory levels; perform monthly spot-checks on program inventory
• Work with and provide timely technical support to IRC’s implementing partners; maintain respectful and constructive professional relationship with partner staff, services providers and patients.
• Fully comply with IRC safety and security procedures and provide input to security monitoring and assessments to enable and promote a safe and secure environment for program implementation

Key Working Relationships:

• Position Reports to: Reproductive health Doctor
• Indirect Reporting: RH Manager, RH Officer

Qualifications

• Education: Qualified laboratory technician/ laboratory scientist with a degree/diploma and a practicing license

Work Experience:

• At least 2 years laboratory experience.
• Demonstrated Skills and Competencies:
• Clear understanding of gender equality and gender issues for women and girls.
• Ability to maintain beneficiary confidentiality and respect at all times is essential.
• Ability to lead and train others.
• Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail.
• Ability to work as a member of a team is essential.
• Ability to communicate in English and write clear and concise reports in English.
• Must be computer literate, including Microsoft Word and Excel

Language Skills:

• Fluency in English and Hausa is a must. Knowledge of Kanuri and Shuwa will be an added advantage

Work Environment:

• The laboratory technician will work in the Bakassi camp clinic in Maiduguri as well as coordinate the laboratories in other field sites. This is security level 3 - orange.

Benefits Monthly salary, Health Insurance Coverage for Family, Pension, and Crèche Facilities available for Women with babies under 12 Months. Interested and qualified candidates should: Click here to apply   Application Deadline 15th July, 2019.       Job Title: HR/Admin Intern Requisition ID: req5761 Location: Maiduguri, Borno Sector: Human Resources Employment Category: Intern Employment Type: Full-Time Open to Expatriates: No Job Overview/Summary

• The HR Intern will play an important role in supporting the HR Operations team but also have the opportunity to recommend improvements and impact real change.

Key Working Relationship:

• Position Reports to: Admin/HR Officer.

Major Responsibilities

• Filing of NHF, Health Insurance form, Time sheet, leave request and all staff document to their respective files.
• Assist in updating files, scanning of document and scanning and photo copy of payroll document, labeling of all staff files accordingly.
• Assist in hotel and accommodation tracking and payments
• Assist with onboarding and orientation of new hires
• Tracking of leave request form, staff movement, timesheet, contract tracking and travel document and document for payment.
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.
• Support recruitment exercise including sorting, long and shortlisting of applications
• Support in creation of new staff personal files
• Updating the existing personal files, ensuring that they all have the necessary information
• General organization of HR Office documents/paperwork
• Arrangement of hotel bookings and reservations for national and international staff to the field office after receipt of approved /filled Travel Authorization Forms(TAF’s)
• Ensure that all hotels booking’s are made in writing and copies of booking/accompanying TAF’s are available in Admin Office for record/tracking purposes.
• Processing and reconciliation of accommodation and hotels bookings related payments by COB every Friday.
• Track and monitor all IRC offices and homes administration and maintenance
• Assure that all facilities are well functioning, including housekeeping, office supplies, electricity, maintenance and repair, internet and other communications functions in the field office.
• Assure proper use and functionality of office equipment.
• Maintain proper records of all correspondence.
• Assist in procurement and distribution of monthly airtime by 30 of each month for new month distribution.
• Regular supervision of Cleaners and Cooks in the GH and Offices.
• Any other official duties assigned by the supervisor

Learning Outcomes:

• Opportunity for an understanding and inner-working of Global HR in an international non-profit setting
• Strengthen communication skills and understanding cultural sensitivities
• Demonstrate leadership skills while working in a team environment

Requirements

• Ability to work under pressure and manage multiple priorities
• Good understanding of full-cycle recruiting
• Must have the ability to maintain confidentiality and exercise discretion
• Candidate should have the desire to learn about all aspects of HR
• Excellent organizational and follow up skills, including ability to prioritize and manage time effectively
• Keen attention to detail
• Ability to communicate fluently and effectively in English, Hausa and or Kanuri
• Excellent communication and interpersonal skills
• Excellent organizational skills: the ability to multi-task, learn quickly, and work independently and productively in a fast-paced and detail-oriented environment
• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.

Qualification:

• Currently enrolled in a Bachelor's degree or Master's program in Human Resource Management, Public Administration or recent graduate.

Interested and qualified candidates should: Click here to apply       Job Title: IT Assistant Requisition ID: req5759 Location: Damaturu, Yobe Sector: Information Technology Employment Category: Fixed Term Employment Type: Full-Time Job Summary

• The Information Technology department supports the organization’s work by providing reliable and scalable application development and infrastructure for the IRC’s offices in the US and around the world, including many technologically challenging locations.

Scope of Work

• The IT Assistant will be primarily responsible with providing support for our internal users on the use of their desktops and laptops. Through our ticketing system, by direct contact and the telephone they will provide users with solutions to questions and issues with their computer hardware and software.

Responsibilities

• Level I Help Desk Support - Including but not limited to assistance with password resets, account creations, desktop and laptop builds and printer support
• Level II Help Desk Support - Including but not limited to anti-virus assistance, Windows 7 support, Microsoft Office 2013 support, general laptop, desktop and printer repair, and light network troubleshooting
• Enterprise Ticket Management - Work inside our enterprise ticketing system, Service-Now, to provide timely and transparent customer support of all requests
• Hardware Inventory - This position will work our Global Supply Chain department in imaging, distributing and tracking all hardware; also tracking and installing all purchased software
• Preventative Maintenance - Technician will also be responsible for checking on critical systems to ensure there are no interruptions in business continuity and take part in the monthly maintenance “blackout windows”
• Various Projects - Position will need to assist on various IT projects as needed

Key working relationships:

• This position reports to IT Officer
• This position manages no staff

Qualifications

• BSc in Computer Science or equivalent
• 1-2 years of relevant experience with NGOs or international organizations
• Experience working with the following software: Windows 10 Professional, Windows 7, MS Office 2013 + , Sophos Anti Virus,Routers.
• Experience with following technologies: LAN, WAN , VSAT [c and Ku band], VSAT installer certification preferred
• Must be able to work with limited supervision and exercise independent judgment in problem solving

Standards for Professional Conduct:

• The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.
• These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Interested and qualified candidates should: Click here to apply     Job Title: Client Responsiveness Assistant Requisition ID: req5609 Location: Maiduguri, Borno Sector: Monitoring & Evaluation Employment Category: Regular Employment Type: Full-Time Open to Expatriates: No Background/IRC Summary The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home. IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state.  In early 2014, IRC opened a field office in Mubi town of Adamawa state in NE Nigeria followed by offices in Yola (Adamawa state) in November 2014 and Maiduguri (Borno state) in October 2015.  The IRC Nigeria country program is implementing multi-sectoral interventions in the sectors of: Health and Nutrition; Environmental Health; Child Protection; Education; Women’s Protection and Empowerment; Food Security and Livelihoods and Protection. Most of these programs are driven in partnership with strategic local NGOs. Job Overview/Summary

• The position holder will closely work with the program team specially in liaising between the community and the organization in terms of information flow from one to the other and vise-versa.
• S/he will collect feedback coming from the community through the toll free system as well as other feedback mechanisms and pass onto the respective sector team following the organization’s feedback mechanism information flow system or depending the category level of the feedback, respond to the person who reported the complaint.
• The IRC is guided by three core principles/standards (the IRC Way); Service, Integrity and Accountability.
• Also, the organization is guided by the principles of the Core Humanitarian standards (CHS) as well as the Humanitarian Accountability Partnership (HAP).
• To uphold and ensure commitment to these principles in all its projects, IRC Nigeria operates a Community Accountability Feedback Mechanism. One of the mechanism is to collect community’s feedback through toll free telephone system.
• Thus the IRC would like to hire an experienced person for this job.
• The purpose of the Client responsiveness assistance, in general, is to receive feedback and complaints coming from the communities where IRC is working regarding the services the organization is rendering through the various Accountability Feedback Mechanisms.

Major Responsibilities Collect feedback from communities and report to the concerned body:

• Summarize the information and report to the concerned body as stated in the Community Accountability Mechanism document;
• Whenever needed and got approval from her/his supervisor, share relevant information that can be used in the new projects designs;
• Whenever needed, clarify the questions reported to the Complain/Feedback Analysis Committee;
• Excellent communication skills and experience in report writing.
• Make preliminary analysis and share the summary to the respective sector concerned staff (following the Community Accountability Mechanism);
• Participate in lesson sharing meetings/bazars/workshops; and
• Systematically and securely document the reports;
• Answer tool free calls, record the complaints/feedback applying the template/s prepared for the purpose;
• Ensure confidentiality of all information received is upheld and respected.
• Regularly update herself/himself with IRC projects to understand the areas of thematic and geographic areas of operation;
• Understand well and brief staff and others on IRC Nigeria Community Accountability Mechanisms;
• Regularly update herself/himself with the new policies and procedures of IRC particularly in relation to accountability;
• Understanding of Humanitarian Accountability Partnership (HAP), Core Humanitarian Standards and other relevant global standards.
• Respond to those like information requests or answer questions if it is within her/his mandate specified in the IRC Nigeria Community Accountability Mechanism document;

Managing/Maintain the hotline services and other Accountability Mechanisms:

• Make sure the monthly subscription is paid on time so that the system is always up and running;
• Maintain the telephone apparatuses and make sure the batteries are always charged full;
• Report any technical problems to her/his supervisor on time and follow up its maintenance;
• Design a strategy and regularly check whether all the target communities have access to the hotline service and other Feedback Mechanisms;
• Managing suggestion boxes installed for feedback collection.
• Devising and implementing ways of effectively communicating the Accountability Mechanisms to all project stakeholders

Perform other duties assigned by the supervisor (----% of time):

• Perform other similar task, related to her/his area of responsibility, proposed by her/his supervisor

Key Working Relationships

• Position Reports to: M&E Manager Position directly supervises: M&E Manager
• Indirect Reporting: M&E officers
• Other Internal and/or external contacts: describe the nature of departments or groups the position influences or requires support from to accomplish objectives.

Qualifications

• A minimum of Diploma in communication or similar areas of studies;
• Experience in similar areas, developmental work and communication is an advantage;
• Must be able to maintain confidentiality of information and individuals
• Excellent computer skills especially in the use of MS Word and Excel.
• Well conversant with e-mail communication, especially Microsoft Outlook.
• Good verbal communication skills in local languages (Hausa, Fulfulde and Kanuri) and working knowledge of English is a must;
• Keen to the organization grievance reporting mechanism and commitment to IRC values and principles; and
• Passionate to humanitarian work;

Education:

• A minimum of Diploma in Communication or any sector or sub-sector related field

Work Experience:

• At least one year experience working in handling complaint response mechanism preferred

Demonstrated Skills and Competencies:

• Strong data collection, analysis, and report writing skills required;
• Experience in report writing, data collection and analysis;
• Good verbal communication skills in local languages and working knowledge of English Hausa, Fulfulde and Kanuri;
• He/she must demonstrate good presentation skills
• A strong team player with excellent interpersonal skills and the ability to work with groups of diverse backgrounds.

Language Skills:

• Must be able to communicate and write in English, Hausa and Kanuri is a MUST.

Interested and qualified candidates should: Click here to apply

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